Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,354 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,354 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 22nd April 2025

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gibson SG purchased. Arrived set up as per phone call. I can thoroughly recommend Bonners. Price was best as well!”

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Posted 2 years ago

“The usual excellence at Bonners Eastbourne. I bought a twenty one year old rare American Fender Stratocaster. The trade in prices were sensible. The team are always polite and professional, super new premises combined with a vastly more convenient location at Hampden Park with good parking. The range of pre-owned instruments is increasing all the time and I like the way that some guitars are photographed in the store adjacent to an amplifier. Terrific!”

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Posted 2 years ago

“Great experience, will return.”

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Posted 2 years ago

“Very quick delivery - thanks!”

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Posted 2 years ago

“I’ve actually been a Bonners customer for over 50 years. The new store is well worth a visit. Easy parking. Bought a new USA Fender Strat recently. Big thank you to Mike and all the guys for great service. Guitar set up perfectly. Couldn’t be happier…”

Bonners Music 5 star review on 15th March 2023

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Posted 2 years ago

“Excellent customer service over the phone in assisting me to choose and order my digital piano. Spoke to two different colleagues and both were friendly and provided honest personal service and were generous in their time. Absolutely couldn’t fault the service of Bonners themselves, the only reason this isn’t a 5 is due to some misunderstandings with the courier service with the delivery. But Bonners were great at explaining what had happened and reassuring me that my piano was on its way. The product itself is excellent and exactly as described.”

Bonners Music 4 star review on 15th March 2023

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Posted 2 years ago

“Great service and advice.”

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Posted 2 years ago

“I was very pleased to be able to try out a selection of digital pianos without any time pressure on 2 separate occasions. I received helpful input on both occasions from staff at Reigate. I also found the on-line reviews of the products extremely helpful. A couple of questions I rang in with were answered professionally and concisely and I received verbal and written thanks for my order. Delivery was as expected and I was kept informed of progress. I'm very pleased with my purchase and thank you to Booners for an excellent service and attention all round.l”

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Posted 2 years ago

“Quick delivery, no problems”

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Posted 2 years ago

“I bought the guitar for my grandson's 16th birthday on 24th march he has not been given this yet so I'll let you know his response asap the service I received was excellent thank you”

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Posted 2 years ago

“Very pleased with my fender amp, great service”

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Posted 2 years ago

“Great communication from Bonners. Beautiful instrument delivered promptly with no issues.”

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Posted 2 years ago

“Great price, timely delivery. Whats not to like about that?”

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Posted 2 years ago

“Delivered as promised.”

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Posted 2 years ago

“Excellent service. Thank you”

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Posted 2 years ago

“Thank you to Bonners on my Kawai CA99 piano purchase. Excellent informational videos on line, great customer service at point of purchase and the delivery staff were helpful and positive. Overall fantastic experience with buying from Bonners.”

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Posted 2 years ago

“Everyone we spoke to at Bonners was helpful and friendly, particularly Myke, who dealt with the guitar purchase for us. We would definitely use them again and recommend them.”

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Posted 2 years ago

“Good Service, Bonners managed to fix a mix-up with the consignment quickly and efficiently. Highly Recommend them for a first-time buyer.”

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Posted 2 years ago

“Excellent customer service both at the Milton Keynes showroom and on the phone following an online purchase”

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Posted 2 years ago

“After telephoning, seeking a replacement pedal for a Casio Privia keyboard and being given advice, I visited the Milton Keynes store. I was fortunate to meet Tim Hough, the store manager with whom I had spoken by telephone, who provided me with exemplary service followed by a very interesting conversation on pianos, the type and quality of wood used and the current manufacturing system and locations of which he has encyclopedic knowledge. My visit to the store was a delight as well providing me with what I required, which has resolved the problem I had; many thanks.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,354 reviews