Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,652 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,652 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buy A Parcel delivers what is says. My order was on time, damage free and delivered by a friendly, polite and professional employee. Well done...”

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Posted 4 years ago

“Lower prices than competitors, quick delivery, great products, great company to buy from!”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Very prompt service and competitive price I will use this company again without hesitation”

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Posted 4 years ago

“The wrong product was sent, which was disappointing because it was a birthday present. I saw the courier deliver it but he rushed off before i was able to check the delivery. On the positive side, after some time, a swap took place, which was great!”

Helpful Report

Posted 4 years ago

“First time of purchasing from Buyaparcel and likely to be the last. Item was ordered with optional next day delivery selected and paid for as it was needed urgently. It arrived on time so fine on that. However, a different product was supplied to that ordered! The delivery note even showed the item ordered in the top line and then a different product as the item sent! No prior warning that the item had apparently, I was subsequently told, been dropped and replaced with a different one. I tried to call as soon as the problem was discovered only to get a message saying that due to covid all enquiries must be by email as no phone service being provided. I emailed straight away and then waited for a reply..... which took three days! My message to buyaparcel is if you can't offer the level of service you are purporting to offer, and critically with a way of contacting you when you make an error that doesn't then take forever to get anywhere, reduce your service offereing and just be honest with your customers.”

Helpful Report

Posted 4 years ago

We can see you emailed our customer service team on 6th January at 4:06pm and that our customer service team replied to you on 8th January at 2:08pm which is within our 24-48 hour time-frame for answering messages (messages are answered between 8am to 5pm Mon to Fri) as we have to answer them in date and time order, but as you emailed us again on 7th January before we had replied to you it pushed your email to the bottom of the list. We looked into this and did apologize that the kit had been changed but not updated on the listing you ordered from, and we did apologize you were not messaged to advise of the kit change before the order was shipped to you. We can see that you were offered a free collection which was booked as per your request.

Posted 4 years ago

“Fast and efficient service and good price”

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Posted 4 years ago

“Easy to navigate this site , good information relating to the product .ordering and delivery was excellent”

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Posted 4 years ago

“Did exactly what they promised. What more can you ask for.”

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Posted 4 years ago

“Great service product just as described and correct, arrived on time and would certainly use again.”

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Posted 4 years ago

“Found this company on Ebay and I have used this company many,many times over the years and they have never let me down. Products are always as described and are fairly priced.”

Buy A Parcel 5 star review on 28th January 2021

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Posted 4 years ago

“Excellent service and Product, would highly recommend”

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Posted 4 years ago

“Great supllier , fast delivery.”

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Posted 4 years ago

“placed order Monday and arrived Wednesday brilliant service and cheapest on internet.”

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Posted 4 years ago

“My item arrived quickly and exactly as described, thanks for a hassle free experience. I would definitely buy from here again - thank you.”

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Posted 5 years ago

“Good product at a great price complementing the makita battery powered tools I have already .”

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Posted 5 years ago

“Happy with the delivery however very disappointed with the product”

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Posted 5 years ago

“Good service, product delivered on time. I particularly like the fact that prices include delivery. Will use again, thank you.”

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Posted 5 years ago

“very good price one of the cheepest on the net”

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Posted 5 years ago

“The perfect transaction. Good communication, swift delivery and all at a great price. Can not find any fault.”

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Posted 5 years ago

Buy A Parcel is rated 4.6 based on 10,652 reviews