Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,564 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,564 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 7th October 2025

5225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The flowers were apparently super, unfortunately the recipient couldn't find the chosen card and birthday tidings from myself and my wife, so didn't know who the flowers were from, until contacted by us. Is there a special place in the box for greetings cards? If so and hidden by packing, probably thrown away with the box container. Hey Ho, better luck next time.”

Helpful Report

Posted 4 years ago

Hello Malcolm, We are sorry to hear this, I appreciate how disappointing this is. The card should certainly have been there but we will look into this. I have emailed you directly to discuss this further! Best Wishes, Bryony

Posted 4 years ago

“I sent 2 bouquets in the last week. The first, the ‘Anna’ bouquet was lovely and arrived when it was supposed to. The second, ‘summer meadow’ was dispatched on Saturday but didn’t arrive until Tuesday. Royal Mail was supposed to deliver Sunday, but their tracking information said the address was inaccessible, which was not true. On Monday Royal Mail said there were to be no deliveries to that address that day….which is a mystery to the recipients. It finally arrived on Tuesday, some of the flowers survived, but others were in poor condition. The problem seems to lie with the delivery, which was too long after dispatch. It was a letter box package, and the letter box was accessible at all times.”

Helpful Report

Posted 4 years ago

Thanks for getting in touch. I'm ever so sorry to hear about the late delivery of your blooms! This definitely shouldn't be the case as our RM free delivery is 95% assured to arrive on the delivery date picked, every so often arriving the next working day - which I can see didn't happen here. If you can pop us an email at hello@bloomandwild.com we would love to put this delivery right for you :)

Posted 4 years ago

“The flowers arrived in a shocking state with terrible substitutions - I’d ordered them to cheer myself up after an awful operation. It’s salvageable but no where near what I’ve had before”

Helpful Report

Posted 4 years ago

We are so sorry to hear this - please pop us an email to support@bloomandwild.com so we can look into this for you

Posted 4 years ago

“Service was good from my point of view but you would need to ask the recipient of the flowers to know if the flowers were lovely or not.”

Helpful Report

Posted 4 years ago

Hi! Thanks so much for your feedback :) We have every confidence the blooms were enjoyed but if you have any further feedback on how we can improve, do let us know!

Posted 4 years ago

“Delivered on specified date. Have used this company several times before with no issues on quality , but on this occasion was a little disappointing. The attention to detail on the packing of the letterbox flowers was lacking on this occasion as when opened, one flower head was snapped off and a few other stems were caught in between the top and bottom of pack. I think this let the experience of receiving surprise flowers down for the recipient.”

Helpful Report

Posted 4 years ago

I'm so sorry to hear that some blooms arrived damaged. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1595253 to support@bloomandwild.com, and we can investigate this further, and put it right?

Posted 4 years ago

“The box was a bit battered on arrival and the flowers had taken a knocking, some buds were limp and crushed. This is my 4th day since receiving and some buds never opened and other flowers are already dying”

Helpful Report

Posted 4 years ago

Oh we're awfully sorry to hear this! Please send us an email via support@bloomandwild.com so we can take a look into this for you.

Posted 4 years ago

“First time I have been disappointed in B&W. Paid for a hand tied bouquet for my mother's birthday. Only to have a bunch of flowers without individually netted blooms, as stated, not hand tied as I would expect, just with an elastic band holding them together and 2 days late. The stems were dry, with drooping heads. Why no moisture at all to help keep them fresh, especially in this heat? Not worth what I paid.”

Helpful Report

Posted 4 years ago

Good Morning, I am really sorry to hear this, please can you email us at support@boomandwild.com with the reference 1590586 so we can look into this further and put things right for you! Best Wishes, Bryony

Posted 4 years ago

“Sadly let down by a Royal Mail error in diverting them to the wrong delivery office, thus being delivered 24 hours late.”

Helpful Report

Posted 4 years ago

Good Morning Lesley, Thank you for taking the time to leave a review, though I am sorry royal mail delivered the blooms late. We have emailed you directly so we can chat about this further. We look forward to hearing from you! Best Wishes, Bryony

Posted 4 years ago

“Usually excellent but this time I bought my daughter flowers from you for her birthday and my son sent quite an expensive bouget and they didn’t last a week very dissatisfied which is such a shame.”

