Blossoming Gifts Reviews

Name: Blossoming Gifts
Address: Ecomnova Limited, Floor 3, 6-8 Bonhill Street, London
Rating: 4.59

4.6 Rating 3,776 Reviews

91 %

of reviewers recommend Blossoming Gifts

4.6

Based on 3,776 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Blossoming Gifts Review The joy of receiving a Blossoming Gift!

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Email:

support@blossominggifts.com

Location:

Ecomnova Limited, Floor 3, 6-8 Bonhill Street
London
EC2A 4BX

Blossoming Gifts 5 star review on 15th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sent to another household. They are happy! Thank you”

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Posted 1 year ago

“Although order was left in the wrong place and surprise spoilt for recipient they were delighted with gift, after hunting around for it the next day luckily it was found safe.”

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Posted 1 year ago

“Not the same as the picture but the plant looks healthy.”

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Posted 2 years ago

Hi Marites, thanks for getting in touch and we're really sorry to hear that the item you'd ordered wasn't the same as the one advertised. We're looking into this for you and one of our customer service advisers should be in touch to try and get this resolved for you soon.

Posted 2 years ago

“The flowers were okay, but not worth the money, especially the initially listed price which was £50. They were supplied to be a half price offer from British Gas, but even at £25 they twice what I could have paid for them from a shop.”

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Posted 2 years ago

Hi Roy, thanks for getting in touch, and we're so sorry to hear that you've not had the best experience with us recently. We always want our customers to feel like they're getting value for money with our bouquets, so we're looking into this further for you to try and find out what's happened. One of our customer service team should be in touch soon to get this issue resolved, and we hope you have a more positive experience next time.

Posted 2 years ago

“Pleased but expected roses to last a little longer.”

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Posted 2 years ago

Hi Miles, thanks for getting in touch, and we're really sorry to hear that the flowers didn't last as long as expected. One of our customer service team should be in touch soon to try and get this issue resolved for you, but if you have any further queries or concerns in the meantime, please don't hesitate to let us know.

Posted 2 years ago

“Good job they was 50% off Would not have liked to pay full price for the product”

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Posted 2 years ago

Hi, thanks for taking the time to give us feedback on our service, as it gives us the opportunity to improve. We're really sorry that we let you down on this occasion, and would love the opportunity to try and turn this around for you. One of our customer service advisers should be in touch soon to try and get this sorted, and we hope you have a more positive experience next time around.

Posted 2 years ago

“2 stems broken and bad. Thank you 😟🙁☹”

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Posted 2 years ago

Hi Gerard, thanks for reaching out to let us know about your recent experience, and I'm really sorry to hear about what's happened with your order. We've looked into this further for you and have since sent out an email to try and get this resolved. Thanks again for getting in touch, and we hope you have a more positive experience next time.

Posted 2 years ago

“My gift was to my sister - Mrs S Scarlet, I was the sender - Mr D Bamford. This was not understood by the review page. I was sent a message a day before the delivery that a substitute plant was being sent even though the order had been placed over a week earlier. It was a good alternative.”

Helpful Report

Posted 2 years ago

Hi Mr Bamford, thanks for taking the time to give us feedback on our service. We really appreciate it as it gives us the opportunity to improve. We're currently looking into what's happened with your order, and one of our customer service advisers should be in touch again soon. If you have any further questions or concerns for us in the meantime, please don't hesitate to get back in touch, and we'll do our best to help.

Posted 2 years ago

“Flowers on but took FIVE days to deliver. Not good.”

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Posted 2 years ago

Hi, thanks for reaching out to let us know about your recent experience, and I'm really sorry to hear that your bouquet took five days to arrive. One of our customer service advisers is currently looking into this for you, and should be in touch soon to try and get this resolved. Thanks again for getting in touch, and we hope you have a more positive experience next time.

Posted 2 years ago

“I would have given more stars if better delivery service, a poor delivery. Item was left on the porch.I was not given any time slot,I couldn't get hold of yodal by phone or any other way”

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Posted 2 years ago

Hi, thanks for taking the time to give us feedback on our service, and I'm so sorry to hear about the experience you've had with your recent order. I can understand how disappointing this must've been for you, and I've now raised your feedback with the relevant department. We'd love to hear more about your experience to see where we need to improve, and one of our customer service team should be in touch soon. If you have any further questions or concerns for us in the meantime, please don't hesitate to get back in touch, and we'll do our best to help.

Posted 2 years ago

“I think it was fine, it was delivered to my daughter so I didn’t see it.”

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Posted 2 years ago

Hi Janis, thanks for taking the time to give us feedback on your recent order, I hope we'll be able to learn from this and provide a better service for all our customers going forward. We'd also really appreciate the opportunity to discuss this further with you, as it gives us the chance to improve. We've since sent out an email and would love to hear back from you, but in the meantime if you have any more feedback or questions for us, please don't hesitate to get in touch. Kind Regards, Laverne

Posted 2 years ago

“Missing items address some how was changed”

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Posted 2 years ago

Dear Gemma, I am sorry to hear that your order arrived incomplete and that there was an issue with the address, I hope that we can resolve these issues quickly. We have contacted you via email to get this sorted for you, hope to hear from you soon. Kind Regards, Blossoming Gifts

Posted 2 years ago

“The flowers I ordered for my wife for our Wedding Anniversary are nice, but none of the lilies have opened and all the surrounding flowers are starting to fade. I don’t know whether this is as a result of something we’ve done or the lilies are a little young and premature? Otherwise, a very good service.”

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Posted 2 years ago

“Nice arrangement but some flowers have started dying after a couple of days which is disappointing”

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Posted 2 years ago

“Beautiful daffodils, however they only lasted 4 days before they were binned as they were dead.”

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Posted 3 years ago

“delivered as requested other than that i was sliightly disappointed flowers look nothing like i ordered and leaf wilted comment from reciptiant they where sweet ! (they sent pic) i normal when i seen flower +gifts i do so via high street store thought i try somewhere else not looking for refund ! as this was my error”