Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The usual excellent production.”

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Posted 10 years ago

“I've been using Bob Books for several years now (for business) and their quality and service provided has always been excellent. I also love the rewards scheme as it means once a year I can treat myself or a family member to a free book!”

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Posted 10 years ago

“Excellent quality and quick turnaround times. Both books and calendars have impressed people who's opinions I trust.”

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Posted 10 years ago

“Easy to use software and an excellent quality product.”

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Posted 10 years ago

“I have been using bobbooks for years - wedding album, yearly calendar and baby album. Excellent app and service. Impressed with the quality of the product.”

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Posted 10 years ago

“Super app on the iPad which is very easy to use. Product quality is super and customer service is quick and polite. Some areas which could be improved: Better examples of paper selection and visual output at the start. More layout options, more flexibility. More flexibility on number of additional pages. Quicker print turnaround.”

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Posted 10 years ago

“I love these photobooks from BobBooks - the lay flat versions give a great budget alternative to other more premium lay-flat offerings, for those albums where you still want to present your images on beautiful paper but dont have a need for plush leather covers and fancy packaging :)”

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Posted 10 years ago

“I was very satisfied with my photobook, great quality and easy to use software. Thank you”

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Posted 10 years ago

“The print quality on your lustre photographic paper is truly excellent. My only comment is that the paper buckles, so that the non-spine edge of the book looks wavy. I mentioned this to your helpline and was given a voucher for free replacements. Sadly the paper in the replacement books soon became buckled too. You must have come across this problem before, because I cannot be the only person whose pages on lustre photographic paper have buckled. If you have a solution to flattening the books, I'd be very grateful to hear of it. That said, I remain very satisfied with the reproduction of my black-and-white images.”

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Posted 10 years ago

“My rating is for the final product - I was extremely pleased with the help I recieved from the staff and final product. Very professional. The only caveats I would mention - and this is meant in a constructive sense: 1. I found the software tediously slow. I think this was exacerbated by my file sizes. An upfront warning and recommendations would have been appreciated. 2. I didn't want to use any of the provided page layouts, though I did want to duplicate the one I created for myself. I never managed to do this, so I had to line everyting up for each photo. I think there may be a method but I never got it to work. 3. There were other bits where the software was a bit flaky but I could work around those. As I said, please take this in the manner in which it is meant. I was very proud to present the book I created for my brother. Both he and I were thrilled. For anyone interested, I used the gloss, silver halide finish for black and white reproduction.”

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Posted 10 years ago

Hello Barbara, Thank you for taking the time to send us your feedback. I am glad to hear you were pleased with your photobook, but sorry for the problems you had with the Bob Designer software. If you are using quite large files, this may cause your computer to run slow, you may wish to resize your images before you start working with them when making your photobook. It is also possible to design and save your own layouts in the software. You can see how in this help video: http://www.bobbooks.co.uk/ask-bob/help/how-do-i-create-layouts-using-bob-designer Please do let me know if you have any other questions about the Bob Designer software and I will be happy to provide further assistance. Kind regards, Bob Books

Posted 10 years ago

“First class service and great value haven't used them before but will definitely be using them again in the near future”

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Posted 10 years ago

“Excellent photo quality results which are always received well by my clients. Anything that makes my photography look even better is a good thing! Seeing clients' expressions as they look at their photo albums for the first time is a great moment that really boosts my ego! They love the photographs and the album layout shows my work off to the best advantage. Well done Bob!”

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Posted 10 years ago

“Love Bob's books ! Really easy to use the site and a brilliant final product . Many thanks.”

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Posted 10 years ago

“I was extremely pleased with my photobook. It looks expensive and is great quality...I chose the Matt finish and would highly recommend this. It was really easy to do on my phone and would've been quick if I didn't add so many extra pages! My book cost approx £80 but I feel it was worth the money and it has made an excellent and very special gift. It really looks a step above other high street offerings.”

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Posted 10 years ago

“Yes l would recommend to friends as l was reasonably happy with the book although l used the app on my iPad and felt very restricted by my options”

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Posted 10 years ago

“This is the first time I have used Bob books and I am pleased with the result. I didn't find the colours quite as true as others but once I'd mastered the page layouts I was delighted with the range of options available. The service and the packaging were very good.”

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Posted 10 years ago

“The design software is pretty good and easy to use. However as we use the professional package there should be and option to close the bar at the bottom that shows the price, as there used to be on the older version. We really like the lustre paper and the print quality on this is very good. However we do regularly receive books that aren't quite made right or have arrived damaged. This is generally resolved but does cause delays in us Delivering our services to our clients, which is not good for our reputation.”

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Posted 10 years ago

“Easy to use versatile software. Great service and excellent quality. Discounts made prices very reasonable.”

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Posted 10 years ago

“I find the app to create the books easy to use. Service is quick but it does seem expensive, especially for the larger format books.”

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Posted 10 years ago

“Excellent quality and service as usual.”

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Posted 10 years ago

Bob Books is rated 4.8 based on 8,312 reviews