Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,451 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Website is easy to use, fast shipping, product is good quality exactly what I was looking for.”

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“Easy website and order processed very quick. Definitely use them again .”

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“Competitively priced and prompt delivery”

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“Had a problem with delivery but they resolved it quickly. Pleased with product”

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“Very easy to search for the product we wanted. Description was accurate and price was very good. Definitely better than buying from our vet surgery, over half the price. Would definitely recommend this company. Delivery and packaging was excellent. Many thanks.”

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“easy to find the stuff i wanted and a lot cheaper than the vets as a single can would of cost me £30”

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“Excellent service. Fantastic price and speedy fast delivery, thank you”

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“Great service, very easy to use the website and order dispatched very quickly, will definately order from here again.”

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“My item was out for delivery when they contacted me to say parcel damaged. I contacted direct4 pets and straight away I got a sincere apology and received my product re ordered the next day. Very pleased with theem”

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“Excellent service and product”

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“I have started the medicine first time. It works really well. No fleas at all My cat is fine This is the same formula which I was buying in 13£ from my vet. Thanks direct4pets. I sm so happy with purchase.”

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“Easy peasy very quick delivery:)”

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“Quick & very reliable delivery service”

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“Excellent service. Very easy to find the item that I wanted and checking out was simple and quick. I was kept informed of the status of my order and my package arrived within the given timeframe. All good!!”

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“Easy to use.”

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“Very easy, will use them again.”

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“Very efficient, good price and would definitely use again.”

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“Easy to find the item l needed . Simple to place order , delivery was within the estimated arrival time . Very pleased !”

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“Such a brilliant company, excellent prices and the delivery is just brilliant and very quick.”

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“I buy my dog’s food from Direct4Pet and the service is always quick and reliable. Good selection, great prices and easy ordering. Highly recommend!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,451 reviews