Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,997 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is an easy website to access. The products are great and at a good price. I ordered from Amazon but it came for Direct4pet, so I looked on their website and the same product was cheaper, so now I order it form Direct4pet. Service is good and items arrive well packaged.”

Helpful Report

“Set up a monthly subscription and have been using this company for quite a while. Great product at a great price. Very helpful if you need to contact them, great customer service.”

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“Poor service, poor product packaging and complete unwillingness to give a refund or for me to return the product. Disappointing and I have never faced this issue before with any company ever this level of resistance for a damaged product.”

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“easy to order and FREE delivery - we like Free!!!”

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“They were so big not for our boy & if we bashed them up in his food he knew straight away. Would be a good idea if you show the size”

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“Excellent service happy to use again”

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“Very easy to order online,fast shipping, slightly cheaper than other reatail places”

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“excellent- very easy to order, good price, and arrived very quick”

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“Great service would use again and”

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“Very pleased with your service, easy to order and come very quickly thank you”

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“Easy to order. Unfortunately it wasn't dispatched, but this was rectified within a few days with a new order being sent out.”

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“I haven't received the flea shampoo yet.”

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“Easy to use and efficient delivery Good value product”

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“Good prompt delivery”

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“Product despatched quickly”

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“easy and fast”

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“Verry bad. I asked a can against fleas and recived a white paint can Absolutley disapointed. Costumer services did nothing to sort it out.”

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“Very easy to oder goods. Have used this seller before. Love the new website. Highly recommend this seller”

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“Excellent products price and service”

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“Excellent service. Had a problem with delivery but they sorted it out straight away.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,997 reviews