Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,595 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,595 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I bought flowers for my mums birthday. I thought the options were limited and quite expensive. I selected one within my budget. When it arrived they looked a little underwhelming. I have received Bloom and Wild flowers before and they were fine, so thats what I was expecting. As the days went on the flowers began to look alive and in full bloom like the website photo. They also stayed fresh looking for over a week.”

Helpful Report

Posted 4 years ago

“First time I've used Bloom&Wild ....... Not the best experience, my.mum received the wrong flowers with somebody else's card & message ! Disappointed & upset as due to.tje current climate I've not seen my mum.for months, however the lovely lady at Bloom&Wild admitted a packaging/labelling error and has re sent my bouquet with the correct card/message for the very next day, also said mum should keep the flowers that had been delivered in error ..... Very happy with outcome.”

Helpful Report

Posted 4 years ago

Hi Sally, Thanks for taking the time to leave your review and so sorry for the mix up with your order, however delighted we were able to put things right for you and you are happy with the outcome. If we can ever help with anything, you know where we are and we're always happy to assist! We do hope you'll order with us again in the future. All the best, Oscar

Posted 4 years ago

“Good professional ordering and processing however I feel the flowers I ordered for my daughter in law were not worth the money that I paid. I choose this site on reading the reviews. I was disappointed when she sent me a photo of the bunch that arrived. I understand that the flowers on your site are photographed with the correct lighting etc and the flowers I requested were in bud but for £45 including post I felt the flowers that arrived did not reflect the bunch that arrived. I am not a measly woman I enjoy treating the members of my family often and I understand flowers are more expensive at this time of year but this is a true review of my opinion of the flowers that were sent. Would I use this site again, mmmmm maybe not.”

Helpful Report

Posted 4 years ago

Sorry to hear that Adele, please do drop the team an email on hello@bloomandwild.com so that we can look in to this for you and help

Posted 4 years ago

“Ordered for next day, took 2 days. Buds had already dropped from plant. Not all down to Bloom & Wild the Royal Mail also at fault”

Helpful Report

Posted 4 years ago

Thanks for sharing Scottie, I am sorry to hear of this delay, do get in touch with your order details so we can make this up to you.

Posted 4 years ago

“The mini Xmas tree is not brilliant. It is v small and spindly .”

Helpful Report

Posted 4 years ago

HI Tania, oh we're awfully sorry to hear this! Please send us an email via hello@bloomandwild.com so we can take a look into this for you.

Posted 4 years ago

“The flowers arrived on time and most of them were in good condition but one of the rose stems was broken which was rather disappointing”

Helpful Report

Posted 4 years ago

Hello Clare, I'm so sorry to hear one of the rose stems was broken upon arrival of your bouquet. If you haven't already done so could you pop us an email to hello@bloomandwild.com with your order details so we can take a look into this for you?

Posted 4 years ago

“I have used Bloom and Wild on a number of occasions now and until the last order I made I have been delighted with them. Sadly the last order I made which I think was for Robin and a vase or Holly and a vase (I can't quite remember) was a huge disappointment in that the flowers only lasted a few days unlike all the other flowers I have ordered which lasted for ages.”

Helpful Report

Posted 4 years ago

Hi Jacqueline, Thank you for taking the time to leave your review, we are so sorry to hear that your Robin bouquet is not lasting! We are committed to resolving this so we have emailed you directly about this. Best Wishes, Orlando

Posted 4 years ago

“Arrived perfectly on time. The flowers are stunning, but unfortunately they haven’t lasted as long as anticipated. Which is a shame. As would have definitely recommended to others. Rob”

Helpful Report

Posted 4 years ago

Hello Rob I'm sorry to hear your flowers didn't last as long as anticipated. If you haven't done so already, please do pop us an email at hello@bloomandwild.com and we can look into this for you!

Posted 4 years ago

“Really lovely colour your own Christmas tree decoration kit. Just a shame that the stickers for the “pot” clearly hadn’t been tested as they do not stick at all and end up looking a real mess! This product was either rushed into production or they simply didn’t care to spend a bit more on sticky stickers. Would have been better without any at all. Otherwise a nice activity for kids!”

Helpful Report

Posted 4 years ago

Hi there, thank you for your feedback. Please do email us at hello@bloomandwild.com if you would like to discuss this further.

Posted 4 years ago

“I thought ordering was easy but despite allowing extra day to arrive the flowers were a day late by my understanding. I also thought they should have been in a vase but that was not the case .The flowers in my opinion were poor for the money .When I e mailed to complain , was informed I was wrong about delivery and vase so on reflection ordering was not that simple !!”

