Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,518 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 5th October 2025

5231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The flowers arrived looking limp and sad, but revived after 3 hours, now look OK.”

Helpful Report

Posted 3 years ago

Good morning, We are so sorry that initial impressions were not great, we do send our stems in bud so that they can be enjoyed longer once received. We really hope you enjoyed watching the stems start to bloom! Best Wishes, Bryony

Posted 3 years ago

“The flowers, as always, were fabulous but Royal Mail did not post the ‘letterbox’ flowers through the door meaning my elderly relative had to made a journey to the depot for collection.”

Helpful Report

Posted 3 years ago

Good Morning Lucy, We are so sorry to hear this! It is so wonderful of your relative to find the time to collect the flowers, however, we do appreciate this is not the experience you (or we) expect so we have emailed you directly to discuss this further with you! Best Wishes, Bryony

Posted 3 years ago

“Beautiful flowers, great package. I'm taking away 2 stars for delivery. The flowers weren't delivered on the specific date and the courier failed to call the receiver, just left the package in front of the apartment complex the next day.”

Helpful Report

Posted 3 years ago

Hi Alexandra Thanks for taking the time to leave your review. I'm so pleased to hear the blooms were enjoyed, however I'm so sorry to hear about the delivery delay. Please could you pop us an e-mail to support@bloomandwild.com with the reference 14192326 so we can best resolve this with you. George

Posted 3 years ago

“Madeleine The flowers I have received and sent using Bloom and Wild have been beautiful. However my disappointment is around the Royal Mail delivery service as having sent four hand tied bouquets in January to friends/family only one delivery was made on the date I requested. Bloom and Wild have been excellent in refunding me on one of the occasions but sadly thats not the point I need to be able to rely on delivery when requested. I picked up from the tracking service that the delivery was sent to the wrong delivery office yesterday. It is now saying that it has been sent to Bristol MC! Sorry to be so negative - this has nothing to do with the quality of flowers provided but if there is a delay in receipt it isbound to have an impact.”

Helpful Report

Posted 3 years ago

We are so sorry to hear our delivery service has let you down this time, Madeleine, please could you pop us an email to support@bloomandwild.com and we can certainly look into this and try to make things right for you.

Posted 3 years ago

“Flowers were lovely. But the delivery service was late and the shop was closed when they were delivered cause the surprise to be spoilt”

Helpful Report

Posted 3 years ago

Hello Gary Thank you for taking the time to share this with us. We're very sorry for any disappointment caused, unfortunately our free delivery service can arrive any time between 8am and 6pm, as stated on the website - we are saddened to hear this caused a dampener on your lovely surprise! We're so happy to hear that the flowers were lovely and we hope the recipient thoroughly enjoyed them. Best wishes, Gemma

Posted 3 years ago

“good price. Easy to order. Lovely flowers but arrived 2 days late :(”

Helpful Report

Posted 3 years ago

Hey Rachel, We're sorry to hear your delivery was late, and for any disappointment that caused. Please do get in touch via support@bloomandwild.com with your delivery details and we can try and make it up to you.

Posted 3 years ago

“Easy to order and lots to choose from. Delivery excellent. Flowers are lovely although there was a few that were dead on arrival”

Helpful Report

Posted 3 years ago

Hello Louise Oh we are ever so sorry to hear that some of the blooms were in such poor condition on arrival! We'd love to sort this out for you so one of the Customer Delight team will be getting in touch with you via email shortly. Gemma

Posted 3 years ago

“While choice, ordering and delivery were of a good standard We were really disappointed that two stems were broken. This must-have happened in packaging and could have been replaced at the time ! We would consider not using your services again . Anthony”

Helpful Report

Posted 3 years ago

Hi Anthony Thank you for taking the time to leave your review. I am really sorry to hear this. I have sent you an e-mail so we can best resolve this with you. Our apologies again. George

Posted 3 years ago

“There are times when your blooms delivered are not of the best quality & don’t last very long. I had some delivered this Christmas which were lovely.”

