Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,311 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colours not representative of photos. Returned to Bob Books, having heard nothing for 10 days had to call to determine status, only to be advised that no action had yet been taken. Photos will be sent to lab to see if reprinting produces different results, this is expected to happen sometime next week, more than 2 weeks after I returned the book. Not really impressed though Bob Books has time enough to redeem the situation.”

Helpful Report

Posted 7 years ago

Dear Danny, Thank you for taking the time to write a review, I am sorry that you had a poor experience with Bob Books. I have checked with our head of customer care and there was a lot of detail in the note that accompanied your book. They have confirmed that your book, and the problems mentioned, is currently under investigation. Unfortunately, at this point, we cannot confirm that a reprint will solve the colour representation but we will be in touch as soon as possible. Kind Regards, Bob Books

Posted 7 years ago

“I've been using Bob Books for many years now, mostly to create a beautiful photographic record of my travels. I like the ease with which you can create custom layouts and include text - it is so much more flexible than other systems I have come across. Bob Books solves the problem of what to do with all of those digital photos sitting on your phone or computer.”

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Posted 7 years ago

“Easy to set up and very fast delivery”

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Posted 7 years ago

“Fantastic quality book - really pleased! Had quite a long wait as the first book was lost in transit so had to be reprinted.”

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Posted 7 years ago

“Found the software very easy use and book completed successfully. However something went wrong in shipping and customer services, who were extremely helpful, reordered for me and this order came within a week. So disappointing having to chase and original order lost. Hence 4 stars and not 5.”

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Posted 7 years ago

“Excellent reproduction of colour that was identical to what was displayed on my computer. Also the turn around time from uploading, placing the order and receiving my photo book was very quick. Thank you.”

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Posted 7 years ago

“Easy to create a lovely keepsake album for our home prints. The quality is really good and it arrived pretty quickly too!”

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Posted 7 years ago

“Great quality and delivery was on time. I like the feature of being able to publish the album with a private link for friends and family. It meant that my Mum can see lots of photos of her grandson!”

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Posted 7 years ago

“This was my second photo book and again I am delighted with the results. The entire process is very easy and user friendly. I am overall very pleased with the quality of my books. There is only one criticism I have:- I would like the option to remove the bar codes even if it incurred a small charge. I note that this is available for professional photographers so is clearly possible. It is also an option available with other photo book companies I have looked at.”

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Posted 7 years ago

“Software is easy to use, I design each book from scratch and am able to do so easily with the layouts provided. The software can be used offline which is very practical.”

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Posted 7 years ago

“We like Bob Books. You download the software, put your book together and not until the end do you upload it to the Internet. Then you can go away while it uploads. Other similar photo books seem to be an online system where you have to upload each photo one at a time which takes time to do and can be a waste if you decide the change a photo. The final product arrives very promptly and the quality is superb.”

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Posted 7 years ago

“Wouldn’t recommend. Took over three weeks to arrive and wasn’t blown away with the quality of the images. Very disappointing from start to finish.”

Helpful Report

Posted 7 years ago

Dear Darrell, I’m very sorry that you had a disappointing experience with Bob Books. I can see that you ordered a large book and unfortunately our turnaround times for this size will be 10-12 working days. I have checked and our customer care team believe that you received your book on the 13th working day. Unfortunately, when your book was packaged, it failed quality control and therefore had to be reprinted, hence the delay. If you are unhappy with the quality of your book, please do not hesitate to get in touch with our customer care team at askbob@bobbooks.co.uk or call us on 0203 011 1644. Kind Regards, Bob Books

Posted 7 years ago

“Over the years I have tried several different photobook producers, I chose to use Bob Books because of the user friendly off-line application. There are many options available for the size, paper and layout of the book and I particularly like the lay-flat version. A really good experience all round”

Helpful Report

Posted 7 years ago

“Very good quality. Fast shipping. Quick and responsive communication. Highly reccomended.”

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Posted 7 years ago

“Very easy to use and end result was very impressive. I’ll definitely use Bob Books again.”

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Posted 7 years ago

“I have made a number of bob books. It appears that the software has recently been updated and is much more user friendly. The book is professionally produced and very quick to be published.”

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Posted 7 years ago

“Stunning quality and looks better than we could have hoped for! Will definitely use again.”

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Posted 7 years ago

“I have used Bob Books for a number of photo book projects and have always been very happy with the results. I had an issue with my latest project (my software was out of date!) Customer services were brilliant and helped me solve this. Great service all round for quality end product. Thanks”

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Posted 7 years ago

“Yet again my book was excellent in all departments, excellent binding, excellent print quality and colour rendition. The order was dealt with quickly and the book arrived safely and in excellent condition.”

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Posted 7 years ago

“Excellent book - the quality, speed and cost were unbelievable. Absolutely delighted and would highly recommend!”

Helpful Report

Posted 7 years ago

Bob Books is rated 4.8 based on 8,311 reviews