Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,651 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fabulous”

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Posted 4 years ago

“Great price and online service, delivered well with plenty of updates of when and where”

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Posted 4 years ago

“Can’t fault price or service”

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Posted 4 years ago

“Paid for next day delivery,it came a week later. Looked like a used box, not sealed properly, badly packed lucky the item hadn't fallen out will not use again.”

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Posted 4 years ago

Good morning Elaine, We are sorry to hear your order didn't arrive in the timescale expected. We can only presume seasonal pressure on the carrier delayed your order. As you paid for next day service, we would like to refund your cost of delivery. We have tried to find the previous contact from yourself but we are unable to find any correspondance. Please can you contact us on 01502 473 025 to arrange, one of our friendly customer service team would be very happy to help and also discuss the other problems you mentioned with your order. Kind regards, Buyaparcel customer services.

Posted 4 years ago

“Good service, would order again.”

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Posted 4 years ago

“Product failed and no one answers the phone or replies to emails.”

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Posted 4 years ago

Hello Damian We are sorry to hear you have an issue with the water softener you purchased in May 2021, we have done a full search in our mailbox under your details but can't find any emails from yourself as we would have replied to your message, and our phone lines are open between 8:00am to 5:00pm Mon to Fri and 8:00am to 12noon on a Saturday. If you are still experiencing issues with your water softener please either email us at websales@buyaparcel.com or call 01502 473025 so we can try and help you.

Posted 4 years ago

“excellent service delivered on time”

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Posted 4 years ago

“My parcel arrived on time and with my initial problem of tracking it all went well. To be fair it was Christmas and Covid conditions didn’t help. I would certainly use them again.”

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Posted 4 years ago

“Speedy delivery”

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Posted 4 years ago

“great service & delivery”

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Posted 4 years ago

“Fantastic service. Very secure and reliable. All my parcels are fully tracked and arrive on time, undamaged. Highly recommended. Thank you”

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Posted 4 years ago

“service brillant,”

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Posted 4 years ago

“Looking for a Water Softener and the price was very competitive and cheapest. Needed to have by a certain date for fitting and paid for next day delivery which was only £2.50 and arrived as promised the next day. Customer Services answered the phone quickly and efficiently which is unusual when calling Companies these days. All in all very impressed with this Company and will use again if they have a product I need to purchase.”

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Posted 4 years ago

“Great quality of the product that I bought. Also very good delivery time. Thanks a lot.”

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Posted 4 years ago

“Good service , very helpful customer service”

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Posted 4 years ago

“Lowest price for my De Walt tool delivered on time I will be back”

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Posted 4 years ago

“I was very happy with this purchase. I will buy again from you if I need something else”

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Posted 4 years ago

“Great price, quick and free delivery”

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Posted 4 years ago

“bought from before bit long winded delivery sometimes but other than that allgood”

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Posted 4 years ago

“Great prices and quick delivery 🙂”

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Posted 4 years ago

Buy A Parcel is rated 4.6 based on 10,651 reviews