Bloom & Wild Reviews

Name: Bloom & Wild
Address: Bloom & Wild, Unit V203, 1 - 45 Durham Street, Bloom & Wild, Unit V203, 1 - 45 Durham Street, London Borough of Lambeth
Rating: 4.85

4.9 Rating 87,535 Reviews

97 %

of reviewers recommend Bloom & Wild

Company Reviews

Metrics

Info

4.9

Based on 87,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Bloom & Wild Review Amazing flowers from Bloom & Wild

About Bloom & Wild:

Hi, we’re Bloom & Wild. We don’t just send flowers. We help you care wildly.

As the UK’s most-loved online florist, caring wildly is at the heart of our business. And it’s in the soul of our people. Caring wildly is celebrating the little things we all do for each other every day. Not just on the big occasions. It’s being there for the highs. Stepping up for the lows. Or finding silly ways to make someone smile. After all, unexpected flowers really are the best kind.

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Bloom & Wild 5 star review on 5th October 2025

5232

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Usually I am very pleased with Bloom & Wild and use the app regularly. But on the most recent occasion my order fell into the 10% that doesn’t arrive on the day requested meaning it was late for my friend’s birthday. Some buds were broken also. Pretty disappointed. Think I may stick to Haute in the future.”

Helpful Report

Posted 3 years ago

Hi Samantha, I'm glad to hear you've had great experiences us with in the past, but I'm really sorry to hear that this time the blooms weren't in the best condition and they missed your friends birthday. Could you please give us an email at support@bloomandwild.com with the reference #2997606 so we can help put this right for you? Warm Regards, Zac

Posted 3 years ago

“Terrible app. Please improve it! It's a nightmare to use.”

Helpful Report

Posted 3 years ago

We're so sorry to hear that you're upset with our app, we really want to make sure it's easy for all our customers to use. Could you please give us an email at support@bloomandwild.com with some more information and we'd be happy to help? Warm wishes, Zac

Posted 3 years ago

“A little disappointed as I order flowers to be delivered for my granddaughter coming home from hospital. They took four days to arrive so not really good service.”

Helpful Report

Posted 3 years ago

Hi Josephine, We're so sorry to hear these blooms were delayed especially given the situation for sending them. I do hope she is recovering well. If you could please give us an email at support@bloomandwild.com with the reference #2995610 that would be amazing so we can put this right Warm Regards, Zac

Posted 3 years ago

“Attractive products with a good discount. Arrived as promised flowers and chocs great - vase was broken.”

Helpful Report

Posted 3 years ago

“An easy ordering experience, and choice of flowers. Tracking my delivery was simple, but the flowers were a long time in transit, arriving two days later than expected. The flowers were definetly in need of a good long drink on arrival. Slightly disappointed, as these were to a relative who has been through a lot recently. J”

Helpful Report

Posted 3 years ago

“Delivery was poor arrived 6.45pm one day late £10 refunded but missed the celebration Product was good”

Helpful Report

Posted 3 years ago

Hi David. I'm really sorry to hear this. Please could you message us at support@bloomandwild.com quoting the reference 13621012 so we can best resolve this with you? Our apologies again.

Posted 3 years ago

“I found ordering easy but as yet have not received any evidence the recipients has received the flowers”

Helpful Report

Posted 3 years ago

Hi Gillian. Thank you for leaving your review. I'm sorry to hear this. Please could you message us at support@bloomandwild.com quoting the reference 13620810 so we can best resolve this with you? Our apologies again.

Posted 3 years ago

“Package arrived on time used special DPD 1 day Flowers were pretty and the receiver loved them However glass vase was smashed Have been advised a refund is on its way but would advise to consider adding the vase to avoid any disappointment”

Helpful Report

Posted 3 years ago

I'm so sorry for any disappointment caused here. Please could you email us at support@bloomandwild.com, quoting reference 13613718 so that we can help make this right? Our apologies again.

Posted 3 years ago

“Hi there - the positives I find with Bloom and Wild is that the website works very quickly and easily. The lady that assisted me on the call was very patient and polite. But I was disappointed with the website pictures as they do not reflect how good they are. The flowers in the jars look very sparce and not very luxurious. A suggestion would be that you eliminate the jars and replace with a nicer vase. Many thanks - very good service. Customers were very pleased.”

Helpful Report

Posted 3 years ago

Hello Debra, thank you for leaving a review and your feedback. I have just sent you an email regarding this. Warmest, Kate

Posted 3 years ago

“Ordering service & delivery updates were excellent however disappointed in the flowers I had sent .. I had choosen this particular Autumn bunch as the reviews were very good …”

Helpful Report

Posted 3 years ago

Good Morning Sharon, We are really sorry to hear this, we certainly do not want you to feel disappointed. We have emailed you directly so we can discuss this further with you! Best Wishes, Bryony

Posted 3 years ago

“I decided to purchase this tree as it looks very pretty in the photos and had many 5 star ratings. It arrived the following day and was well packed. However, when I unwrapped it I was so disappointed. It was packed flat and when I tried to tease out the branches, one fell off. There weren’t that many to start with. It wasn’t any where near as full as it appears in the photos. It came with no instructions on how to put it all together nor how to care for it. I wouldn’t buy again.”

