Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pretty pleased with my book. The front cover looked great and I like the hardback and the paper quality. I've had two other books from you before which I loved and would have got top marks. This time there were a few photos that I felt were not well colour matched and that actually looked slightly blurred/pixelly - I went back and checked and they weren't flagged as problematic on your software. I was still really pleased with my book but I suppose those few pics slightly marred my full excitement in receiving it - which is why it's good rather than very good. Time for publishing and sending it to me was great - really quick. Thanks very much.”

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Posted 10 years ago

“Wanted a 2016 kitchen calendar containing our own photos. Very easy to set up & order. Competitive pricing & good volume discounts. The calendars arrived well packaged & much sooner than we anticipated. High quality & highly recommended.”

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Posted 10 years ago

“Much easier to get started with than any other system. Delighted with results.”

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Posted 10 years ago

“I like the quality of the book and the option to send abroad.”

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Posted 10 years ago

“Far and away the best photo book company I have ever used....and I have used a few. Great service and quality, and intuitive software. First class.”

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Posted 10 years ago

“I have been using Bobs Books for several years now, and have always been very pleased with the service and help I have received. They reply promptly to queries and are always very pleasant and helpful, and the finished results are very professional.”

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Posted 10 years ago

“We have used Bob Books for a number of years, tried all the different papers, our favourite being the lustre lay flat. Some other providers require you to upload your photos and work within pre-set layouts where as with Bob Books we work off-line and have total autonomy with the layouts. They may not be the cheapest around, but with the flexibility of design, the quality of paper & printing, and the quick delivery we think Bob Books is the best.”

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Posted 10 years ago

“Excellent overall. Very easy to create photobooks, and superb quality product at the end. Only thing you need to watch is that your PC monitor colour & contrast are accurate - ideally calibrate them with a hardware calibrator - to match the printed results.”

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Posted 10 years ago

“Bob's Books are one of the most customer focused companies I deal with - starting with the excellent book design software through to producing and delivering the final product, the whole process is simple and intuitive. We no longer make albums from our trips, we just use our pictures to make photobooks and calendars. I thoroughly recommend Bob's Books.”

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Posted 10 years ago

“Despite increasing the brightness in the software the images in the book are always darker than ideal. This is on the standard paper so might be better if using photographic photo. That's the only negatitive as the quality of the book and image detail is excellent as this is responsiveness of the service”

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Posted 10 years ago

“After about 15 minutes, one could find one's way around the software, and thereafter it was all pretty straightforward, particularly if one took the trouble to put all the images in one special Folder before commencing the project. The level of Help available to the user was impressive. The finished delivered product was extremely well produced and of good quality paper, even though I chose the basic hardback edition. It was also very well packed for postage and arrived without the slightest damage.”

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Posted 10 years ago

“Someone recommend Bobs Books to me & I would certainly recommend to others as the quality was really good. Website & book creator software really easy to understand & use. Went for the presentation case as well which finishes off the book really well, nice touch. Very pleased with the end result, would definitely use again”

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Posted 10 years ago

“I have sent back my recent order due to poor quality printing. In the past I have had excellent service.”

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Posted 10 years ago

Hello Jodie, I am sorry for the problems you experienced with this order, due to the low resolution images used. I see you have been advised how to check the warning system for this in our software so hopefully you won't miss this in your next order. Thank you for taking the time to send us your feedback. Kind regards, Bob Books

Posted 10 years ago

“Software was awesome, so flexible! Print quality was average not very high definition.”

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Posted 10 years ago

“Easy to use. The only thing that annoys me is trying place text where I want it .I find I have to alter picture size to put on page. Maybe it's me!”

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Posted 10 years ago

“I like the fact that I can create my own page template that I can use on each of my pages. This gives conformity throughout the whole book. The drag and drop feature for the pictures is very helpful, plus the fact that the red/green spot indicates the quality the image will be when printed. Adding extra pages is possible when creating the book and what is more important it tells you the extra cost.”

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Posted 10 years ago

“Very easy to use and the results are excellent”

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Posted 10 years ago

“The photobook that I created with Bobs Books is fantastic. I am really pleased with how it looks, and it was great fun to make. Once I had used the online design tool, the production was really speedy and I received my book very quickly. It was packaged well, and I am thrilled with the result. I shall be using Bobs Books again, and highly recommend them.”

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Posted 10 years ago

“Shocking customer experience! Chased for two days to get a status response on my order, during which the oblivious customer service team put the phone down on me, only to finally be told that my order would be over a week late. I was even willing to pay overnight shipping costs, however, a complete lack of flexibility or 'customer first' attitude left me frustrated and gift-less at Christmas! AVOID AT ALL COSTS!!!”

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Posted 10 years ago

Dear Paul, We are so sorry for the problems you have experienced with this order. We realise that this has been a frustrating experience and apologise that you were not informed earlier of the delay with your order. We quality check all orders to ensure there is no disappointment when it is received, usually everything is fine and the order gets dispatched without an issue. However during this busy period unforeseen problems can arise, as in your case, this has lead to the delay and it resulted in missing our Christmas deadline on this product. We understand our customer service team has been in touch and you have been offered compensation for the delay and an alternative product which can be delivered before Christmas. Once again I apologise for the inconvenience caused and wish you a Merry Christmas. Please contact out customer service team at askbob@bobbooks.co.uk or on 0844 880 6800 if you need any further assistance. Kind regards, Bob Books

Posted 10 years ago

“Very happy as always. many thanks”

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Posted 10 years ago

Bob Books is rated 4.8 based on 8,312 reviews