Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,586 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,586 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have had excellent service up to now but on this occasion disappointed... no plant food enclosed or card that I had written to the recipient... no response to chat or email sent either.”

Helpful Report

Posted 4 years ago

“Confusing,”

Helpful Report

Posted 4 years ago

Hello Frances, we're sorry to hear that! Please do send us an email via support@bloomandwild.com as we'd be happy to help you with any queries you may have. Gemma

Posted 4 years ago

“The flowers were beautiful and came wonderfully presented. The reason I give three stars is because although I followed the instructions changing the water after three days and using the plant food, the flowers barely lasted 5 days. Maybe I am expecting too much? If that is the case then I would give these a 4 star review”

Helpful Report

Posted 4 years ago

Hello Val, we're sorry to hear that your flowers did not last as long as we would expect. Please send us an email via support@bloomandwild.com so we can look into this for you.

Posted 4 years ago

“Flowers arrived as scheduled but needed to be sprayed to perk them up, looked a little sorry when boxed initially opened”

Helpful Report

Posted 4 years ago

Hi Jane, We are so sorry to hear that you were disappointed with your delivery and its first impressions. The nature of letterbox flowers means that we intentionally send the majority of our stems dry and in bud, as they travel much better this way. It also ensures that the bouquet will have a longer vase life as the flowers transform from bud to full bloom over the next few days. As the care instructions suggest, the stems just need to be trimmed diagonally and re-hydrated in the vase with the flower food provided, in order to reach their full potential like the website photo. However if the bouquet has not picked up after 48hours do drop us an email via hello@bloomandwild.com and we can look into this further for you.

Posted 4 years ago

“Valentine's flowers delightful. DPD delivery abysmal. Paid £6 extra for Saturday delivery Finally arrived Monday after two trips to Liverpool before reaching destination in Ipswich!!!?”

Helpful Report

Posted 4 years ago

“Used to love B&W but recent deliveries disappointing. At start of my subscription bouquets were lovely. Realise times are hard, but photos of bouquets now show v sparse bunches, and my last 2 deliveries (subscription) have been sub standard. Some flowers never opened & v little foliage. I've had no quibble refunds but I'd rather have nice bouquet even if at lower end of the £ range. Perhaps this is only subscriptions or the cheaper bouquets but its put me off ordering in future.”

Helpful Report

Posted 4 years ago

Good Afternoon, Thank you for taking the time to review us, I am so sorry to hear that you haven't enjoyed your subscription. That is ever what we want to hear, please do get in touch with us at support@bloomandwild.com quoting 1340772 and we would love an opportunity to bring great and make things right! Hope to hear from you soon, Nate

Posted 4 years ago

“A very nice selection of flowers for the Spring Scents bouquet. However, the condition of some of the flowers was a bit disappointing. Most picked up with feed and water but a couple remained sad. Whilst this was a letterbox delivery, they were left on the front doorstep without the guy ringing or knocking to let us know. Leaving the bulbs on the tulips was a great idea. So, overall, a bit disappointing given the pictorial representation.”

Helpful Report

Posted 4 years ago

Hello Adrian, Thank you for taking the time out review us, I do apologise a few of the stems haven't perked up as we would expect and I am so sorry to hear that the delivery wasn't as we would hope! If you could, please email us at support@bloomandwild.com quoting 1340603 and we would like the opportunity to make things right. Hope to hear from you soon.

Posted 4 years ago

“Ordering, delivery etc easy and efficient. Unfortunately I wasn’t overly impressed with the tulips. They were incredibly drooped on arrival, they picked up but were very open and almost past they’re best. I’d expected the buds to be closed tightly on delivery and for them to open up. I was quite disappointed with their quality”

Helpful Report

Posted 4 years ago

“I’ve been using Bloom and Wild for the last 12 months and I’ve always been happy with the service they provide. Their bouquets have always arrived on time and looking every bit as good as the pictures on their app. That was until yesterday. The flowers I order for Valentines Day were different from the ones I ordered. There was a note in the box explaining that the flowers I should have received weren’t ready so they had to be replaced. The bouquet that arrived looked quite different to what I had ordered and several of the stems were damaged and had to be discarded. I’ve been very happy with B&W in the past but this has been a really disappointing experience given the importance of the day. I get the impression that they had to sacrifice quality of service to meet the quantity of orders they had received. The flowers I received definitely weren’t worth the £58 that I paid. I would use B&W in the future but not for big holidays like Valentines Day.”

