Blossoming Gifts Reviews

Name: Blossoming Gifts
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 3,776 Reviews

91 %

of reviewers recommend Blossoming Gifts

4.6

Based on 3,776 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Blossoming Gifts Review The joy of receiving a Blossoming Gift!

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Email:

support@blossominggifts.com

Location:

Ecomnova Limited, Floor 3, 6-8 Bonhill Street
London
EC2A 4BX

Blossoming Gifts 5 star review on 15th March 2024

Anonymous

Anonymous // 01/01/2019

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English

“The amount you pay to the flowers you get is appalling also do not last more than a few days not happy”

Helpful Report

Posted 8 years ago

“Ordered flowers to be delivered on a certain day, they weren't and I had to chase up why! Flowers were eventually delivered over a week late! They did apologise and added chocolates but still a pain that they were so late and they couldn't even inform me of that! Would they of even delivered if I hadn't of chased them up! Unfortunately, I will choose to go someone more reliable in future!”

Helpful Report

Posted 8 years ago

“I ordered 2 bouquets to be delivered on Christmas eve to seperate addresses. Both were delivered to the same address. I know I put the 2 seperate addresses on the order form because I had to google the address for my daughter's workplace and I double checked at the end that the addresses were there. I did not check the confirmation email until the night before delivery and it was at this point that I realised the addresses had become the same after the order had been completed. I emailed customer services twice and they said that they had been unable to duplicate this fault and no one else had reported the same error. Therefore obviously I must have been lying and imagined the whole thing. I didn't imagine having to pay for a second bouquet on the night of the 23rd of December to be delivered to the right address the following morning by interflora. Pretty flowers but extremely poor customer service!!”

Helpful Report

Posted 8 years ago

Dear Demelza We are very sorry that both bouquets went to the same address and we understand that this was for a special occasion and we are deeply sorry that this spoiled that. We will investigate further based on the comments made by the customer service team and be in touch. Thanks Blossoming Gifts

Posted 8 years ago

“The delivery time slot was spot on, but the flowers were a lot smaller than they looked in the picture and were struggling to have any life in them. I was rather disappointed and would have preferred to go to a local supermarket and got a huge fresh bunch for the same price.”

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Posted 8 years ago

“ordered one rudolf which was great and one blitzen which was poor, roses broken and also browning, also duplicates were ordered due to living social website not giving the half price offer, which meant i reordered and ended up paying for 4 lots of flowers 2 at original price and 2 at half price, i was told the full price would be refunded but so far i have heard nothing so overall i have overpaid by 60.00 so much for a bargin!”

Helpful Report

Posted 8 years ago

“Poor quality. Glad I got them on an offer, very disappointed .”

Helpful Report

Posted 8 years ago

“Took longer to arrive than stated. No response to email that was sent. Lily's were different than described on web photo”

Helpful Report

Posted 8 years ago

Dear Sharon, I'm sorry that the flowers took longer than you had wished for, we always value your feedback and will look at our delivery services in future. A member of the customer service team will be touch in relation to the the differences you have experienced in the Lilies you received compared to the description/web photo. Thanks Blossoming Gifts

Posted 8 years ago

“Sadly the flowers that arrived for a special birthday were very poor, compared to those I have had sent from other companies. There were not many flowers and they mostly died within 48 hours. I would not have contacted about this due to time constraints, but since you emailed for an opinion I have let you know.”

Helpful Report

Posted 8 years ago

“Flowers looked very sorry for themselves on arrival and sparse, didn't last long, disappointing.”

Helpful Report

Posted 8 years ago

Dear Yvonne, Blossoming Gifts offer a 7 Day Guarantee for flowers freshness, if you can please take a photo of the flowers and send it to support@blossominggifts.com we’ll be happy to review anything that isn’t up to our standard. Thanks Blossoming Gifts

Posted 8 years ago

“I paid extra to have the flowers deliveried on my great nans birthday as a nice suprise but they didn't arrive until the next day. Not pleased at all.”

Helpful Report

Posted 8 years ago

Dear Leah We are extremely sorry that your gift didn't arrive on time, it's not the normal level of service we would expect our customers to receive. Thanks Blossoming Gifts

Posted 8 years ago

“Was good but I ordered a happy birthday balloon which I paid for and was never delivered with the flowers.”

