Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, Excellent Product, Delivery faster than expected and very well-packaged, Beats the competitors in the market. Would be happy to purchase from Bonners again.”

Helpful Report

Posted 2 years ago

“The person I dealt with was very helpful and my new piano stool is just what I wanted and arrived the next day.”

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Posted 2 years ago

“Excellent service - very quick and efficient.”

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Posted 2 years ago

“Very pleased with the purchase of my Roland LX705 from Bonners. The price was so much lower than anywhere else online, I treated myself to their gold delivery service and still saved money. Bonners contacted me by phone within 48hrs of placing the order and delivery was arranged for a few days later. The delivery team were excellent. They arrived when they said would and the piano was unpacked and built within 30mins and all packaging removed. Fanatastic service, highly recomended.”

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Posted 2 years ago

“Excellent communication. Very happy I bought from Bonners. Highly recommend.”

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Posted 2 years ago

“Products came quickly, good communication also the best price I could find, would recommend.”

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Posted 2 years ago

“We have been into the store to try some pianos and found Staff incredibly helpful. We went home to think about our options and ended up buying online with Bonners. The piano arrived the next day! Great service would recommend.”

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Posted 2 years ago

“Purchased a Jim Dunlop Cry Baby Wah. It arrived within 2 days and in perfect condition. Would purchase from here again.”

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Posted 2 years ago

“Bought a epiphone les paul electric guitar. Ebony black , i bought an epiphonehard case too (£119). Paid over 24 months with Klarna £31.45 a month. It came in less than 48 hours. Great price (£499) and great service. I then bought a Marshall amp also through klarna at £279. The amp came less than 24 hors of purchasing. Great shop for musical equipment. Lots of choice for guitars at unbeatable prices. Highly recommended .”

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Posted 2 years ago

“I was very impressed with the service from Bonners. I telephoned the company for information regarding the Yamaha P125. Very helpful, explaining the delivery times in relation to when the orders are placed. I placed the order, and received ALL of the components of the order within 24 hours. Amazing, everything is in working order too.. Thank you so much”

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Posted 2 years ago

“Good service. All OK.”

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Posted 2 years ago

“Prompt delivery Rang the helpline and they were very helpful and friendly.”

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Posted 2 years ago

“Very good online demo of the keyboard that I was interested in. The online order went through immediately and the product arrived quickly and securely. Excellent service from Bonners Music , happy to recommend.”

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Posted 2 years ago

“Really friendly and helpful on the phone. My new Hammond arrived promptly. Very good service.”

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Posted 2 years ago

“The music holder/stand for the Hammond SK Pro stand was just what I needed but it was smaller than I thought it might be. I expected something the same dimensions as a normal orchestra stand. It's useful because if you have pedals, the unit leaves no room for a normal stand unless it's off to the side.”

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Posted 2 years ago

“Excellent service, the order was dispatched quickly and arrived soon after. Tracking info was provided. Item was packaged well to avoid damage in transit.”

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Posted 2 years ago

“Bought a Squier bass from Bonners. It came promptly via a decent, communicative courier. The bass was well packed for transport and the set up was perfect out of the box.”

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Posted 2 years ago

“Absolutely delighted with The Kawai KDP 120 Piano purchased from Bonners. Easy to set up and looks and feels the part. Had so many compliments on how it looks and sounds.”

Bonners Music 5 star review on 31st October 2023

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Posted 2 years ago

“Ordered a PRS MT-15 Amplifier head. Bonners had the best price on them. There was a bit of an issue with it but the service I received was literally superb. They arranged collection of the faulty one and delivery of a replacement as soon as I raised the issue. I took delivery of the replacement one the next day. This one is as good as you'd expect. My second purchase from Bonners. It won't be my last. They're brilliant, do yourself a favour and just buy from them. You'll be glad you did, as I am.”

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Posted 2 years ago

“I had used Bonners before when getting a pedal for my Korg keyboard. This time round for my fuzz pedal was just as good. Very quick turn around and communication. Thank you.”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,641 reviews