Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,959 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,959 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

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“Excellent products price and service”

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“Excellent service. Had a problem with delivery but they sorted it out straight away.”

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“Everything went well. Gold price and received quickly.”

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“Quick and easy to order with free delivery offered.”

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“Quick and easy purchase at a highly competitive price. Delivered very quickly”

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“Great quick service, very reasonable prices.”

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“Quick and efficient so easy to do”

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“Have used this company before. Good prices, easy website to navigate, swift delivery.”

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“I ordered two cans of flea spray which went astray. I phoned Direct4Pet and immediately another two cans were ordered and sent. I received these the next day. Couldn’t praise the service higher.”

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“Always good, thank you. But don't understand why suddenly the order is split up and posted separately.”

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“Very pleased with purchase. Well packed, quick delivery. Thank you”

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“Quick delivery, great after care. Recommended.”

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“Yes it was okey”

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“Very simple & straightforward.”

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“Ordered Nikwax wash. Easy to order. Arrived quickly. Well packaged. Would buy from here again”

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“Webside very easy to navigate and to place order.”

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“Site was easy to find and use , very informative, great price for product , would recommend to everyone, will use again .”

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“I item I wanted was out of stock. I used the email alert to tell me when the item was back in stock and ordered it immediately. The item arrived within two days. An excellent service - thank you.”

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“Ordered flea drops for cat, easy to find what I wanted and order. They were very quick to dispatch and communication was good. Order arrived quickly.”

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“Good value and quick delivery”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,959 reviews