Helpful Report

Posted 3 years ago

Hi Susan So sorry to hear this. Could you please send an email to support@bloomandwild.com quoting reference number '13579521' please? Best wishes, George

Posted 3 years ago

“First time I’ve used Bloom & Wild. I placed the order last Thursday and the receipt said delivery on Saturday or may be a day late. They arrived on Monday and although they are apparently ok, three days from packing to delivery is a long time in the life of a cut flower.”

Helpful Report

Posted 3 years ago

Hi Julie So sorry to hear this. Could you please send an email to support@bloomandwild.com quoting reference number '13579160' please? Best wishes, George

Posted 3 years ago

“The flowers when they arrived were lovely. However, delivery was very disappointing. They were ordered on Friday for next day delivery but didn’t arrive until Monday afternoon. The moment had passed and also at least two days of the guaranteed freshness had gone.”

Helpful Report

Posted 3 years ago

Hi Janet, So sorry to hear this. Could you please send an email to support@bloomandwild.com quoting reference number '2981526' please? Best wishes, Tim

Posted 3 years ago

“Order flowers for two friends , one order arrived next day , beautiful flowers , the second arrived three days later than expected . Would use Bloom and wild again , although on this occasion disappointing”

Helpful Report

Posted 3 years ago

I'm so sorry to hear that. This is certainly not the experience we wanted for your friend. Could you please send us an email with the reference 2976384 to support@bloomandwild.com, and we can investigate this further, and put it right? Warmest, Sol

Posted 3 years ago

“I sent the flowers as a 'thank you' to a friend. She said they are lovely. I requested delivery on a Wednesday. However, on the Tuesday the Royal Mail tracking indicated an attempt to deliver had been made that day but no access was available and they'd try again the next day. There was no attempt made as she was at home all day. The delivery was made the next day as I'd requested. Just concerned the flowers were lying in a delivery office for longer than they should have been and may not last as long as they would have.”

Helpful Report

Posted 3 years ago

Hi Muriel, We are so sorry to hear this! So we look into this for you, could you please pop us an email to support@bloomandwild.com and we can certainly put things right for you.

Posted 3 years ago

“I use them a lot and generally have only good things to say but the last one that I received (sent to me) was tired looking before I had even arranged it. Had to throw some flowers away.”

Helpful Report

Posted 3 years ago

Hi Rachel. Thanks for leaving your review. This is certainly not the experience we want. We've popped you an e-mail over to best resolve this with you.

Posted 3 years ago

“The flowers were beautiful and my mum was delighted with them but the delivery was late, they were for my mums 1st anniversary without my dad and should have arrived on the 2/11 but they did not get ther til the next day”

Helpful Report

Posted 3 years ago

Hi Christine, So sorry to hear this. Please send an email to support@bloomandwild.com quoting '2963195' so we can look into this for you. Best wishes, Tim

Posted 3 years ago

“The flu were beautiful and only spoiled by the fact my gift card wasn’t added”

Helpful Report

Posted 3 years ago

Hi Julie. I am really sorry to hear this. We have sent you an e-mail to hopefully get this resolved for you. Our apologies again.

Posted 3 years ago

“Ordering was easy but glad I asked for delivery on 2nd November the day before Louises birthday as they didn’t arrive ‘til the 3rd, maybe as delivery was to Scotland it took the extra day. I have no idea what condition the flowers were in when they arrived but I was told they were lovely so hopefully they were. Rating was nearer 4 than 3 but just not quite there”

Helpful Report

Posted 3 years ago

“An absolutely beautiful bouquet of flowers, however I was disappointed that there were only 36 stems of flowers instead of the 47 stems promised on the website when I ordered them and unfortunately they only lasted 3 days even with the special flower food that was provided and I put in the water.”

Helpful Report

Posted 3 years ago

Hi Bridgette, I'm so sorry to hear the flowers were disappointing and did not last as we would expect. I've just sent you an email and I do hope we can help make this right for you. Warmest, Kate

Posted 3 years ago

Bloom & Wild is rated 4.9 based on 87,535 reviews

Frequently Asked Questions

What are Bloom & Wild flowers like?

Customers rave about the quality of Bloom & Wild flowers.

What is Bloom & Wild delivery like?

Delivery is normally with 3 days, the box is designed so it fits through your letterbox.