Helpful Report

Posted 3 years ago

Hi Natalie Thanks for taking the time to leave your review. I'm really sorry to hear that some of your recent blooms were not up to scratch. I have popped you an e-mail over so we can best resolve this with you. Our apologies again. George

Posted 3 years ago

“For expensive flowers £70, they were really small, i was hoping for something better and more show stopping”

Helpful Report

Posted 3 years ago

Hello there We're ever so sorry to hear of your disappointment about one of our bouquets! Please send an email to our dedicated team via support@bloomandwild.com as we'd love to put this right for you. Kindest regards Gemma

Posted 3 years ago

“Have used Bloom & Wild many times without problems but unfortunately my latest order arrived with 2 damaged stems”

Helpful Report

Posted 3 years ago

Hey Richard, thanks for sharing this with us. We are so sorry to hear of your stems arriving with damage. Please do share your order details with us at support@bloomandwild.com and we can put this right for you.

Posted 3 years ago

“I ordered two deliveries, both for the same day. One arrived and the flowers were lovely and even better after 2 days, when the flowers bloomed. Unfortunately, the second delivery did not arrive until 2 days later, so the flowers were late and missed the birthday. The delivery date was a Saturday so because Royal Mail don’t deliver on a Sunday they were not delivered until the Monday. I did receive a £5 voucher from B and W but it doesn’t make up for the late birthday gift 😞”

Helpful Report

Posted 3 years ago

Hello Amanda, thanks for sharing your experience with us, we are pleased to hear your first order was well received, however, disappointed to hear the second suffered delays. We would love to further look into this, and see how we might make it up to you, although we're aware this was a very special occasion, and offer our sincere apologies this was missed. Do send over the delivery details to support@bloomandwild.com so we can further investigate what happened here.

Posted 3 years ago

“there was no card in flowers ,saying who they were from ,disappointed in that but flowers were lovely she was so pleased to get them ..”

Helpful Report

Posted 3 years ago

Hi Pauline Thanks for taking the time time to leave your review. I'm so sorry to hear the card was missed - I have popped an e-mail over to you so we can best resolve this with you. George

Posted 3 years ago

“Lovely flowers but delivery was late”

Helpful Report

Posted 3 years ago

Hi Charlotte Thanks for taking the time to leave your review. I'm really sorry to hear this. I have sent you an e-mail so we can best resolve this with you. Our apologies again. George

Posted 3 years ago

“I was a little disappointed with the variety of flowers ….hopefully the next 5 months will improve.”

Helpful Report

Posted 3 years ago

Hi Joseph Thanks for taking the time to leave your review. I'm sorry to hear your blooms were not as expected this time. I have popped a message over to you so we can best resolve this with you. George

Posted 3 years ago

“My cousin was quite disappointed with the flowers. She said they were droopy.”

Helpful Report

Posted 3 years ago

Hi Thandie, thanks for leaving your review. I am really sorry to hear your blooms were not as we would expect. I have sent you an e-mail so we can best resolve this with you. Our apologies again George

Posted 3 years ago

“I was disappointed they were ment to be delivered 4th Jan. I understand that was only 90%. The flowers didn't get delivered 2days after. On the 6th Jan.”

Helpful Report

Posted 3 years ago

Hi Dawn, Thank you for taking the time to leave a review though we are sorry to hear your blooms arrived late. I can see you have got in touch already & we getting to work on making sure we put things right for you. Please do let us know if there is anything further we can do to help. Kindest Regards, Laila

Posted 3 years ago

“Flowers not received as expected, due to Royal Mail failing to deliver had to reschedule only date available is a week late, flowers will probably have died by this time. Not happy with the carriers”

Helpful Report

Posted 3 years ago

Hello Jane I'm ever so sorry to hear that your order hasn't been delivered yet - that's definitely not what we would expect! I'd love to sort this out for you so please keep an eye out for an email from us that'll be landing in your inbox momentarily. Kindest regards Gemma

Posted 3 years ago

“Delivery was fine. Some of the flowers were on poor condition.”

Helpful Report

Posted 3 years ago

We are terribly sorry to hear this, We certainly do not want to leave you disappointed so we have popped an email across to you and hopefully, we can get this resolved for you.

Posted 3 years ago

“The flowers were lovely and delivered in time with a confirmation email. However, they were left in my aunt’s bin, no delivery note was left and they were only found the next day following my enquiry.”

Helpful Report

Posted 3 years ago

Hello Steve, I am glad to hear that the blooms could be enjoyed but sorry to hear about the delivery problems. We will investigate this further. Thank you

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 87,518 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.