Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,651 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered near to Christmas but still very prompt delivery. Pleased.”

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Posted 4 years ago

“Usually best price on the net. This is the 2nd large purchase item from them and delighted with price and service. Will use again when buying high end item.”

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Posted 4 years ago

“Great quality and build. Robust. Clear lid and bright yellow compartment s enables you to see exactly what’s in each compartment.”

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Posted 4 years ago

“Please with product and please with service as well. Had damaged product in delivery and it was dealt smoothly. Once again thanks”

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Posted 4 years ago

“Good prices and reliable service”

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Posted 4 years ago

“No issues with item or delivery”

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Posted 4 years ago

“Excellent service. Competitive prices. Fast delivery. Couldn’t be happier!”

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Posted 4 years ago

“Great service arrived on time, product is excellent.”

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Posted 4 years ago

“Great service, product and price”

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Posted 4 years ago

“Highly recommend fast delivery can’t be bet on price item is described has it was”

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Posted 4 years ago

“Item was a good price, as described, arrived promptly and was well packaged . Would recommend.”

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Posted 4 years ago

“Good price and prompt delivery. Will use them again”

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Posted 4 years ago

“Superb seller. Allways bought my shower units from these guys , great friendly service and lightning fast delivery times . Shower 7nit is even cheeper than eBay .”

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Posted 4 years ago

“Prompt delivery and product is in good condition”

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Posted 4 years ago

“I ordered my product with next day delivery. It came in 2 parcels on day 2 and day 3. No contact from but a parcel to advise of the split delivery. Both packages poorly packed and partially open. Would not use this company again.”

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Posted 4 years ago

We are sorry to hear your order arrived later than the delivery service you paid for at checkout. We see your order was dispatched with the carrier on a Next Day Service and we do apologize the carrier did not deliver the order the day after it was collected from our warehouse. A postage refund of £2.99 has been issued back to your PayPal account so you now haven't paid for any delivery on this order, as the carrier failed you and us. Our warehouse tries to pack each order in the least amount of boxes to save on packaging and shipping costs, but there are times when this isn't possible if there are multiply items on the order and if one or more of the products are too large to pick all items in one box. We can see you messaged us on 21st December at 1:33pm and a member of our customer service team replied to you on 23rd December 11:58am to advise the tracking showed your order had been marked as being delivered, and we advised if you don't have the order to let us know but it appears we never received a reply.

Posted 4 years ago

“This was a Christmas gift for my son when he opened it on Christmas Day it was broken and useless very very very disappointed.”

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Posted 4 years ago

“Super efficient quick delivery was apprehensive about this company after reading reviews on line went above and beyond surpassed all expectations and the free bag is super for transportation of chainsaw”

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Posted 4 years ago

“These are very good bow saw blades and Buy a Parcel offered the best price”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“This was never received. The courier returned without attempting to deliver and you refunded without contacting me. Leaving me without a Christmas present at very short notice. Luckily Screwfix came to the rescue will go there first next time!!”

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Posted 4 years ago

Hello, we can see that a member of the Buyaparcel Customer Service Team did contact you on 23rd December to advise that without an explanation the carrier returned your order to our warehouse without attempting delivery to your address first. The carrier was unable to give us a reason as to why they did this. We can see that the customer service team did try to call the number on your order but as they got no answer they did send you an email to advise your order was back at our warehouse and a refund was being issued back to you, as we could not guarantee the order would be with you before Christmas if it was resent. We can see you did reply to the email to acknowledge us.

Posted 4 years ago

Buy A Parcel is rated 4.6 based on 10,651 reviews