Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not good value for money. Time to go back to ordering prints and pasting them in albums.”

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Posted 10 years ago

Hello Alexandra, Thank you for taking the time to send us your feedback. I am so sorry you were not satisfied with your Bob Books experience. Could you please provide more details as to why you were not satisfied. Your feedback is invaluable in helping us improve our service. Please let me know anyway I could help. I look forward to hearing from you. Kind regards, Bob Books

Posted 10 years ago

“I printed two books with Bob Books. The print quality is very high and the tool is intuitive to use. The delivery time is not short, however, which should have been a warning sign. I then used them to print an expensive wall hanging. Two months later it still has not arrived. They keep saying they are chasing it, but lets be honest if it hasn't arrived by now it won't arrive. They keep saying they are chasing the delivery company and have offered a 40% refund but I am very unlikely to use them again. My advice is to only print relatively low-priced and small items if you plan to use them. This is a shame because the print quality is very high.”

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Posted 10 years ago

Hi Ben, Thank you for taking the time to send us your feedback. I am so sorry for the delay in receiving your product. I understand that this is due to your order being held at customs. Our customer care team has been in contact with you and provided the track information, and I know they will keep following up with you in regards to this. I am so sorry for any inconvenience caused. Kind regards, Bob Books

Posted 10 years ago

“Easy to use but still able put your own footprint on the photo book. Very intuitive to use.”

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Posted 10 years ago

“I'm disappointed that you can not iclude text.”

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Posted 10 years ago

Hello Hugh, With our App you are not currently able to include text in the content pages. As the App and the books you make are saved on your device, this is not something we can offer at the moment but is something we will continue to look into. However I can recommend you try our Online book Creator as it does allow you to include text and gives more design versatility. I apologise for any disappointment caused. Kind regards, Bob Books

Posted 10 years ago

“The photo book was of high quality. I ordered a personal copy and was told it could take unto 2 weeks but was delighted when I received the book within 10 days. An excellent service.”

Helpful Report

Posted 10 years ago

“I am currently very busy so I have replicated an earlier review that I have already sent in response to a Bob Books questionnaire. I have listed the questions that I was asked with my replies below. I remain a satisfied customer! This review was originally written prior to the introduction of the latest version of the Bob Books Bob Designer Version 6.0 software. • What type of books you create, and what they are for? I have published books about (mainly) wildlife subjects and some on a variety of transport-based subjects – you can see them at: http://www.bobbooks.co.uk/bookshop/author/45089/55012 . These are mainly for personal use and as gifts as they are probably too expensive to encourage buyers when the prices are compared with those of books available on-line or in bookshops but they are of course intended to be freely available for anyone to buy a copy should they want to do so. Everyone who has seen them thinks that they are lovely but they are deterred from buying them because of the high prices and I believe that to date only one copy of one of my books has been purchased by somebody else. I accept that the production costs mean that one-off publish-on-demand books will inevitably be expensive to print and I also recognise that all of the aspects of producing, storing, shipping, distributing and remaindering a print-run are neatly and sensibly side-stepped by printing on demand. Having said this I am well aware that the types of books that I have published would be unlikely to appeal to mainstream publishers. They would be seen as a potentially expensive economic risk in these apparently cash-strapped times. My emphasis has been on producing high-quality (mainly hard cover) photographic books and making good use of your excellent publishing software and printing facilities. I am therefore very grateful to Bob Books for allowing me the opportunity to publish these books with complete editorial freedom and using very user-friendly software, to update them whenever I have new photographic material available and to be very satisfied with the hard copies when I receive them. Quite apart from anything else I thoroughly enjoy the process of producing these books and I always have several ongoing projects in draft form! • If you have had any problems you would like to discuss? It would be useful to be able to edit books post-publication as even the most careful proof-reading is rarely 100% successful and I nearly always find that minor corrections are required! • Are there any new products or services you would like us to offer? I have noticed that some of your competitors, for example Blurb, are now using Amazon to distribute publications and I would very much like to see Bob Books following suit as there may be prospective buyers out there. I have put some of my short films on YouTube and since 2013 they have been viewed in more than 180 countries on almost 100,000 occasions so there are interested parties out there for the type of subject matter that I produce. I believe that some of my books may also appeal to specialist collectors, in particular the large photographic quality series that I have been publishing recently illustrating single bird species. • Do you use our Bookshop and are there any new features you would like to see in this? I do use the Bookshop but only to buy additional copies of my own books as presents, I’m afraid. • Which method you use to create your photobooks – Bob Designer software, PDF to book, Lightroom? Bob Designer software – it is intuitive and very simple to use. I clean dust-marks using Photoshop Elements. • Are you aware if our rewards scheme and referral program and have you used it Yes I am and I do sometimes take advantage of this system once I have accumulated a lot of points.”

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Posted 10 years ago

“Bobs books are the only company I would use. Very superior quality to photo box etc”

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Posted 10 years ago

“The perfect way to remember your holiday, beautifully produced and so easy to make with the Bob Designer. This is the second book we have made and I'm sure it won't be the last!”

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Posted 10 years ago

“Fabulous!”

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Posted 10 years ago

“Enjoyable way to create a personalised wedding gift of times shared. Multiple layouts and increased pages made sizing book easier, and the whole process was streamlined and easy to follow. Used before and will use again”

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Posted 10 years ago

“1 -printing quality excellent. 2 - lay flat photo books - very useful for portfolio etc. 3 - time taken to print/deliver could be a little faster - by 2 to 3 days. 4 - very unfortunate that you don't have a direct link to selling on amazon (like blurb) - i am sure this would increase your client base as you would win on almost all other features. many thanks.”

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Posted 10 years ago

“As usual I am thoroughly satisfied with my photo book. The quality of the lay flat book is brilliant and the time from placing my order to receive it is very quick. The packaging keeps it in pristine condition. My only suggestion would be to offer the ability to pdf the finished book so I can save and share a high quality digital copy of it .”

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Posted 10 years ago

“After spending a bit of time researching the photobook provider that would suit me best I chose Bobs Books. It was easy to use and delivery was quick. I am really happy with the end product and now plan to create more books to have hard copies of all my digital albums.”

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Posted 10 years ago

“I have now done 7 books, and I am extremely pleased with the finished products. I had a couple of queries regarding different things and when I phoned, the staff were very helpful. One of the things that could be improved is the explanation of the different paper that is used, it is slightly unclear what paper and what book is lay-flat.”

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Posted 10 years ago

“Great quality end product. Software is a little bit tricky at first but easy once learnt.”

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Posted 10 years ago

“As always my books arrived quickly. The quality is excellent, even the photos taken on my iPhone looked good. Will definitely keep using and recommending Bob books”

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Posted 10 years ago

“I have always been very pleased with the excellent quality of the books from Bobbooks and the speed of their service.”

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Posted 10 years ago

“The prints of books and calendars are outstanding! Really worth their money. I show the books to my friends and they are impressed. The calendars we send to our best clients and they just love them, even come and ask if they could get one again next year! :-)”

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Posted 10 years ago

“The Bob Designer software is very easy and intuitive to use. The quality of the printing and binding is excellent and the 'turnaround time' from submission to receipt of the printed books is amazingly short.”

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Posted 10 years ago

“A bob book is a permanent account of an event and a good addition to the coffee table.”

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Posted 10 years ago

Bob Books is rated 4.8 based on 8,312 reviews