Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,255 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,255 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second order with this company as the first order went as smooth as butter easy to use website good choice of payment options great prices & free & quick delivery there's no more to say than that will use this company more in the future”

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“Very good service, they kept me informed of my orders progress. Price was very reasonable too”

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“It was so easy to purchase the item we wanted and the shipping was very quick.”

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“Easy to find product I needed. Kept up to date on order and delivery. Will use again.”

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“Unfortunately The item I ordered didn't work on my Animal but it hasn't deterred me from ordering from this site again”

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“Brilliant gel for getting rid of tartar on my dogs teeth. Is has an adhesive quality to it and leaves a sticky residue on the teeth, with the help of dental chews it rubs off. A great product when my dog doesn't like her teeth cleaned. I've had several tubes now and won't go back to other products. I wish it was cheaper tho!!!!”

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“Ordered hay - cheaper than most and came very quickly”

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“Very pleased with my purchase. Ordering was easy, a good price and quick and free delivery. Will use again.”

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“I have used black cat for years. They are trustworthy reliable and professional. I have never had any problems at all. I do prefer the Black Cat name but that doesn't affect anything it's just a personal choice ;-) Excellent to deal with and well worth five stars. Thanks guys x”

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“Great customer service and products. Would highly recommend.”

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“Always get glucosamine with GLM from direct4pet and the price and service is second to none”

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“Excellent prompt service and very competitive pricing .Highly recommended”

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“Am very happy placeing order with u,it arrived in time,very fast”

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“Item arrived as described and super fast next day delivery. Would highly recommend”

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“Very easy to use. Best price i found for the item I wanted.. very Quick. DELIVERY. WILL BE ORDERING ALL MY ITEMS FROM YOU. THANK YOU HAPPY NEW CUSTOMER”

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“Advantage pipettes working for fleas.Amazing product, recommend! Quick delivery as well.Very happy as always.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 7th August 2026

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“Good price, frèe postage”

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“My cat food arrived yesterday and was kindly left behind my side gate. I will give them some tomorrow 👍”

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“Super efficient Company! Item was despatched within 40 minutes of order placement and received two days later. 10/10! Thank you.”

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“Fast delivery, very happy with product and price. Thankyou very much 🌸”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,255 reviews