Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,308 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,308 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great.”

Helpful Report

Posted 7 years ago

“Used a lot and always good. Only downside I would say is the automatic aligner doesn't work for me (just pushes the photos next to each other). Therefore I have to disable which means I spend hours (literally) aligning photos with the gridlines on”

Helpful Report

Posted 7 years ago

Hi Tom, Thank you for taking the time to write a review. I am sorry that you found it difficult to align your images. I just wanted to check if you know that in the Bob Designer software, you can save your own layouts to be used again throughout the book (and on future books of the same size). this way, if you are reusing the same layout throughout your book, you'll only need to spend the time to align the images once. After this you can apply the layout to other pages and simply drag and drop the photos in. You can also change the size of the grid in the software settings. Our customer care team can offer advise on this, and we also cover this in a help video on our website, if you would like to know any more. I hope this is useful. Kind regards, Bob Books

Posted 7 years ago

“My recent Bob Book way exceeded my expectations, it made my holiday snaps look like a professional photograhers' images. It collate the memories of a holiday of a life-time to Alaska and it will be a book that I will treasure forever. Thank you for creating such awesome software to create this custom product, can't wait to use again!”

Helpful Report

Posted 7 years ago

“Intuitive software; excellent help facility (there is actually someone to talk to on the other side. This was originally the MAIN reason I went with Bob Books for my first book - I haven't been disappointed and am now on my 7th book); good quality product, fast processing time and well-protected shipment. Very recommended.”

Helpful Report

Posted 7 years ago

“I am really disappointed this time. My books have arrived with the covers crushed at the top, and I now don't have time to replace them before I give them to friends who are visiting from abroad. Poor show. These books are expensive, so this really shouldn't be happening!”

Helpful Report

Posted 7 years ago

Hi Dale, I am very sorry to hear that your books have arrived damaged. If you could please send through the photos of the damage to askbob@bobbooks.co.uk, we'd be happy to help you with this. Kind regards, Bob Books

Posted 7 years ago

“I love these products and so easy to create.”

Helpful Report

Posted 7 years ago

“I always had good experiences with Bob books, only the last time my order didn't correspond to what I created. They have offered me a refund, so all is ok.”

Helpful Report

Posted 7 years ago

“Easy to use website and quick and efficient printing.”

Helpful Report

Posted 7 years ago

“Very good books and speedy delivery”

Helpful Report

Posted 7 years ago

“Reliable service with good quality photo books. Software easy to use.”

Helpful Report

Posted 7 years ago

“I am very happy with my order. Excellent quality of the prints and service.”

Helpful Report

Posted 7 years ago

“I had to phone the helpline a couple of times and they answered the phone very quickly and resolved my queries very satisfactorily. The quality of the book when it arrived was just what I wanted - and it arrived so quickly!”

Helpful Report

Posted 7 years ago

“I have had my calendars printed by Bobs Books for several years and have always been pleased with the quality of the product and the speediness of their arrival. I was particularly touched last year to receive a call from the company to check that I really did want two photos used which were slightly out of focus. (I did because they were very atmospheric!)”

Helpful Report

Posted 7 years ago

“On my last book, I placed a photograph to go all round the outside, front and back. It came out excellent, and makes a real statement. I was very pleased with the whole book, It looks so much better when seen as a book, than it does in the editing stage on the computer. I will be off on my hols again shortly, so will be designing another one soon. Watch this space !!”

Helpful Report

Posted 7 years ago

“Was easy to use and dispatch was very quick. Pleased with the photo book”

Helpful Report

Posted 7 years ago

“Always excellent quality, and delivery. A Great way to show photos to friends and keep as memories.”

Helpful Report

Posted 7 years ago

“Excellent quality printing of Gallery mount with neat mounting fittings.”

Helpful Report

Posted 7 years ago

“I was disappointed that for whatever reason, I could not choose standard paper with a hardcover A4 landscape book. Instead I chose the glossy photo version which I felt was much too heavy. Also the fact that this leaves a very thick, unusable page at the back makes the book look as though I had forgotten to add a photograph. Quality of printing was fine and speed of delivery excellent but I was not all that happy with the results”

Helpful Report

Posted 7 years ago

Hi Anne, I am sorry to hear that you were disappointed with your book. It looks like you ordered through the desktop software, so there is no reason, that I can think of, that you wouldn't have been able to change the paper type to classic before ordering, if this was your preference. If you'd like to speak with our customer care team on 0203 011 1644, I'm sure they will be able to help, so you won't run into the same issue in the future. Kind regards, Bob Books

Posted 7 years ago

“Really pleased with the photo books I ordered. The quality is so good.”

Helpful Report

Posted 7 years ago

“The programme is very easy to use and has a very wide range of options for size of books and paper quality. The help desk is extremely helpful and solves problems quickly and easily. The turnaround time from order to delivery is very quick. Quality is first class.”

Helpful Report

Posted 7 years ago

Bob Books is rated 4.8 based on 8,308 reviews