Bob Books Reviews

Name: Bob Books
Address: 241A Portobello Road, London, City of London
Rating: 4.81

4.8 Rating 8,303 Reviews

98 %

of reviewers recommend Bob Books

Company Reviews

Metrics

Info

4.8

Based on 8,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Bob Books:

Turn your photos into top quality books.

Visit Website

Phone:

0203 011 1644

Email:

info@bobbooks.co.uk

Location:

241A Portobello Road,
London
City of London
W11 1LT

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Bob Books 5 star review on 13th May 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently produced two styles of Calendars as gifts for family, friends and business colleagues. One captured Wildlife photographed in Kenya; the other Air2Air photography taken in Greece. The quality was excellent and closely reflected the images we had taken in the field. We decided to maximise the space for our photos so the only minor disappointment was the lack of choice for a small grid style month to view at the bottom of the page. The linear style we chose was adequate since we wanted our images to do the talking, which they did.”

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Posted 6 years ago

“Hi Bob, I like the quality of your books and also your offline software for creating those books. I want to stick with your beand as the pictures are very alike to those I see on monitor (just bit darker). Only real problem is, that you are using some terrible delivery company, who I cannot track parcel and in 50% of time it is either returned back or lost. I wish to have some option to pay even bit more for some reliable one like DPD, DHL or PPL. Like the last one, I still havent received it.”

Helpful Report

Posted 6 years ago

Hello there, Thank you for taking the time to write a review. I’m very sorry to hear that you still have not received your book. I have checked with our team and they have advised that the book was being sent to Europe so our turnaround times are generally a few extra days compared to UK delivery. Please do get in touch with us urgently at askbob@bobbooks.co.uk so we can look into this for you and advise on the best course of action. Kind Regards, Bob Books

Posted 6 years ago

“I have used Bob's books for the past 7 or 8 years after being recommended by a fellow traveller. The program is easy to navigate, the books are the best quality I have seen. They are totally reliable and respond quickly to any queries and even send my books from UK to Australia! I would not use another company and have about 15 books by them.”

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Posted 6 years ago

“Excellent Service and very high quality product”

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Posted 6 years ago

“Overall I found the product to be of a good standard. However its cost point was I believe little high compared to many of its competitors. Personally I felt the number of of templates to be unnecessarily complicated and I would have liked less choice because too many clutter the mind. That said those who like extensive creative options might see the extensive range a benefit. I liked the range of paper options and the quality of the paper and finish. The delivery schedule was reasonable, effective and reliable.”

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Posted 6 years ago

“I love that Bob Books provides me with an option where I can design a photo book without using a template if I don’t want to use the ones they provide. It offers me greater creative ownership of my photo books and I prefer my books because of that. They arrive quickly and are always well protected with the packaging used.”

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Posted 6 years ago

“Finished photo book is fantastic and were were really pleased. The quality and clarity of the printing is amazing. Customer support were very helpful when I had a technical problem placing my order and all resolved quickly and easily. Highly recommend and would definitely use them again”

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Posted 6 years ago

“Best quality worldwide. I live in the US now but still order from bob books . It is worth the wait and the price!!”

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Posted 6 years ago

“Excellent service, the photo book is of top quality. Would not use any other company.”

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Posted 6 years ago

“Just not great for using on a mac. Then book was delivered with a great big bobs book sticker on the front - which is pretty useless when the person who it was an Xmas gift for, sees it. Won’t be using again”

Helpful Report

Posted 6 years ago

Hello Customer, We are sorry to hear about your experience with our services on your mac and also with our Bob Books branding for our orders. We do put our branded stickers on all of our packages so that customers recognise their orders. If you would like to contact us about these issues please do get in touch with us on askbob@bobbooks.co.uk Kind Regards, Bob Books

Posted 6 years ago

“I was really pleased with my photo books - I had 3 the same one for me and one each for my children.”

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Posted 6 years ago

“Very impressed by the quality of Bob-s Books. The colour rendereing is far better than that of Snapfish- a company that up until now I had used exclusively for my printing. I will continue to use Bob's Books in the future.”

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Posted 6 years ago

“have always loved Bob's books and the quality of the product. make a book every year. only problem this time was a few glitches with software”

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Posted 6 years ago

“Easy to download the software, which is functional, efficient and has an excellent range of layout options.My high quality calendar was delivered within 4 days of confirming the order. Brilliant”

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Posted 6 years ago

“Great product!”

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Posted 6 years ago

“Fantastic service as always”

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Posted 6 years ago

“This was my 20th book with Bob Books and the quality still improves. Very pleased with the latest book.”

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Posted 6 years ago

“Such an easy to use website and somehow, Bob Books make it fun. Well done.”

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Posted 6 years ago

“I was very happy with the prompt and efficient service The customer service was also wonderful and patient”

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Posted 6 years ago

“This is the third year I’ve used Bobs Books and the experience has been never less than brilliant. Easy to download the software and then easy to upload your photos. The real fun is designing your own pages, choosing texts, layouts and backgrounds from which there is a huge variety. If designing the pages sounds like too much effort then Bob provides a ready customised design and all you have to do is choose your pictures. Everything works really well and is easy to navigate. I may try the calendar next year. Fantastic fun and very fast service for the printed book. Can’t recommend enough.”

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Posted 6 years ago

Bob Books is rated 4.8 based on 8,303 reviews