Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,563 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 7th October 2025

5225

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordering system is good and simple. Lots of options to choose from. Only disappointment was I ordered a lovely vibrant choice. However when they arrived they weren’t all that pretty. Very dull colours and too much of the same flower. This was a letterbox option. Next time I would order a bouquet instead. But all in all it was a good service.”

Helpful Report

Posted 4 years ago

Hi Ffion, I'm ever so sorry for any disappointment caused by your bouquet! I've just sent you an email regarding this and I do hope we can help make this right. Warmest, Kate

Posted 4 years ago

“Lovely flowers arrived but it was not the flowers I ordered unfortunately”

Helpful Report

Posted 4 years ago

Hello, I am really sorry to hear this, please can you email us in at hello@bloomandwild.com so we can look into this further? Best Wishes, Bryony

Posted 4 years ago

“The only thing that lets you down is the delivery service. Unfortunately due to this I won’t be ordering again. I ordered from you specifically to have a letter box delivery for a friend who is very poorly. The flowers didn’t arrive on the date they were supposed to, they failed delivery the day after and we’re taken to the sorting office to be collected. I had to go and collect the flowers which was a huge inconvenience and felt they were no longer sentimental and a surprise. I could’ve gone to any flower shop/supermarket and hand delivered them myself which would’ve been easier and cheaper and more convenient for everyone. Having said that my friend said the flowers were beautiful. Definitely reconsider your delivery options.”

Helpful Report

Posted 4 years ago

“Good service via the web but let down by Royal Mail who failed to make a next day delivery.”

Helpful Report

Posted 4 years ago

Hi Stevie Thank you for leaving your review. We are sorry to hear this. We'd like to look into this for you so we have sent you an email directly. Best regards Dina

Posted 4 years ago

“The Dara hand tied bouquet I ordered was very pretty but definitely not worth £55.00. I chose the hand tied bouquet to be delivered by DHL which was an extra £5 so that the flowers weren’t in a small flat box through the letterbox. Unfortunately, maybe my mistake on reading the information, but they still came flat, so I didn’t see the point of ordering a hand tied bouquet rather than letterbox flowers??Several of the stems were broken as well, although the web page allows you to report this. I have used Bloom & Wild before and always been very happy but I was slightly disappointed this time.”

Helpful Report

Posted 4 years ago

Hi Julie, Thanks for getting in touch! Ever so sorry for the misunderstanding. I can see that you have received the beautiful Dara which arrives in a big box, prearranged by our florist team ready to be trimmed and enjoyed. This is different from our letterbox boxes which come in a 2.5cm flat pack boxes, need to be trimmed and arranged. I really wouldn't want to leave you feeling disappointed with this order as value for money is so important to us - so I've gone ahead and popped you an email :) warm regards Natalia

Posted 4 years ago

“We have had flowers sent to us by your company that tbh haven’t been up to the standard we would have expected . This time thought our friends flowers were lovely and she was very happy to receive them . She’s having a well earned break from her nursing job so these brightened up her day .thank you”

Helpful Report

Posted 4 years ago

“I had to email and call to track my order. I gad to have a refund as courier couldn’t be tracked and the status on the app hadn’t changed for 2 days”

Helpful Report

Posted 4 years ago

“Apparently the flowers looked OK, but arrived later than the day requested but that is probably royal mails fault but the card with the message was missing so my friend didn't know who they were from!”

Helpful Report

Posted 4 years ago

“First set of flowers were not good but I took ohioto and emailed company and it was resolved quickly”

Helpful Report

Posted 4 years ago

Hi Christine. Ever so sorry to hear that your blooms weren't perfect. Unfortunately there's a small risk when sending living things through the post but our Customer Delight team is always ready to put things right :)

Posted 4 years ago

“Having used B&W on previous occasions without complaint, we were disappointed with the recent flowers for our wedding anniversary. In the past the flowers have reacted well to being taken out of the box and dealt with in accordance with the instructions, unfortunately this time they have looked stressed and tired.”

