Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to design book which arrived promptly and very well packed”

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Posted 10 years ago

“I had a bit of a problem with the first print of my latest book as the pictures were very dark. Once I reported the issue the books were quickly reprinted and the results were just as good as ever. Friends who see the books are always amazed by the quality. Thanks Mike”

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Posted 10 years ago

“I've tried various different companies for photo books and and calendars over the years and bob books is by far the best in terms of print and paper quality. I have had some technical problems with the bob designer software but their staff are extremely helpful when trying to sort them out. I wouldn't go anywhere else.”

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Posted 10 years ago

“Very quick service, nice product. Software a little bit tricky at first but soon got used to it”

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Posted 10 years ago

“The book is fab”

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Posted 10 years ago

“I have purchased a number of books and each one has not disappointed. All have arrived promptly and I am proud to show them to family and friends. The improved design options allow you to create you book easily and quickly. If you are prepared to pay for quality then you can't beat Bob Books!”

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Posted 10 years ago

“Very easy to use software. If any issues just ring and the team help you to sort it out. Very quick and efficient service. On an occasion where we were not satisfied, the team checked the upload, and a new book was ordered immediately. Have used for professional and private work, and always been extremely happy, that is why we always use Bobbooks!”

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Posted 10 years ago

“Nice choice. Very Good.”

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Posted 10 years ago

“Bob Books have printed 12 separate books for me over a period of 2 years. The software is relatively simple to use. The print quality is excellent, turnaround as expected, transport packaging is first class which means your book arrives in excellent condition.”

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Posted 10 years ago

“The quality is excellent”

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Posted 10 years ago

“I've just received my 2nd Bobs Book and am once again delighted with it. It is SUCH a relief to have my photos safely stored in Albums and albums of such high quality. I had friends here yesterday and enjoyed sharing both albums with them which is SO much better than looking on a computer screen. The best website I've ever used and the facility to ask questions on screen has been very useful and helpful.”

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Posted 10 years ago

“a print quality always correct. Delivery times for talia very good.It could improve in quality and more varied choice of covers”

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Posted 10 years ago

“Excellent service with a pretty intuitive tool for putting a book together. Just as importantly the service is fast with great communication - you know where you are in the process at any given time, and the books arrive quickly and very securely packaged. Definitely a five star product. Oh, and if you think it's good enough, you can sell it through Bob Books as well, although obviously they're going to get a bit more money that you. Still - imagine the thrill of actually selling a book of your photos :)”

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Posted 10 years ago

“I was very pleased with the process of creating my album and extremely pleased with the final product. Thank you Bob Books!”

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Posted 10 years ago

“Excellent technology and very easy to Use. Did panic a few times that I had lost the lastest version but probably a user error! The books looks great and arrived quickly from placing the order.”

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Posted 10 years ago

“I have used Bobs books for a number of years now I find the quality of there photographic paper of a exceptional quality and there workmanship second to none. On the one occasion I had a slight problem it was resolved professionally and very quickly and I spoke to a person who was very helpful I personally would not hesitate recommending Bobs books to anyone”

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Posted 10 years ago

“I received my lustre photobooks today and I am beyond delighted. My background is in publications and I am very hard to please. I expected the photobooks to be 'alright', but they have surpassed all expectations. I have been extremely impressed with the process from start to finish. You customer service team answered my very specific questions, and your software was a delight to use once I found my way around it. The ordering and file transfer process was extremely smooth and easy. I was really looking forward to receiving my order, but I always had doubts whether the quality would live up to my hopes. What I have received, in fact, are three beautiful hardback books with images that are almost identical in colours and quality as I viewed on screen, presented on thick, good quality photographic paper. I am over the moon with them and can't wait to give them as gifts; I can't stop looking at them. What I will say is that I don't know how easy I would have found the software if I was not used to using a lot of similar programmes. It would be nice if there were more tutorial videos, as I had to work out some aspects by trial and error. I found it helpful that I could look through all of the page layouts first and mark my favourites so that I could refer to them while designing rather than look through everything. Also, it helped to have my photos in one folder, in order, and pre-prepared with lightness adjustments, etc. I can't wait to get started on my next photobook. This is a fantastically simple way of presenting digital images, and now I know exactly how good the print quality is, I will definitely be using your service again.”

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Posted 10 years ago

“I have placed five orders with Bob books, on each occasion they failed to submit my telephone contact number to the courier despite I notifying them of this on each occasion. This resulted in the failure of delivery as the the courier was unable to locate my address and I had to physical travel to the courier's depot 30 miles round journey to collect order. I have also been unable to claim my reward points due software issues at Bob books, I have made several attempts to get Bobbooks to address this issue but they have failed to do so and is seems that I am getting a standard computer reply to my emails rather than addressing and resolving the issue.”

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Posted 10 years ago

Hello Anthony, Thank you for the time to send us your feedback. I am so sorry for the problems you have experienced with our delivery service. I understand that you have been in contact with our Customer Care team in regards to this and I can see your number has been saved in your account so hopeful that should resolve the contact issue. In regards to your reward points the problems seems to have been that you tried to use a voucher in our Online Bookshop, which does not support discount vouchers. When placing orders for your own book and wanting to use a discount voucher you will need to do so in the software or using the Re-order tool. Details on entering discount vouchers can be found here: http://www.bobbooks.co.uk/ask-bob/help/how-do-i-use-my-voucher-code Once again I apologise for the frustration caused. Please feel fee ego contact me directly if you would like to discuss this further. Kind regards, Bob Books

Posted 10 years ago

“The quality of Bob Books products is great, better than any other similar site I have used. I always go back to them for my photo books and calendars.”

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Posted 10 years ago

“There is nothing much to say: it was easy to use software and nicely reproduced book. The only suggestion would be to include in the program an indicator of when pictures on opposite pages are aligned with each other.”

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Posted 10 years ago

Bob Books is rated 4.8 based on 8,312 reviews