Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Bonners for the very good service I received,starting with my telephone enquiry, to the delivery day of my KDP 120. My only problem was the tracking system but as I knew which day of arrival ......it was hardly a problem! Thank you all so much. Am delighted!”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“As always their customer assistance is second to none plus great prices”

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Posted 2 years ago

“Order arrived promptly and in good condition. AA**”

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Posted 2 years ago

“Very professional, provided good information and delivered piano when expected.”

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Posted 2 years ago

“Great youtube videos done by Tony. Very prompt responses to emails when enquiring. Visited store on a Saturday (great parking outside) where Greg very ably demonstrated the DXP670 (though I have gone with the SX700 in mind). Bought the product on the day. Popped through Reigate on way home and they were expecting me and were very helpful too. Great service; great staff; great company!!”

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Posted 2 years ago

“Great and helpful team! Highly recommend buying from Bonners Music, I've got my beautiful Kawai KDP120 digital piano and I'm very satisfied with the purchase and the service.”

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Posted 2 years ago

“Fast efficient service, excellent communication. Will use again”

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Posted 2 years ago

“Had the package deal for piano+stand and pedal I wanted that Amazon was only selling separately. Delivery was also fast just a few days. Delivery was done by TNT who lack proper tracking, I had an issue with late delivery and had to get in contact with their customer services several times to get it sorted. 4 star as I feel for the price charged Bonners should either use a better courier service or follow up on the expensive deliveries themselves, shouldn't be the paying customers job. Otherwise a great service and good customer support from Bonners themselves. Very happy with my new FP30x”

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Posted 2 years ago

“very good supplier！”

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Posted 2 years ago

“Great shop great helpful staff Great stock”

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Posted 2 years ago

“Received my jazzmaster quickly,all good”

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Posted 2 years ago

“I've been a customer of Bonners for 10 years or more. Great store,friendly staff and the great thing (at least for me as a keyboard-player) is that you can try out all the pianos/keyboards with no pressure.”

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Posted 2 years ago

“Very impressed by the professional response in the ordering process. Also very impressed with the delivery. The two men were very efficient and pleasant.”

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Posted 2 years ago

“Quick delivery and product as described. Very efficient.”

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Posted 2 years ago

“The stand and stool were delivered very quickly and the tracking was excellent. They are both excellent quality and arrived in perfect condition. Thank you”

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Posted 2 years ago

“Sorry that you wouldn't take my Korg in part exchange.The rest of the sales experience was very good. The demo of the keyboard that I chose was really brilliant. John Head”

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Posted 2 years ago

“Excellent service while placing an order for the PSR-SX900 Keyboard, there were minimal stock delays and delivery was very quick with the DX express delivery service. I am very impressed with this Keyboard the instrument's audio quality is excellent. Also, the optional Subwoofer gives an impressive boost to all Bass sounds this keyboard can produce.”

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Posted 2 years ago

“Best price and quick delivery.”

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Posted 2 years ago

“What a fantastic company. Excellent customer service, quick delivery and very helpful. Would highly recommend to use Bonners music to others.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,641 reviews