Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good software that allows you to design your own book, and to include as much text as you desire. Quality of the finished books is very good and the service is timely. On the one occasion when I had a little hiccup it was sorted out quickly using the on-line chat function. I have recommended Bobbooks to many people and will continue to use them in the future. Many thanks.”

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Posted 10 years ago

“Super impressed with the quality of my book as well as how quickly I received it. My only complaint is that I found the software a little finicky and I had to upload photos several times as it kept spontaneously and selectively deleting some. However, I did opt for the free software and I presume this doesn't happen with the software you pay for. But overall, I love my book and would definitely use Bob Books again. It exceeded my expectations.”

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Posted 10 years ago

“First order was a disaster......many photographs missing and blank pages. There is NO quality control as it is a fully automated service... However customer service is good and problem resolved. Just check that all photos are uploaded because what you see is what you get.....”

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Posted 10 years ago

Hello Alistar, Thank you so much for taking the time to send us your feedback. I am sorry for the technical problem you experienced when uploading your photobook, but pleased to hear it was resolved quickly by our Customer Care team and that you are happy with the photobook you received. Kind regards, Bob Books

Posted 10 years ago

“Excellent quality. Arrived very quickly. Flexible software but it took me a bit of trial and error to get it right. I'm sure with a bit more practice I could achieve even more impressive results.”

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Posted 10 years ago

“Designer software reasonably easy yo use , if not a little limited. Book quality excellent and speedy delivery. Recommended.”

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Posted 10 years ago

“The only issue was late delivery. I took a lot of time to get the album. If it wasn´t for that I would rate it much higher. Thank you”

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Posted 10 years ago

Hello Vera, Thank you for taking the time to send us your feedback. We have a UK delivery turn around time of 7-10 days for classic, gloss-coated and matte paper books (excl large landscape and large portrait sizes) and 10-12 day for gloss photographic, lustre photographic and all large landscape and large portrait sized books. I can see you received your photobook within this time frame but apologise if this was not clear to you when placing your order. I am pleased to hear that you are happy with your photobook. Express delivery is available on some orders - classic, gloss-coated and matte paper books (excl large landscape and large portrait sizes). You can contact our customer care team if you have any queries about turn around times or tracking your order. Kind regards, Bob Books

Posted 10 years ago

“Excellent printing. Beautiful colour. Nicely packed Highly recommended”

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Posted 10 years ago

“The books that I have made over to last few years, have all been of excellent quality and a very reasonable price. Derek Richards”

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Posted 10 years ago

“My first try at a photobook and very pleased with the results.”

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Posted 10 years ago

“Always really helpful when I call for Advice. Top quality!”

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Posted 10 years ago

“Software is easy to use and the books arrived very quickly. I also enjoy being able to see them on line as well.”

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Posted 10 years ago

“I ordered the A3 photo calendar on photo quality paper. Calendar creation on the website was excellent with a good variety of options for page layout and themes. Very happy with the quality of the actual calendar. Would definitely use again.”

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Posted 10 years ago

“Quick turnaround on orders. Good quality books and the app is really easy to use on iPhone”

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Posted 10 years ago

“Always really helpful when I call for Advice. Top quality!”

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Posted 10 years ago

“I have had several photobooks with Bobsbooks and they have all been of a very high quality.I particularly like the lie flat photobooks.”

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Posted 10 years ago

“Haven't received the book yet”

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Posted 10 years ago

Hello Alison, I am sorry to hear that you have not yet received your photobook. I have checked the tracking information and can see order 811221 59317 was delivered on 24.11.2015 and signed for. If you have not received this please get in touch with our Customer Care team at askbob@bobbooks.co.uk or on 0844 880 6800 and we can look into this further for you. Kind regards, Bob Books

Posted 10 years ago

“The calendars and photo books are very easy to do online. The quality is excellent and the delivery time is very good.”

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Posted 10 years ago

“I have been using Bob Books for quite a while now for our holiday picture books and have never been disappointed which is, I guess, why I haven't gone anywhere else. They may not be the cheapest out there but these books are forever :-)”

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Posted 10 years ago

“I usually order the large square lay-flat photo-books. I have now ordered 12 of these from Bob Book and I have always been very impressed with the quality of the books and especially the printing. I regularly colour calibrate my screen and the printing in the photo-books is almost spot on with what I see on my screen. I will continue to use them for my photo-books and I highly recommend them to others. Keep up the good work!!”

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Posted 10 years ago

“Bob Books is an excellent company to do business with, as a Professional Photographer i take the basic templates and tweak and change to my requirements. The products are excellent quality from the small paper books to the photopage books, and always are posted carefully so as not to damage them. An absoloute beginner will find their way around with the auto fill. I would ideally like a leather bound version offered for Wedding albums - no fuss black or white but the same BB s same layout inside. We use Peak Processing Pro Lab for ou prints they offer a leather bound cover but you have to design the book in illustrator , (my husband was trained in graphics as well as being a prof photographer so illustrator is part of his life) i like the BBs format just a thought to look at their website etc. All in all very happy Many thanks Olwen Oates Madley-Oates Photogaphy”

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Posted 10 years ago

Bob Books is rated 4.8 based on 8,312 reviews