Helpful Report

Posted 4 years ago

I'm ever so sorry to hear that you're disappointed with your bloom and wild delivery! Although very reliable, our free Royal Mail delivery service is not a guaranteed next day delivery - but we do offer assured next day delivery with DPD at checkout too for those special occasions! We do offer our selection of bouquets with vases as addons, or without vases - ever so sorry this was missed. If you ever have any questions about ordering, do pop us an email or give us a call and we would love to help :)

Posted 4 years ago

“I took a chance when I saw the generous offer of £10 off flowers and the gorgeous pictures of the flowers that would be sent. However the flowers that arrived were a disappointment. Maybe it’s me but the example picture that I chose did not arrive. Some flowers still attached to bulbs according to the recipient and she sent me photos so I could see. So all in all we were both disappointed.”

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Posted 4 years ago

We're ever so sorry to hear that you're disappointed with your blooms! Our blooms do arrive "sleeping" so they may need a couple of days to bloom as those on our site. We've also been sending our tulips with their bulbs on so that they can get to the recipient safely, and last longer in the vase - and they can even be cut off and planted so you can grow your own tulips! Of course, if you or the recipient are still unhappy with your blooms, do pop us an email at hello@bloomandwild.com and we would love to put this right :)

Posted 4 years ago

“Flowers didn't resemble the online picture - was a bit disappointed”

Helpful Report

Posted 4 years ago

Hi there, thanks for taking the time to leave a review although we've very sorry to hear this. So that we can look into this for you could you please send us an email at hello@bloomandwild.com with your query? Thank you!

Posted 4 years ago

“Flowers arrived a day late after a card from the Post Office was put through the wrong address the previous day. My friend only actually got the flowers as her postman got them and dropped thrm off after he had finished his round. Flowers were nice bit understandably thirsty. I chose your company as the flowers looked lovely and liked the idea that the flowers would be posted through the letterbox as I have had previous bad experiences with flowers not being delivered and sent to the wrong address. I give 3 stars as the flowers arrived and were nice but took off 2 stars for the poor delivery service. If the neighbour had not taken the card to my friend and the postman had not gone above and beyond, the flowers would not have arrived.”

Helpful Report

Posted 4 years ago

Hi Alison, thank you for taking the time to leave a review although I'm sorry to hear about this. Could you please send our Customer Delight Team an email at hello@bloomandwild.com with this query and your order number so that we can look into this for you? Thank you!

Posted 4 years ago

“I did not see the flowers personally,but my cousin who I sent them too sent me a picture of them.She was pleased at the surprise, but the photo she sent didn't look to me that there were many flowers in the bunch. On a positive note they arrived on time on the right day.”

Helpful Report

Posted 4 years ago

Hi Kim, We're glad to hear your cousin was pleased with her flowers, but sorry to hear they were looking a little sparse. Please do pop us an email at hello@bloomandwild.com with a picture if possible, and we can have a look into this for you?

Posted 4 years ago

“Flowers died quickly and not all of them bloomed”

Helpful Report

Posted 4 years ago

Oh, we're awfully sorry to hear this! Please send us an email with the delivery address to hello@bloomandwild.com so we can take a look into this for you.

Posted 4 years ago

“Stunning flowers 💐 but didn’t arrive until a day after my sisters birthday, I understand this is down to Royal Mail, but still a little disappointed”

Helpful Report

Posted 4 years ago

Thanks for sharing your feedback Catherine, we are sorry to hear of your disappointment, we do offer a couriered delivery option, which is a guaranteed service, which we would always recommend for special occasions such as this. do get in touch via email so we can organise this for you next time.

Posted 4 years ago

“This was my first order with this company, I chose it after reading the favourable reviews. The flowers arrived on the right day, my sister-inlaw sent me a photo of the flowers. I was dissappointed that the flowers didnt look like the picture on the website. The flowes were nice but there were no seed heads and dark red coloured leaves that made the Hazel special.”

Helpful Report

Posted 4 years ago

We're ever so sorry to hear that you were left feeling a little disappointed with the bouquet that you ordered, that's certainly not what we want to happen! Please do reach out to your Customer Delight team at hello@bloomandwild.com and we will do all we can to put things right for you.

Posted 4 years ago

“I found out after flowers didn't arrive, that the B&W web site says there is a 90% chance flowers will arrive on the day you select.”

Helpful Report

Posted 4 years ago

“Disappointed flowers arrived day after friends birthday”

Helpful Report

Posted 4 years ago

Hello Julie, we are so sorry to hear that there was a delivery delay. Please send us an email via hello@bloomandwild.com so we can look into this for you.

Posted 4 years ago

“Ordering was fairly simple but when I tried to include added extras the site would only allow one item. I wanted champagne and a vase but this proved impossible so it was flowers and champagne only. The flowers were lovely but the some never perked up and about a third of the roses started to die after 2 days. I am disappointed as I have used the company previously with much better outcomes.”

Helpful Report

Posted 4 years ago

Hello Linda, we're so sorry to hear that some of the flowers in your bouquet didn't last as we would expect. Please send us an email via hello@bloomandwild.com so we can look into this for you.

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,595 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.