Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,563 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 7th October 2025

5225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“An absolutely beautiful bouquet of flowers, however I was disappointed that there were only 36 stems of flowers instead of the 47 stems promised on the website when I ordered them and unfortunately they only lasted 3 days even with the special flower food that was provided and I put in the water.”

Helpful Report

Posted 3 years ago

Hi Bridgette, I'm so sorry to hear the flowers were disappointing and did not last as we would expect. I've just sent you an email and I do hope we can help make this right for you. Warmest, Kate

Posted 3 years ago

“Good until I didn’t receive an email to confirm the flowers and chocolate had been delivered.”

Helpful Report

Posted 3 years ago

Hi Lucy, oh I'm so sorry your delivery complete email didn't come through! I've just reached out to you directly on email, and I do hope we can help make this right. Warmest, Kate

Posted 3 years ago

“I asked that the flowers be delivered on the Saturday as I knew that the recipient would be away until the Sunday. The flowers were delivered on the Friday so I was not impressed by this. No prior notification that this would happen so arrangements could be made.”

Helpful Report

Posted 3 years ago

Dear Sara, We're so sorry to hear that these blooms didn't arrive on the chosen date! We'll reach out to you directly and will do everything we can to put this right for you. Our sincerest apologies again, Jamie

Posted 3 years ago

“Lovely but arrived very late”

Helpful Report

Posted 3 years ago

Dear Samantha, We're ever so sorry to hear that your delivery arrived late - that's never what we'd want to happen at all! A member of our team will be in contact with you directly and we'll do everything we can to put things right for you. Our sincerest apologies again, Jamie

Posted 3 years ago

“Not short review. The site was easy to use, but not very impressed with the delivery. Paid extra to get it there safely by next day as promised. Supposed to be there by 7pm had a text at 8pm to say it was posted. I ordered a hand tied bouquet £30 in total. Contacted family next morning to ask if they liked them, they didnt know it had arrived. They found the box in the garden. Soggy box and flowers looking quite sad, hopefully they perk up soon. May use this company again but not impressed as 1st time using them.”

Helpful Report

Posted 3 years ago

“Flowers were beautiful. Really cheered my friend up.”

Helpful Report

Posted 3 years ago

We are so pleased to hear the lovely blooms really cheered your friend up :) Please just let us know how we can make your next Bloom & Wild experience 5 stars! you can contact us at support@bloomandwild.com quoting 2951231

Posted 3 years ago

“Arrived on time but fewer blooms than expected”

Helpful Report

Posted 3 years ago

Hi there, I'm so sorry for any disappointment caused here. Please could you email us at support@bloomandwild.com with the reference #13360981 so that we can help make this right?

Posted 3 years ago

“My order was not delivered and only found out as I asked the recipient if they liked it?”

Helpful Report

Posted 3 years ago

Hi Kerry. I am really sorry to hear this. Please could you e-mail us at support@bloomandwild.com with the reference 13334816 so we can take a further look into this for you. Our apologies again.

Posted 3 years ago

“Lovely flowers, the chocolate add on didn't arrive but following an email to customer services it was resolved swiftly.”

Helpful Report

Posted 3 years ago

Thanks for leaving a review and letting us know everything got sorted, Hannah! I'm ever so sorry the chocolate didn't arrive the first time.

Posted 3 years ago

“Have to say I am disappointed with this months delivery. I have a monthly subscription and am always very impressed with my delivery, this month I can only describe my bouquet as ‘puny’. I usually struggle to fit my flowers in my vase but with only 13 stems in total I’ve had to put them in a smaller vase!”

Helpful Report

Posted 3 years ago

Good Evening Julie, Thanks for sharing your feedback, however we are so sorry to hear your bouquet is not as expected, please do get in touch with us via 'support@bloomandwild.com' and we would be more than happy to look into this and make it up to you!

Posted 3 years ago

“The recipient was very pleased with the flowers and while the ordering process was relatively simple I was unable to claim the discount as a first time purchaser. Given I was short of time I had to proceed and pay full price which left me feeling a bit frustrated with the company.”

Helpful Report

Posted 3 years ago

Good Morning Niall, I am so sorry to hear this, I have applied the discount retrospectively and you will be refunded. I am pleased the recipient has enjoyed the flowers! Please do email us in at support@bloomandwild.com if you wish to discuss this further Best Wishes, Bryony

Posted 3 years ago

“I’ve used bloom and wild a few times and it’s been great unfortunately the last time I used it my package wasn’t received.”

