I printed two books with Bob Books. The print quality is very high and the tool is intuitive to use. The delivery time is not short, however, which should have been a warning sign. I then used them to print an expensive wall hanging. Two months later it still has not arrived. They keep saying they are chasing it, but lets be honest if it hasn't arrived by now it won't arrive. They keep saying they are chasing the delivery company and have offered a 40% refund but I am very unlikely to use them again. My advice is to only print relatively low-priced and small items if you plan to use them. This is a shame because the print quality is very high.