Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,595 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,595 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 9th October 2025

5227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hi Lucy The flowers would have been beautiful if they had arrived on time. Unfortunately Royal Mail delivered them the day after requested and the leaves were brown and dry and the blooms withered. They were for my late husband’s birthday and I was disappointed as they arrived late and not in the usual perfect condition. Kind regards Angela Lander”

Helpful Report

Posted 4 years ago

We are so sorry to hear this - please drop us an email so we can investigate this further at hello@bloomandwild.com

Posted 4 years ago

“Did not think they were value for money”

Helpful Report

Posted 4 years ago

Hi there, we are so awfully sorry to hear this! So that we can help put things right it would be wonderful if you could send and email containing your order ID to hello@bloomandwild.com

Posted 4 years ago

“Ordering was fine no problems and flowers arrived as arranged, however, the picture the recipient sent me of the flowers I was not that happy with for the money they cost, expected better !!”

Helpful Report

Posted 4 years ago

Good Morning Jane, So sorry to hear this, we have emailed you directly about this as we would love to take a look into what has happened! Best Wishes, Orlando

Posted 4 years ago

“Problem with delivery due to Covid (4 days late) but resolved quickly”

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Posted 4 years ago

Thank you for your feedback!

Posted 4 years ago

“Hello! Lovely- not the flowers I ordered but a lovely little note to explain about why there were other varieties! How can I stop the roses going brown? Arrived Wednesday x Thank you”

Helpful Report

Posted 4 years ago

Hello there! Glad you are enjoying your blooms. If you pop us an email at hello@bloomandwild.com with your order details, we can help with your questions :)

Posted 4 years ago

“Just the received third delivery of a set of three and very disappointed as bunch really not up to the standard of previous two and several broken off flower heads in the box. Shame as buy often and this is the first dud.”

Helpful Report

Posted 4 years ago

So sorry to hear this! Please do get in touch with us at hello@bloomandwild.com so we can put this right.

Posted 4 years ago

“Flowers were scheduled to be delivered on Sat 16th, but not delivered till Mon 18th. However they were still fresh, but not in bud form as had left you on Thursday 15th. They were lovely though, and my friend was delighted. I don't think they would've lasted as long. Regards, Marian”

Helpful Report

Posted 4 years ago

Hi Marian, We are so pleased that your friend is enjoying her blooms! We are sorry about the delayed delivery. We have emailed you directly about this! :) Best Wishes, Orlando

Posted 4 years ago

Hi Marian, So sorry to hear that the blooms arrived later than expected, although pleased that they were fresh and brought some delight. Please do send us an email if they don't last as we'll certainly want to put that right. Best wishes, Tim

Posted 4 years ago

“Well as a 'birthday special' it was just 'meh' Tiny roses on a small plant in a canvas bag. Small chocolate bar, interesting plastic bottle of Rosé. My fault, should have looked at the images on the website more carefully and should have gone for a large tied bouquet. But it arrived on time.”

Helpful Report

Posted 4 years ago

Hello John, I am pleased to hear your delivery arrived on time, though I am sorry to hear that it was not as you were expecting, we have emailed you directly about this! Best Wishes, Orlando

Posted 4 years ago

“Great flowers according to the recipients, but no response to why the advertised 20%CODE B&W stayed was available to use that day. That was in fact my reason for using this company over others I frequently use. I sent an email to the customer service team which they have still not responded to 5 days later.”

Helpful Report

Posted 4 years ago

We are so sorry it seems we have not received your email, but I've just gone ahead and applied the difference of the discount retrospectively so that you will receive the full 20% off the order. Best Wishes, Claire.

Posted 4 years ago

“I have already complained about the delivery of my flowers to myself with bulbs attached to the tulips and no instructions, very poor white roses and the blue flower died very soon. Altogether a disappointing experience and with a three month subscription I am hoping for a more interesting bundle in two weeks time Caroline Borg”

Helpful Report

Posted 4 years ago

Good Morning Caroline, Thank you for taking the time to leave your review, I am sorry to hear the tulips instructions were missing and other stems are not doing great. We really want to put this right so we have emailed you directly. Best Wishes, Orlando

Posted 4 years ago

“I ordered a bouquet for the first time for one of my oldest school friends. The flowers arrived in great time exactly on the day requested. I had regular communication on purchase to delivery. It was faultless. Only issue was the wrong bouquet selection arrived. However I queried this and had an amazing key quick response with a full credit paid onto my Bloom & Wils account. Very impressed ...will still use again.”