Helpful Report

Posted 3 years ago

Good Morning Izzy, We are so sorry the flowers were not delivered, I can see a colleague has arranged for a replacement to be sent, I really hope these will be well received and enjoyed. Please do not hesitate to email us again if there is anything else we can help you with. Best Wishes, Bryony

Posted 3 years ago

“Disappointed that the next day delivery service is offered as well as the specific option for a Saturday delivery, I am aware due to the pandemic there are delays with deliveries and it is in the hands of the Royal Mail once it leaves your main offices - but the website specifically promotes, if you order before 10pm you get free next day delivery. Now that I’m writing a review I’m realising that is what you’ve provided. As I was given free next day delivery, my suggestion would be to potentially specifically list in bold somewhere when ordering that there could be possibly delays when doing this, as I would have ordered them sooner. A positive comment with regards to the flowers, they were beautiful for the price I’d payed. Would use this company again, as long as I don’t need to get the flowers before a specific date”

Helpful Report

Posted 4 years ago

Hello Alexandra, Thank you for taking the time to leave your review, we really appreciate your feedback and thoughts about our delivery methods and highlighting the options when ordering! We are so pleased to hear the flowers were beautiful and enjoyed! Best Wishes, Bryony

Posted 4 years ago

“The flowers were delivered at the correct time as stated when ordering. However, they were delivered to the wrong address which took some time to sort out and locate them which meant that they were sitting where they had been left for 4 hours. I didn't actually see the flowers so cannot comment on the the quality after that length of time.”

Helpful Report

Posted 4 years ago

Good Evening Lynn, Thank you for taking the time to leave your review, we are sorry to hear about this, we really want to chat to you further about this so we have contacted you directly via email. We hope to hear from you soon. Best Wishes, Bryony

Posted 4 years ago

“Up until now always had great service however this time even though ordered 3 weeks in advance birthday flowers arrived late and damaged. Disappointing”

Helpful Report

Posted 4 years ago

Hello there, I am so sorry to hear that your blooms arrived late and damaged, especially as these were for a special occasion. Please could you email us at support@bloomandwild.com so that we can help make this right for you. Warmest, Kate

Posted 4 years ago

“I had no problem placing my order, but there was a problem at delivery, the box wax bent in half causing some damage to the flowers.”

Helpful Report

Posted 4 years ago

Hi Olivia, I'm so sorry to hear the flowers were damaged in transit. I've just sent you an email and I do hope we can help make this right. Warmest, Kate

Posted 4 years ago

“Ordering process was easy and very simple. Ordered on Friday and was told next day delivery. Never received them till Monday. Apart from that no problems”

Helpful Report

Posted 4 years ago

Hello James, Thanks for sharing your experience with us, we're so glad you found it easy to select and order a gift. We're saddened to hear the delivery was not as smooth, and would love to look into what caused the delay, and of course make this up to you. If appropriate, please email support@bloomandwild.com and we can try and put this right.

Posted 4 years ago

“My original order did not arrive for some reason. As a result I needed to phone Bloom & Wild. They were helpful and arranged to send a replacement order by courier.”

Helpful Report

Posted 4 years ago

“The flowers were beautiful went they arrived However I received an email two day before the friend would receive the flower saying that they had been dispatched and now with the royal mail - this created some anxiety about how the the flower would look after being in a sorting house for two day”

Helpful Report

Posted 4 years ago

Hi Linda, I'm so sorry your blooms arrived later than the date requested and for any worry caused. I have just sent an email to you and I do hope we can help make this right. Warmest, Kate

Posted 4 years ago

“Flowers ordered Monday. Expected Wed. Delivered late afternoon Thursday Royal mail problem??”

Helpful Report

Posted 4 years ago

Hi! Ever so sorry to hear that your blooms arrived later than expected. Unfortunately our free delivery service is not guaranteed for the date and deliveries sent via this method can occasionally take an extra working day in transit. We do aim to make this clear at the time of ordering but I am so sorry if this was missed. The flowers themselves should be safe and protected in their packaging while in transit and should only need a trim and a drink on arrival as usual. However, if they are not looking as expected after they have had 24 hours in the vase to re-hydrate, please let us know and we’d be happy to put this right!

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,563 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.