Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,298 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,298 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

Write Your review

Tell us how Bob Books made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have fairly basic computer skills, however i found this program really good to use. The on-line help facility is excellent if you do have problems. I’m delighted with my finished Bob Books album and can’t wait to create more!”

Helpful Report

Posted 6 years ago

“High quality product with a good choice of tyes of book or calendar; wide range of papers and finishes. Software is easy to use. I'm very pleased with the final product. Not the cheapest, but you get what you pay for.”

Helpful Report

Posted 6 years ago

“Good product and quality printed book. Prompt production and delivery. The design process is well designed and pretty easy to use. The help centre is outstanding and were even open at weekends! Very useful. I always battle to import and orientate my photos without the programme cropping excessively, and Bob Books are no exception in this respect. Shame, or I would have given them 5 stars. I hate losing part of my photograph but I'm not a professional designer so can't find a way around it.”

Helpful Report

Posted 6 years ago

“I was so pleased with my purchases. I made a number of calendars for family and it was so easy to do and the results were great: fine reproduction, good quality paper and they arrived really quickly. Excellent! I would highly recommend.”

Helpful Report

Posted 6 years ago

“Can't fault the speed of service. Uploaded Monday afternoon had the book in my hand on Wednesday”

Helpful Report

Posted 6 years ago

“Bobs books are the best so easy to collate your own design and the chat team are great if you have any problems they always come up with the answer. Have used Bobs books on many occasions and will continue too”

Helpful Report

Posted 6 years ago

“When you're paying with a giftcard you don't get any of the discounts that everyone else gets! The manner in which you pay absolutely should not affect the price!! I'm sure that's illegal! However, the quality of the product was good. Overpriced, but good.”

Helpful Report

Posted 6 years ago

Dear Melanie, Thank you for taking the time to write a review, I’m sorry that you were not please with our gift vouchers. It is stated in all of our Terms and Conditions that voucher codes cannot be used in conjunction with any offer or discount that we offer. As this condition is listed in our T&Cs at the time of the purchase of the gift voucher, we are within the lines of the Office Trading Rights and therefore it is not illegal to state that the discounts are not compatible. Of course, we always try to provide the best customer care that we can to our customers so please do get in touch with us at info@bobbooks.co.uk if you would like to discuss this further. Kind Regards, Bob Books

Posted 6 years ago

“Excellent service , great looking book , lots of options on size etc . the software the enables you to create your own book is so easy to use . This is the 4th book I have created , I never had a problem. For holiday memory’s for special family occasions these books look great”

Helpful Report

Posted 6 years ago

“Often use bob books over the years and never disappoints”

Helpful Report

Posted 6 years ago

“Easy to use software, great choice of book format options and beautifully printed !!...”

Helpful Report

Posted 6 years ago

“The book was expensive but is very good quality and I am extremely happy with the result. The iPhone app is superb to use. Not too many options and extremely user-friendly. I felt the charge for postage was excessive and UPS is not the easiest courier to deal with when arranging the delivery if you miss it at the first attempt. Overall very pleased with the Bob Books experience.”

Helpful Report

Posted 6 years ago

“Have now created three photo books using Bob Books and have been impressed every time. The software is easy to use and very flexible; the service is very good, and the final product is excellent quality. I have used other companies in the past but Bob Books is the best I have come across so far.”

Helpful Report

Posted 6 years ago

“After the first book the rest were easy, like anything the more you use it the easier it becomes and when the books arrives they look fantastic!”

Helpful Report

Posted 6 years ago

“I have used Bob Books previously and find the quality Excellent!”

Helpful Report

Posted 6 years ago

“I find Bob Books very easy to use and so I have been using the company for many years. The printing and binding for the books and calendars is invariably of high quality. The products arrive in very good time. I have often recommended Bob Books to my friends.”

Helpful Report

Posted 6 years ago

“Easy to use software with a comprehensive range of options. Good quality products at competitive prices.”

Helpful Report

Posted 6 years ago

“The request to write a review in return for a 20% discount off 'my next order' didn't disclose that the discount had to be used before end of Jan 2020 until AFTER I had written the review. There was an ? to say T&Cs applied, but it didn't stipulate that (very important) one. Very sharp, but very shoddy Bob.”

Helpful Report

Posted 6 years ago

Dear Alan, I am very sorry that you were unhappy with there Terms of the discount associated with our reviews. All of our offers and discounts will have an expiration date as we simply cannot have them be valid for an undetermined period of time. While it certainly was not our intention to be “shoddy”, we do feel that we were within the correct regulations and hope that you use this discount for your next order. If you would like to use a discount for your next Bob Books order and this one has expired, please do email us and we will see what we can do. Kind Regards, Bob Books

Posted 6 years ago

“I’ve used Bobs Books twice now to make up albums after we’ve been travelling. They are an easy to use, provide a quick service and the print quality of the photos is excellent.”

Helpful Report

Posted 6 years ago

“I have used Bobs books for books, posters and picture boards over a number of years, the products are always of great quality and good value. The software is easy to use and delivery is always prompt.”

Helpful Report

Posted 6 years ago

“Easy to make book with software, quick to upload and happy with paper and print quality, would recommend.”

Helpful Report

Posted 6 years ago

Bob Books is rated 4.8 based on 8,298 reviews