Helpful Report

Posted 4 years ago

Hi Lara, Thank you for taking the time to leave a review about your experience. We're glad to hear that the problems were sorted! Please let us know if we can help with anything else.

Posted 4 years ago

“The idea is great but a few of the flowers were dead and a couple had heads were missing - shame”

Helpful Report

Posted 4 years ago

Good Morning, We are so sorry to hear this! Please email us at hello@bloomandwild.com so we can take a look into this for you! Best Wishes, Orlando

Posted 4 years ago

So sorry to hear this. Please do send us an email to hello@bloomandwild.com so we can put it right.

Posted 4 years ago

“Great idea and easy to order flowers. I needed the flowers to be sent the next day, so I selected that option though at the end of the transaction the date shown was a day late.”

Helpful Report

Posted 4 years ago

Good Morning Esme, Thank you for taking the time to leave your review, we are sorry to hear that there was a problem with selecting the delivery date! We are committed to putting this right so we have contacted you directly. Best Wishes, Orlando

Posted 4 years ago

“Purchased some letterbox Flowers but the Royal Mail didn't post them and they got sent back to depo, resulting in them being in the box to long. Customer services were great and offered a refund but defeats the purpose of letterbox flowers. won't use that option again.”

Helpful Report

Posted 4 years ago

Thanks for sharing your feedback with us, and our apologies for the hold up with Royal Mail, I am glad we were able to resolve this for you.

Posted 4 years ago

“I was very disappointed as flowers where for a special birthday and as you used Royal Mail instead of a courier they did not arrive until day after birthday at midday which was very upsetting and disappointing.I suggest if it’s a birthday you use a courier instead of Royal Mail which would probably be more reliable .”

Helpful Report

Posted 4 years ago

Hi there, We are so awfully sorry to hear that your blooms arrived a day later than expected. We do try to make it clear during the ordering process and in the confirmation email that there is a 10% chance our free deliver service may take an extra day. I do hope the blooms were enjoyed but please do email us on hello@bloomandwild.com as we would love to try to put this right.

Posted 4 years ago

“Customer support was good, prompt & polite. However, the bunch of flowers ordered were not particularly 'fresh' which was a real shame as they were an 80th b/day gift. This has put us off ordering again via any mail order company.”

Helpful Report

Posted 4 years ago

Hi Rita, Thanks for taking the time to leave your review, although sorry you were disappointed by the flowers we sent - not what we'd ever want! Pleased to hear the team took care of your concerns appropriately, however if there is anything more we can do to help you be minded to give us another chance, please can you get in touch and let us know at hello@bloomandwild.com Oscar

Posted 4 years ago

“I was introduced to bloom and wild by my friend. She sent me some Lovely flowers for my birthday and i really loved them. I have since placed a few orders for myself and as a gift for others and I have to say that I have been disappointed as the flowers that get delivered aren’t always what’s in the picture. And unless you order two boxes of the same bunch, the quantity that you get for the price that you pay is not satisfactory. I think customers should be contacted in advance if flowers in the bunch have to be replaced due to unavailability. I love the concept of learning how to cut and arrange flowers but if I’m honest I have brought better and bigger bunches from shops such as Aldi. I will continue to use bloom & wild but it will not be my first choice.”

Helpful Report

Posted 4 years ago

We are so sorry to hear of this experience. Please do drop us an email at hello@bloomandwild.com so we can make things right.

Posted 4 years ago

“Generally good, but a bit awkward when ordering more than one bunch of flowers. The normal already learnt concept of a basket didnt seem to flow the same”

Helpful Report

Posted 4 years ago

So sorry you didn't find the website most intuitive, if you ever have any questions when ordering, do just give us a call or pop us an email :)

Posted 4 years ago

“Flowers were fine thank you”

Helpful Report

Posted 4 years ago

Thank you for your kind words, we really appreciate you taking the time to share that with us. Please do just let us know how we can make your next Bloom & Wild experience 5 stars!

Posted 4 years ago

“I’ve sent via you many, many times but a rare gift to me arrived today from my cousin and it looks as if it’s been hanging around for a while. Very droopy! Bit disappointed on her behalf tbh. Such a shame. Usually have v positive experience.”

Helpful Report

Posted 4 years ago

We are so sorry to hear this! Please email us at hello@bloomandwild.com so we can discuss this

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,595 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.