Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.89

4.9 Rating 4,775 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 6th March 2026

STEPHEN CHADWICK

Bonners Music 5 star review on 16th February 2026

Andrew Fredrickson

Bonners Music 5 star review on 17th August 2025

Charles Cui

169

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had dealings with Tony White of Bonners Music and he has always been very helpful and knowledgeable on the topic of keyboards. He has always responded to requests for advice and for the recent transaction, was able to offer a generous part exchange. The administration of the paperwork was efficient and the keyboard was safely delivered at the same time as the part exchange item was collected. My impression is that Bonners are leaders in this particular field, which is supported by their excellent series of product videos.”

Helpful Report

Posted 2 years ago

“Bonner's Music staff are knowledgeable and genuinely interested in their customers. The service I received over a recent purchase was excellent. I recommend Bonner's Music wholeheartedly.”

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Posted 2 years ago

“Thank you Bonners for the great experience. Fantastic customer service! And especially thanks to Rich! You have fed my soul food and I am grateful!”

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Posted 2 years ago

“I was looking for a second hand Korg modwave and Bonners music had one for sale at a very reasonable price with monthly payments and after buying online it was delivered within the time slot that I was sent by email and I am very happy with my purchase and would definitely recommend their services”

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Posted 2 years ago

“I went to Bonners in Eastbourne for advice on which piano I should buy. I was very happy with the advice that I received. I bought a piano which was delivered with no fuss exactly when they said. All the staff - sales, admin and delivery staff have been really helpful.”

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Posted 2 years ago

“Good delivery time, got a great price on a lefty Epi, and when I asked if a sale code could be applied to my order retroactively they instantly did it. Guitars set up great as well. I'll be buying from Bonners again.”

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Posted 2 years ago

“Very happy with service would recomend them”

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Posted 2 years ago

“Extremely happy with my purchase from Bonners, very efficient and friendly in my dealings with them and prompt delivery, would be happy to recommend Bonners to anyone.”

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Posted 2 years ago

“Brought the Yamaha P145 absolutely amazing quality that you would expect from Yamaha and amazing quick delivery times. Thank you Bonners Music.”

Bonners Music 5 star review on 4th January 2024

Helpful Report

Posted 2 years ago

“Great service and great guitar!”

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Posted 2 years ago

“Polite and professional, prompt delivery, but no part exchange allowed on a quite expensive keyboard.”

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Posted 2 years ago

“Fast delivery, good communication, beautiful product”

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Posted 2 years ago

“Beautiful product, faultless service both in the showroom and the very helpful delivery guys.”

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Posted 2 years ago

“Excellent customer and delivery/installation service. Highly recommended, this is now the second time I have had them deliver a new piano, previously in May 2020 and recently in December 2023. Can't fault their helpfulness and friendliness. Many Thanks.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Very Helpful with the purchases and easy to get through to customer care .”

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Posted 2 years ago

“Very prompt reply and delivery. Kept informed throughout the buying experience. Item was packaged well and delivered when expected.”

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Posted 2 years ago

“Excellent all round. Were able to deliver in short timescale. Professional, knowledgeable, helpful & friendly. Would recommend.”

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Posted 2 years ago

“Fantastic content on their website which helped us choose the right piano for us. The price is competitive and the delivery service was first rate. Well done Bonners!”

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Posted 2 years ago

“Very helpful and efficient”

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Posted 2 years ago

Bonners Music is rated 4.9 based on 4,775 reviews