Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,312 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,312 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

Write Your review

Tell us how Bob Books made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although it took a long time to make, I was really happy with the results of my Bob Book.”

Helpful Report

Posted 11 years ago

“It was my first time using the computer to make an album of holiday photographs and I found it exciting using various shapes,j sizes, backdrops etc.”

Helpful Report

Posted 11 years ago

“The software Bob Books provide is excellent. I had no problems to set it up and start creating my album in about 5 minutes. The software is very intuitive and easy to use. The quality of the print is excellent .... I mean really, really good. The colour reproduction was very good; I selected the matte paper type which is a bit on the pricey side, but it worths every penny.”

Helpful Report

Posted 11 years ago

“I came across Bob Books about 18 months ago. So far I have done 1 book (5 copies of it) and it's my best book yet. It looks like a book you would purchase from a book store. I was amazed at the quality. I am in New Zealand and received my books an incredible 10 days after my order. I could not have asked for a better service. I keep a photo book running all year with all the events we do through out the year. Then come 1st January I make my final changes and off I send. From now on it will definitely be Bob Books!!! Great app and service Bob Books. Keep up the good work. You'll be on my book shelf for many years to come :-)”

Helpful Report

Posted 11 years ago

“Easy to use service with lots of customisation options. Ordering process easy too with fast turnaround of getting books printed and dispatched. Overall very happy with service.”

Helpful Report

Posted 11 years ago

“Very easy to use and plenty of choices to make it your own. The books were delivered very quickly and look awesome. I will use it again!”

Helpful Report

Posted 11 years ago

“The service I have had from Bob books over the years has been top class and that continued with my latest order. The 3 books arrived very very quickly, were well protected and as usual look great.”

Helpful Report

Posted 11 years ago

“Great quality books, quick delivery and with the ability to easily create your own, let the software do all the work for you...or a combination of the two. Have made many bob books and have used this service (rather than the many others that have sprung up more recently) for many years. Always excellent quality, superb customer service (not that I've needed it much!) and several people have already got products from bob books after seeing how good the things I have bought are. Thanks! :)”

Helpful Report

Posted 11 years ago

“easy to use, lots of flexibility, excellent end result, delighted”

Helpful Report

Posted 11 years ago

“Had a wedding album printed on lustre photographic paper, large square album and layflat. It was done beautifully and delivery was quick. Well wrapped and the photos were true to colour. The bride had tears of joy when she saw it which is the response every photographer wants! Have since been told by bride that the album has received lots of praise from other family members. Would definitely use Bob Books again.”

Helpful Report

Posted 11 years ago

“My main gripe is that I had a problem with the order which the helpdesk was unable to resolve and passed on to management. I followed this up with a second call a few days later and I was promised a response which never came. By that time I had already done all the design work so not wanting to waste all the time I had already invested, I went ahead with the order. The frustrating thing is that the problem I had would have been easily rectified if someone had responded as promised. It really was a small thing,. Overall for a company that seems professionally set-up it is disappointing that when it comes to customer care it seems they are not quite as switched on.”

Helpful Report

Posted 11 years ago

Hello Roger, I am so sorry that you had a frustrating experience with our Customer care team. We have looked into your case and it seems that as the query went through different departments, although it was resolved quickly there was a delay in getting back to you. I am sorry that this happened. Kind regards, Bob Books

Posted 11 years ago

“The programme is easy to use, can be used off line and saved, so can take as long as you want to prepare a photobook. The colours are true to the picture and the quality of the books are excellent, being produced and sent very promptly. I have never used any other company, and never will”

Helpful Report

Posted 11 years ago

“Easy to use even for a first timer, very pleased with the image quality and finished photobook. Excellent service, very well packaged and quick delivery. So impressed that I ordered a second copy. Well done Bob Books, I would not have any hesitation in recommending to friends.”

Helpful Report

Posted 11 years ago

“I've used Bob Books twice now to produce photo books of memorable occasions. The editor is very easy to use and the quality of the finished product is excellent”

Helpful Report

Posted 11 years ago

“The books are amazing quality. The programme is very simple to use and printing and delivery is very quick. I would love to see a presentation box offered for the large square hardback book.”

Helpful Report

Posted 11 years ago

“Whole experience very easy. Very pleased with results. Book printed and delivered in very quick time..Excellent service”

Helpful Report

Posted 11 years ago

“The book is Perfect except i don't all understand between the 2 options of "Gloss" and i didn't choose the one i need so i'm disappointed... Some pictures are cut because of this mistake cause i can't open the middle of pages:(”

Helpful Report

Posted 11 years ago

“Bob Books have designed and produced 5 beautiful photo books for us. The design team liaise frequently during the process to create the perfect layout. They only print when we are completely happy with everything, including the labels, cover pictures and titles. The books are then printed onto high quality paper; resulting in superb reminders of wonderful holidays and experiences. We are so pleased with the outcome that we will soon be placing our next order with Bob books.”

Helpful Report

Posted 11 years ago

“Very thorough and intuitive software, but lack of Windows XP capability will exclude many potential customers.”

Helpful Report

Posted 11 years ago

“A good product, amazingly fast service and helpful customer service. Thank you!”

Helpful Report

Posted 11 years ago

Bob Books is rated 4.8 based on 8,312 reviews