Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,299 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Photo books are always of a high quality finish and are produced and dispatched quickly. The online book creator is easy to use and offers flexible designs. Have used BobBooks for a few years now and will continue to do so for all my photo books.”

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Posted 7 years ago

“Software very easy to use, I made 2 calendars and 2 months earlier a book for my mums 80th birthday. They were all really easy to make. As I am not very proficient with any type of design software the standard layout options were super and give a really professional finish. The order tracker was also very good, and the one time I had to phone the customer support line ( I had actually not left enough time for the book to be delivered on time for the birthday party), and they were very helpful.”

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Posted 7 years ago

“Bob Books created our second photo book of our son's wedding. The first was done by a very well known company, but the photos were over exposed and lacking in depth and focus, despite the fact that the photographer used excellent gear. We gave that one to relatives! Our Bob Books book had no such problems, it is a pleasure to look through and does justice to the original pictures. It was easy to create and the production value is high quality, with no rough edges to the paper. We will definitely use Bob Books for our other son's wedding book. Thank you.”

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Posted 7 years ago

“Every year I make a calendar for the family with Bob Books and it is always fun to make and a great gift. The photo books are easy to make too and are great gifts if I go away on hols with friends.”

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Posted 7 years ago

“Thank you very much for my beautiful book. I am very pleasantly surprised that my very ordinary photographs have come up so well and look quite professional! It is a great book of memories for my husband and myself. I would also like to thank Kerry for her very prompt and helpful replies to my queries.”

Helpful Report

Posted 7 years ago

Hi Rachel, Thank you for taking the time to leave a review. We are sorry to hear your order has not yet arrived with you. We have checked and can see the production and delivery time we estimate for this type of photo book being delivered to Australia is 15-18 working days, meaning the order should arrive on or before 11.12. The order has been sent via Royal Mail which sadly comes without a tracking number. If the order has not arrived by 11.12 please let us know. Kind regards, Bob Books

Posted 7 years ago

“I haven't seen the finished product as it's been sent as a gift. I used the online book maker, which took me a while to get used to but there are lots of options for layout, background etc. The turn around time was quick and the end product delivered promptly”

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Posted 7 years ago

“Very good thanks”

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Posted 7 years ago

“Quality of printing is excellent. I have used Bob Books many times. Quick service and very helpful technical staff if there is a problem with the program.”

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Posted 7 years ago

“Love this company. I change to them a year ago after making apple photo books. I've made over 20 books this year with Bob Books, having archived my whole digital collection and made it into photo books. The quality, software and service is fantastic. I love not getting a canned response to queries like you do with a lot of companies these days. Also the software is very flexible and works directly with Apple Photos organiser so you can access photos easily on a Mac. I love the lie flat books they offer as well. I would highly recommend them. I'm into photography and they are by far the best photobook company I've used.”

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Posted 7 years ago

“So pleased with the book, I created it for my husband who has dementia, as a memory aid. I had fun making it, the quality is good and it arrived promptly. Can't wait to make the next..”

Helpful Report

Posted 7 years ago

“I have used Bob Books three times now to create photo books. Each time, both the service and the product have been execellent.”

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Posted 7 years ago

“Once I worked out the app it was . straightforward and great to have such variety of design options. Didn’t work out how to swap pages though. Very easy payment process and delivery was swift and efficient. Will definitely use again!”

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Posted 7 years ago

“Ordered 5 landscape lustre lie flat books on Thursday and received on Wednesday. Very quick service and great quality!”

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Posted 7 years ago

“Really pleased with the result. Accurate colours & prompt service. Great company to deal with.”

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Posted 7 years ago

“The software is easy to use and the delivery was rapid. I now have very nicely printed and bound calendars with good quality photos”

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Posted 7 years ago

“The software is easy to navigate to create the perfect book and the customer service is excellent any problems the customer care team resolve the issues immediately , we’ll done and looking forward to my next project .”

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Posted 7 years ago

“I've used the desktop application before. The current web app has a good feature set and templates. Fairly intuitive to use. Encountered no errors or no lost work.”

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Posted 7 years ago

“This is a great service. The software is easy to use and flexible and the outcomes are professional looking and very satisfying.”

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Posted 7 years ago

“The website is easy to use and there is plenty of choice to suit different individual needs and wishes. The process of putting together a book, or a calendar (the only things I've done so far) is fairly straightforward, and very quickly you get used to what you have to do. Delivery of your item is quite a short time after putting in an order, and the goods you receive are exactly as specified and in excellent condition.”

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Posted 7 years ago

“Love you lot! Keep coming back and will continue to do so. Can't submit this as Tarrin as he's 7 but feel free to use my name, I'm registered with you Deborah Howitt”

Helpful Report

Posted 7 years ago

Bob Books is rated 4.8 based on 8,299 reviews