Helpful Report

Posted 4 years ago

“Great delivery but very sad & disappointed when I saw the flowers the next day (which were a birthday present to a good friend) as some of the flowers were droopy & lifeless - see photo.”

Helpful Report

Posted 4 years ago

“I found ordering easy but whomever executed your order let you down. I suspect the problem was a early Monday delivery and this was made ready on the Saturday with left over flowers. Delivery was not made until 17.57 although I had arranged a morning delivery. However I would give you five stars for the way you handled this and executed an apology to my daughter. I would recommend you to others because of that and believe you deserve it. Thankyou”

Helpful Report

Posted 4 years ago

“Not a very good experience for first time of ordering they never arrived on the day and then when you sent them again they arrived ok but with the first lot which were half dead.”

Helpful Report

Posted 4 years ago

“Ordering was complicated and nearly gave up after the third attempt. Receiver loves the flowers and once ordered delivery was fast.”

Helpful Report

Posted 4 years ago

Hey Barry, Thanks for sharing your experience, we are sorry to hear the ordering process was frustrating for you, and would love to better understand if there is something we can improve here, so please do let us know at support@bloomandwild.com so we may look further into this. Ver glad to hear otherwise the stems were enjoyed!

Posted 4 years ago

“The Blooms gorgeous! Delivery - excellent The checkout/ payment process - a nightmare! *Took about half an hour to actually finally pay via PayPal. *The promised extra discount for having the app did not materialise. *The card and message kept changing and trying to pin it down for the final checkout was frustrating. I've bought from the company once before and the same thing happened then. I'm not sure that I'd buy my next bunch from here.”

Helpful Report

Posted 4 years ago

Hi Barbara, We are terribly sorry to hear the issues you have experienced. We have sent across a email to you to try make things right for you.

Posted 4 years ago

“Fab communication prior to delivery, fast delivery with Royal Mail and packaging not damaged. Opened the flowers and they looked wilted. Sadly two of the flowers were broken and one flower was moldy, so they had to be discarded. After a day in water, the other flowers have come back to life and smell wonderful.”

Helpful Report

Posted 4 years ago

Hi Ruth Thank you for leaving your review. We are so sorry to hear this. We really do want to look into this for you and get this resolved so we have sent you an email. Best regards Dina

Posted 4 years ago

“Bunch pretty, smelled lovely, but compared to other bunches same price, elsewhere, this bunch held less, little disappointed.”

Helpful Report

Posted 4 years ago

Hi Joyce Thank you for leaving your review. We really do want to look into this for you and get this resolved so we have sent you an email. Warm regards Dina

Posted 4 years ago

“The flowers were absolutely beautiful, however I asked for the flowers to arrive on Sunday and they arrived on the Tuesday.”

Helpful Report

Posted 4 years ago

Hi Siobhan, Ever so sorry to hear that your flowers arrived late, this shouldn't have been the case! Please pop us an email at hello@bloomandwild.com and we would love to put this right for you :)

Posted 4 years ago

“The ordering process was easy. The order was delivered on time. However, the quality of the flowers could be improved. For example, the sunflower in the bouquet I ordered were of lower quality, indicated by dry leaves shown in the picture below.”

Helpful Report

Posted 4 years ago

Hi Ari, so sorry to hear this! Would you please be able to send an email with the photo attached to support@bloomandwild.com quoting reference number 1616462, so we can look into this for you? Best wishes, Tim

Posted 4 years ago

“Flowers sent to my sister consisted of gladiolis amongst others, but stems were cut so short most of the flower heads in bud were under water when placed in vase! Such a shame. Also it was a bit of a strange combination Gladiolis and Sunflowers!”

Helpful Report

Posted 4 years ago

Hi Lin, I'm so sorry for any disappointment caused here. I've reached out to you directly, and sent an email over to you. I do hope we can help make this right. Warmest, Kate

Posted 4 years ago

Bloom & Wild is rated 4.9 based on 87,563 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.