Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Great quality. Thanks.”

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Posted 11 years ago

“Very easy to use software, once you get the hang of all the features. Good quality book”

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Posted 11 years ago

“This is the second time I have used bob books & their service has been excellent both times. Our book did not arrive as scheduled, and when I contacted bob books they were most helpful in providing a solution (as it turned out, our postal service was the cause of the delay). The book quality is very high, which is why we continue to use bob books despite living in Australia.”

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Posted 11 years ago

“The software provide is easy to use but what I am mostly impressed about is the quality of the prints and the book binding, specially for it's price. I highly recommend it.”

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Posted 11 years ago

“The software's not quite as precise as I'd like (i.e. allowing you to precisely line up pictures - their 'snap' feature is very limited) but otherwise Bob Books are great. We've printed 2 huge books in their photographic paper for our wedding photos and they look amazing. Truly high quality print and lovely people to speak to if you have any questions. Would highly recommend.”

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Posted 11 years ago

“Excellent service. I have used Bob Books design service, which I have found to be great value for money. It takes away a lot of the hassle of designing your own book and when you want to make changes there is no problem with that at all. It took us 3 revisions before we had it nailed. I bought a lie flat wedding book, which was printed very well, excellent paper and quality. Very happy overall.”

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Posted 11 years ago

“I love Bob Books, and I am designing and producing more and more photobooks. The software is easy to use - flexible, versatile and intuitive. I have even introduced Bob Books to my cousin, and she learnt to use it very quickly and loves it too!”

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Posted 11 years ago

“Created my book using InDesign to PDF. Very straight forward and no worries regarding which pdf preset to use. Quality of the books was very good (although I am no expert in what other companies produce). I produced a Luster hardback book and the lay flat pages are excellent, one small comment however is that I would have liked more saturation in the images. Good books.”

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Posted 11 years ago

“Bob Books really let me down after reading some decent reviews. I tried to use their design service which was extremely slow, the minor amendments took about 4 days and they would make no attempt to speed it up even when I told them it was urgent. They don't seem to actually care whether you get your photobook on time or not. The customer service people are friendly but useless, not one of them passed on a message to the design team. The customer service number is also extremely expensive to call. I'm not normally one to complain but Bob Books seriously let me down, and I'd recommend anyone to use Snapfish or Photobox who are much for reliable.”

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Posted 11 years ago

“They lost 20 images I had submitted for a calendar. Even though they had my email address on their records no one informed us that electronic transmission had failed. Net result: posting deadlines for Christmass missed. Note - even though each image takes up to 30 seconds to load, nothing gets stored at their end until you press the Submit button on compilation completion. The guy I spoke to blamed my slow internet speed for the break and plucked a 10% figure out the air as to how often this happens! Fortunately they assured me that they would not be taking payment.”

Helpful Report

Posted 11 years ago

Dear Gilbert, We are so sorry that your first attempt to order was unsuccessful. As the order was not completely processed, we didn't have any record of it on our system. We always send an order confirmation email and show an order confirmation screen with the order details and order number for every successfully processed order. If you do not see the order confirmation screen or receive an order confirmation email, please do contact us to check if the order has come through. Your images are still saved in your account and we are happy to help you to put through your order. Very sorry for the technical problems that you had with the first attempt. Unfortunately, transferring of photographs does require a fairly strong internet connection, so if you do have an unstable connection, this can disrupt the order transmission. We look forward to working with you to get your calendar order successfully placed. Kind regards, Dee-Anna

Posted 11 years ago

“What can I say? We recently lost out beloved Toby, the family dog, at the age of just 4 years old to Canine Lymphoma. We were all devastated that he'd died so young. I wanted to give my Mum and Dad something to remember him by, as he never left their side, and was my Mum's "baby". I used BobBooks program to design a book, used the premium glossy paper, and added extra pages and selected the lay flat option. The book has just arrived, and it is absolutely fantastic. It's been created exactly as it appeared on screen. No random chopping, nothing missed off. If I had to sum the quality of the book up in one word, it would be "exquisite". If you want to make a book of memories, no matter what they are, then I cannot recommend BobBooks high enough. You will not be disappointed with the quality or service. Thank you BobBooks for allowing us to create a book of memories that will live with us all for many, many years to come.”

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Posted 11 years ago

“A very easy to use tool. People are always amazed by the end result. So much better than showing people your photographs on a computer or tablet and beats an old fashioned photo album hands down. I've tried other products but this one is so much easier to use and produces a book that is just like I envisage it! I usually use a classic hard back but did try a Lustre finish this time but I'm not sure it is worth the price differential over a standard book. Having said that the quality remains first class.”

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Posted 12 years ago

“Quick delivery on photobook (7 days including a bank holiday weekend) very pleased with the quality. Downloadable free software is a doddle to use (WindowsPC) and has features to help you avoid scaling pictures to a size exceeding their pixel quality. A little more expensive than some online services, but not much, and well worth the extra. Will use again. Recommended”

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Posted 12 years ago

“Very pleased with my photos book. I have used other cheaper companies but prefer the quality of Bob Books”

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Posted 12 years ago

“My experience with bob books was very good, I published one small booklet using the designer software. The only improvement that I could think of would be: If I could convert the file into a pdf or convert it to an e-book, that would be fantastic. Thanks for considering the idea. With kind regards, Franziska”

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Posted 12 years ago

“Quality binding. High grade paper. Reasonably fast turnover. Highly recommended.”

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Posted 12 years ago

“Love Bob Books! Great service amazing photo book, could not be happier. Thanks. X”

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Posted 12 years ago

“I am not a technical expert so am very pleased with the ease I am able to 'do' a photographic book using Bob Books. I have used Bob Books for several years and I am always pleased with the finished product. I have recommended the 'company' to several friends.”

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Posted 12 years ago

“I have never used an app to produce a book before and I found that by devoting time on a rainy day I achieved a result which did what I wanted,namely record a lovely holiday, and impress my family! Then your service in printing the book was quick and efficient.”

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Posted 12 years ago

“Great app, good service and delivery. So pleased with my book.”

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Posted 12 years ago

Bob Books is rated 4.8 based on 8,312 reviews