Helpful Report

Posted 4 years ago

Hi there, I'm so sorry to hear this. We'd love to try and put this right, could you please send an email to support@bloomandwild.com quoting reference number '1339359' so we can look into it for you? Best wishes, Tim

Posted 4 years ago

“My friend was delighted with her flowers. Unfortunately they were delivered 3 days later than I had hoped for. It would be better if on the site they said the date I had chosen was undeliverable.”

Helpful Report

Posted 4 years ago

Hi there, I'm so sorry to hear this! Could you please get in touch with us at support@bloomandwild.com quoting reference number 1338023, so we could look into this delivery for you? Best wishes, Tim

Posted 4 years ago

“It’s great to get flowers by post and I chose a seasonal selection. The quality of the flowers was disappointing for the cost though.”

Helpful Report

Posted 4 years ago

Hi there, I'm so sorry to hear that the quality was disappointing! Could you please send us an email to support@bloomandwild.com and quote reference number '1335996', so we can look into this for you? Best wishes, Tim

Posted 4 years ago

“Sadly, received substituted flowers in the package that did not replace the expected in colour and made it very dull and ordinary, not worth the money.”

Helpful Report

Posted 4 years ago

I'm so sorry to hear this, Suse. Could you please send us an email with the delivery address to hello@bloomandwild.com and we can have a look into this further for you? Sol

Posted 4 years ago

“Flowers were lovely. Couldn't fault them. Shame I had to chase up the candle that wasn't delivered with them. Candle came in the post about a week later and wasn't that great anyway.”

Helpful Report

Posted 4 years ago

“3 stars due to flowers arriving a day late which potentially not suppliers fault during COVID. I have purchased flowers before and told each time they are beautiful. On time previously.”

Helpful Report

Posted 4 years ago

Hello Sheila We're so sorry to hear that your flowers were delayed. Please do send us an email via hello@bloomandwild.com so we can look into this for you. Gemma

Posted 4 years ago

“I have already sent an email to say I was a little disappointed with the pink lilies in the Ash letterbox arrangement. Previously you sent me an email to say the pink lilies would be replaced by beautiful white lilies. When I phoned to discuss I was told they were packed and ready for dispatch.”

Helpful Report

Posted 4 years ago

Thanks for sharing your feedback Maureen, I am sorry to hear you were not satisfied with the Lilies in the arrangement, please do give us a call or drop another email so we can further discuss this with you.

Posted 4 years ago

“App was fast and easy to use. Delivery delayed in post due to snow- disappointed with the flowers, they don’t look like the ‘February pic of the month’ should be more lilac/purple colours; and they are wilted.”

Helpful Report

Posted 4 years ago

Hey Anna, Thanks for sharing your experience with us, we are sorry to hear your flowers are not as expected, do get in touch via email so we can put this right for you!

Posted 4 years ago

“Yes, the flowers are beautiful and Abundant, were delivered promptly and in very good condition. The downside is that I felt slightly hoodwinked over the discount offered for the initial purchase of one order and not offered for the second offer. I also joined the app’ in order to purchase the second order with a promise of a discount which didn’t happen either. Shame really because this felt slightly dishonest.”

Helpful Report

Posted 4 years ago

Hi there, We are so awfully sorry to hear that you were unable to use the discount codes as planned! So that we can help look into what happened for you it would be great if you could pop us a quick email on hello@bloomandwild.com

Posted 4 years ago

“Was a bit disappointed at the flowers my recipient received. They did not look as full as the photo on website and was not what I had expected given the price. Bottle of Champagne was nice.”

Helpful Report

Posted 4 years ago

Hi there, We are so awfully sorry to hear that the blooms were not quite as wonderful as expected - this is certainly not what we want to hear! If you could pop us a quick email on hello@bloomandwild.com we would love to help put things right.

Posted 4 years ago

“Somewhat disappointed as delivery delayed by 2days which missed the occasion despite original delivery date availability appearing clear when ordering. The product needed some TLC as delay may have caused wilting.”

Helpful Report

Posted 4 years ago

Hello Barbara, we are very sorry to hear that your delivery was delayed and this has impacted the flowers. Please send us an email via hello@bloomandwild.com so we can look into this for you.

Posted 4 years ago

“Ordered a midrange bouquet for friends birthday. Ordered it three days before. Arrived 5pm on birthday but DPD delivery left it outside house. No card was put through door. Therefore flowers left out in rain all night. I complained. Full refund given. Great customer service however. Would be reluctant to use again because of delivery letdown. The flowers however are lovely which is a shame.”

Helpful Report

Posted 4 years ago

Hi there, I am sorry for the disappointment caused its not what we would have wanted. Please do email us if you would like to discuss this further.

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,586 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.