Helpful Report

Posted 4 years ago

Hi Carol, Oh no, I'm so sorry to hear this, This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1575879 to support@bloomandwild.com, and we can investigate this further, and put it right?

Posted 4 years ago

“Ordering easy. Delivery prompt. Flowers disappointed. After following your instructions, they were still wilting the following day. It made me sad, because I had wanted to make my daughter smile, because she is having a hard time at the moment.”

Helpful Report

Posted 4 years ago

Hi Sue, This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1575690 to support@bloomandwild.com, and we can investigate this further, and put it right for you and your Daughter.

Posted 4 years ago

“The flowers were deliverd on time but not to the ususal high standard. Some of the stems were broken and none of the buds were in the usual protective covers. Two of the three foliage types were wilted and did not recover after putting in water. The buds have come out and look lovely”

Helpful Report

Posted 4 years ago

Hello Karen, I am very sorry to hear that some of the stems were broken. Please pop us an email to support@bloomandwild.com and we will make it right for you.

Posted 4 years ago

“The flowers were nice, but I ordered them on Thursday for a Saturday delivery and they arrived on the Monday, after being in transit for over 48 hours. So they missed the birthday which was extremely upsetting.”

Helpful Report

Posted 4 years ago

We are sorry to hear this Darcey, we have emailed you directly about this to discuss this further! Best Wishes, Bryony

Posted 4 years ago

“My 1st order - will hold off comment for now.”

Helpful Report

Posted 4 years ago

Hello Olive, I just wanted to let you know we have emailed you about your order, we look forward to hearing from you! Best Wishes, Bryony

Posted 4 years ago

“The ordering process was easy and communication with the company has been good. However, I was disappointed to learn from my friend who was the recipient, that while the flowers were okay, the greenery was not able to be refreshed. These flowers are expensive and I hope that this experience is just a one off. If I had to rate the experience as a retired teacher it would be ‘could do better ‘.”

Helpful Report

Posted 4 years ago

Hi Norma, thank you so much for taking the time to leave us a review, although I am sorry to hear that the greenery was not able to revive. I've just sent you an email regarding your order 123915061. We look forward to hearing back from you. Kind regards, Maggie

Posted 4 years ago

“My husband ordered me flowers from Bloom and wild.The flowers arrived on Monday and both of us were very disappointed with the flowers.I have already informed the company and have been promised a replacement.”

Helpful Report

Posted 4 years ago

Hello Mary, Thank you for taking the time to leave a review. We hope you enjoy the replacement when it arrives tomorrow! Best Wishes, Bryony

Posted 4 years ago

“service is fantastic and the quality of the flowers is great, brilliant that they go through the letterbox. Only trouble is the substitutions, what we ordered and what we got are nothing alike, I completely recognize that there are shortages, in season flowers etc. but when you order a predominantly yellow colour pallet you don't expect to receive pink and blue instead!”

Helpful Report

Posted 4 years ago

Hello Chloe, Thank you for leaving your review. We have contacted you about this directly. We look forward to hearing from you! Best Wishes, bryony

Posted 4 years ago

“Website really easy to use, delivery very quick and on time which is great. Product OK, I wasn't overly excited with the flowers themselves.. didn't quite represent the photo online, but they were lovely.”

Helpful Report

Posted 4 years ago

I'm so sorry to hear that, Danielle. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1561736 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“You order through the post box, they leave it on your doorstep. Sums it up really doesn't.”

Helpful Report

Posted 4 years ago

Hi there, we are so sorry to hear that your blooms were not posted! We would love to discuss this with you. Please do email us to support@bloomandwild.com

Posted 4 years ago

“I was disappointed that my order was delivered a day late without an explanation or apology.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Frances. Could you please send us an email with the reference 1555493 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

“First time ordering,was easy to order,but arrived the day after stated. Flowers looked ok when arrived,but are almost dead on the 3rd day,not impressed at all,very disappointed as was a birthday gift for my mum.”

Helpful Report

Posted 4 years ago

Oh no, I'm so sorry to hear that, Alyson. This is certainly not the experience we wanted for you. Could you please send us an email with the reference 1555227 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,564 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.