Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,062 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,062 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowing what I wanted to purchase made ordering easy , plus I was also given recommendations by Direct4pets , so choosing the right option was very easy. I am waiting on delivery as only just purchased”

Helpful Report

“Website was so easy to use, the price was excellent and the product arrived promptly. Will definitely use this website again”

Helpful Report

“Great service at the best price. Many thanks”

Helpful Report

“Super easy website purchase and best prices around - great setup.”

Helpful Report

“Product arrived really quickly, I have used this product before it is very good. Website purchase was easy and good value, all round good experience.”

Helpful Report

“Easy to use site. Found what I needed easily and checkout process quick and streets free.”

Helpful Report

“Excellent service. Free postage on my flea spot on. Ordered late Friday and arrived super quick on Monday. Good price too”

Helpful Report

“Supposed to be 1 day delivery, now on day 2 and cannot even track. Would not use again”

Helpful Report

“Easy ordering and fast delivery, will definitely go back to this sight for my regular flee and worm treatment for my cat's.”

Helpful Report

“Easy to access such a wide variety oc products. Simple to select, click & order.”

Helpful Report

“One of the easiest purchases I’ve done..”

Helpful Report

“My experience of ordering from this company was very good. I had not used them before so was not sure how the service would be. The website was clear and the ordering process was easy. The company kept me very well informed about my dleivery. I would use them again.”

Helpful Report

“I have not yet received my purchase, nor did I expect to because it has only been a day or so since I placed my order. The website was easy to use. I will say however, that there was a message that offered 5% off purchases when one signed up with email details. There has been no such reduction or follow-up after having provided my email address.”

Helpful Report

“I searched for a Seresto flea collar and Direct4pet website had them at a reasonable price. It was simple to place an order and arrived very quickly. I wanted to buy from a trustworthy source as there are plenty of fake Seresto collars on the web. I'm very happy with my choice.”

Helpful Report

“I ordered some leather balm and it was very easy to order with delivery included. It was despatched very quickly and arrived the next day. Very impressed.”

Helpful Report

“Easy to used but not clear description product I thought I ordered yellow colour dog toy cos that I had on pic And now I have to pay for send to back”

Helpful Report

“Excellent and easy to use site”

Helpful Report

“Very easy website to use and fast checkout. Will comment further when I receive my order”

Helpful Report

“Easy to use and great price !”

Helpful Report

“I have ordered cat medicines from them through Tesco Marketplace, but Evri lost my parcel on the way. As soon as I sent an email to Direct4Pet, Black Cat Medicines about my issue, they replied straight away and offered a free replacement for me, which they have shipped same day and 2 days later I have received. I am so pleased with their customer service and will definitely order from them in the future.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,062 reviews