Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,444 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,444 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and recieved quickly.”

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“Simple and straight forward ordering process”

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“Had our first ever order delivered last week. Well Happy will definitely use this company again, great value for money”

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“Always prompt delivery and reasonable prices.”

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“Extremely easy to order. Highly recommend this website.”

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“Good prices for quality products & fast delivery 5 stars”

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“ALL VERY SATISFACTORY. THE ORDER ARRIVED PROMPTLY AND WAS AS ADVERTISED”

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“Brilliant product my rabbits favourite treats”

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“Excellent Would order again”

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“As ordered. Arrived quickly.”

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“Very easy and straightforward to subscribe and delivery was within three days so highly recommend and will continue to use them”

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“I have been purchasing from Direct4Pet for awhile for Oralade which our elderly cat needs as a supplement for the many medical problems he has. The price, delivery service and customer service is excellent. I highly recommend them and will happliy continue to purchase from them.”

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“Website is easy to use, fast shipping, product is good quality exactly what I was looking for.”

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“Easy website and order processed very quick. Definitely use them again .”

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“Very easy to search for the product we wanted. Description was accurate and price was very good. Definitely better than buying from our vet surgery, over half the price. Would definitely recommend this company. Delivery and packaging was excellent. Many thanks.”

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“easy to find the stuff i wanted and a lot cheaper than the vets as a single can would of cost me £30”

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“Excellent service. Fantastic price and speedy fast delivery, thank you”

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“Great service, very easy to use the website and order dispatched very quickly, will definately order from here again.”

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“My item was out for delivery when they contacted me to say parcel damaged. I contacted direct4 pets and straight away I got a sincere apology and received my product re ordered the next day. Very pleased with theem”

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“Excellent service and product”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,444 reviews