Bonners Music Reviews

Name: Bonners Music
Address: 9 Faraday Close, Eastbourne, East Sussex
Rating: 4.90

4.9 Rating 4,641 Reviews

100 %

of reviewers recommend Bonners Music

Company Reviews

Metrics

Info

4.9

Based on 4,641 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01323 639335

Email:

contact@bonnersmusic.co.uk

Location:

9 Faraday Close,
Eastbourne
East Sussex
BN22 9BH

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Bonners Music 5 star review on 17th August 2025

Charles Cui

Bonners Music 5 star review on 26th June 2025

Jimmy Chen

Bonners Music 5 star review on 20th May 2025

Marcus Rennie

Bonners Music 5 star review on 22nd April 2025

Ben PAYNE

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really excellent showroom with loads of different instruments to play, and we were left to do it. Once we’d decided delivery was swift, efficient and friendly.”

Helpful Report

Posted 2 years ago

“Great service. Kept me updated throughout the waiting time and delivery was arranged immediately when stock arrived. Thank you!”

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Posted 2 years ago

“Professional, helpful, knowledgeable and efficient ordering process, would highly recommend.”

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Posted 2 years ago

“Received a used keyboard I ordered but came with no music stand or manual it had been forgot 🤔 had to call was then sent few days later but over all I still would use banners again this is the second keyboard iv bought over the years from them”

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Posted 2 years ago

“Great music store. Easy to do business with these guys. Ordered my new guitar for a great price and it was in my sweaty clutches in no time. I'll be back. Thanks!”

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Posted 2 years ago

“Helpful & knowledgeable staff, prompt response to questions and delivered keyboard within 2 days.”

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Posted 2 years ago

“Excellent advice from Staff. Good service and communication throughout.”

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Posted 2 years ago

“Came on time, and waited patiently for me to move furniture around so they could place it in my room of choice. Carried it upstairs for me- which I was not expecting. Thank you so much for the top-notch service :)”

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Posted 2 years ago

“Very efficient service. I would be happy to use again and recommend to others.”

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Posted 2 years ago

“EXCELLENT, PROMPT TRANSACTION, MANY THANKS.”

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Posted 2 years ago

“Ser ice like service used to be. Treating the customer as a customer well done and keep up the food work. If you want to buy from a retailer that values customers Bonners is your store and value for money ey too.”

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Posted 2 years ago

“Very helpful, prompt delivery and a beautiful keyboard.”

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Posted 2 years ago

“I have just taken delivery of a Kawai MP11 SE which is absolutely superb. Without doubt the best digital piano I have ever played. First class service from Tony and all at Bonners including the delivery team. If only all other retailers offered the same! Bryan Mackenzie - Essex”

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Posted 2 years ago

“I am a new customer and this is the first time that I have used Bonners Music. I found my online purchase very positive. The price was very good and the product was exactly as described. This has prompted me to look at their website for any future musically related items that I need to buy.”

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Posted 2 years ago

“Bonners is an outstanding music store and I made my first purchase, a Yamaha Keyboard, around 15 years ago. Just bought a Roland RD2000 Keyboard and it arrived in good condition and was competitively priced.”

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Posted 2 years ago

“I wasn't sure if my keyboard had been a shop display model or something, (I think it was the last in stock at the time of ordering), and I could see a few fingerprints on the buttons, keys and around the casing etc when I unpacked it, but other than that slight concern - the keyboard is fantastic, the delivery was super fast, and I'm enjoying my purchase overall. Thanks again.”

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Posted 2 years ago

“Item arrived very quickly, free postage and the item in question was the best price I could find. Will be using again absolutely. Excellent service all round!”

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Posted 2 years ago

“Very helpful and excellent service. Delivery was simple and on time.”

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Posted 2 years ago

“Very good customer service, attentive to customer's requests.”

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Posted 2 years ago

“Fast turnaround and very helpful”

Helpful Report

Posted 2 years ago

Bonners Music is rated 4.9 based on 4,641 reviews