Helpful Report

Posted 8 years ago

Dear Charlotte, Please accept our apology for not delivering all the items you ordered. Feel free to contact our customer service team if you wish to discuss this further. Thanks Blossoming Gifts

Posted 8 years ago

“Timliness of the flowers was perfect however the free gift, which was in part why I chose that particular bouquet, was not delivered and I was not informed so I only found out when my friend told me. Not pleased at all.”

Helpful Report

Posted 8 years ago

Dear Helen We are pleased that we delivered to your expectations. The gift of free chocolates is subject to availability. Unfortunately on this occasion we were unable to fulfill the free chocolates for which we do apologise. Thank you Blossoming Gifts

Posted 8 years ago

“I bought these flowers for my mothers birthday -unfortunately the roses died before the lillies opened!”

Helpful Report

Posted 8 years ago

Dear Hannah We would like to apologies for the inconvenience we may have caused. With our 7 Days Freshness Guarantee we would expect the Roses to still be in bloom when the Lilies open. If in any future orders you have any similar issues please feel free to take a photo of them and forward them to us at support@blossominggifts.com and we’ll be more than happy to assist you. Thanks Blossoming Gifts

Posted 8 years ago

“Daisies were dead. Sent a request for refund, heard nothing back. Avoid using them.”

Helpful Report

Posted 8 years ago

Dear Ben, I’m very sorry that your flowers were not of the standard you expected. We have a 7 Day Flower Freshness Guarantee. I can see that you have had communication with a customer service team and the issue has been fully resolved Thanks Blossoming Gifts

Posted 8 years ago

“The delivery of the flowers were very quick which I was pleased with, however I gave a poor rating because the daisies that were in the bunch of flowers I ordered were looking nearly dead.”

Helpful Report

Posted 8 years ago

Dear Jeska, I’m very sorry that your flowers were not of the standard you expected. We have a 7 Day Flower Freshness Guarantee. If you have any issues with freshness in future, feel free to send a photo to our customer service team on support@blossominggifts.com Thanks Blossoming Gifts

Posted 8 years ago

“Ordered flowers, chocolates and a teddy for a couple who just had a baby boy. All pretty good and easy until the point that the recipient of the flowers thanked us for the flowers and the chocolates - the teddy never reached them :( That was really disappointing as I took special care to include a teddy to give them something a little bit extra. Got a refund no problem but still very disappointed that the order was not read and executed properly - it's not as if I was ordering lots and lots of items, just 3!”

Helpful Report

Posted 8 years ago

Dear Ksenia We are sorry that the order was not completed to our expected standard, any order of any size should be treated with the upmost care and attention. Thank you for contacting our customer services team to allow them to resolve the issue. Thanks Blossoming Gifts

Posted 8 years ago

“The amount of flowers my mother recieved was embarrasing. they looked like half a bunch from a supermarket. nothing like the picture.”

Helpful Report

Posted 8 years ago

Dear Claire, Thank you for your feedback. We are very sorry to hear you were not happy with your bouquet. I will ensure that one of our customer services team gets in touch with you as soon as possible to deal with this matter. Many thanks, The Blossoming Gifts Team.

Posted 8 years ago

“The flowers died very quickly despite our best care.”

Helpful Report

Posted 8 years ago

Dear Imran, Thank you for your feedback. We can't apologise enough for your bad experience with us. I will ensure one of our customer services team gets in touch shortly. Kind regards, The Blossoming Gifts Team

Posted 8 years ago

“The flowers were beautiful on arrival but they didn't even last a week. Very disappointed.”

Helpful Report

Posted 8 years ago

Dear Debera, thank you for your feedback. We are very sorry to hear this. Our flowers should stay fresh for 7 days, so I have passed on your details onto our customer services team. Kind regards, The Blossoming Gifts Team

Posted 8 years ago

“The deal was to receive a free box of chocolates but only flowers were sent”

Helpful Report

Posted 8 years ago

Hi Cheryl, thank you for your feedback. We are sorry to hear this. As mentioned in our terms and conditions, the free chocolates are subjective to availability at the time of purchase. Kind regards, The Blossoming Gifts Team

Posted 8 years ago

Blossoming Gifts is rated 4.6 based on 3,776 reviews