Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,335 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“excellent service, great price and arrived quickly”

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“Had a delivery issue and they resolved instantly; great service”

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“Correct order arrived quickly and free delivery.fully recommend Black Cat Medicines.”

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“Easy to order and the special food my dog now needs arrived in 2 days. Unfortunately one of the trays was damaged and the food went mouldy. Luckily it was the only one damaged. Perhaps extra protection packaging would be an idea. I have now agreed a subscription and look foreword to receiving the next delivery.”

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“Fantastic service items arrived very quick. Thank you. Will be ordering off you again in the next couple of months”

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“Fabulous service. Ordered late Friday afternoon and it arrived on Sunday. Great product too, considerably cheaper than buying from our vet. I will certainly use again.”

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“Very pleased with this company, easy ordering, fantastic product, great price.”

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“Was very easy to order on the website and arrived well packed and fast delivery. I would recommend this company.”

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“Wasn’t pleased with the last item I used as it was misleading pictures show pack 6 ball but only has 3 in packs wouldn’t of ordered as it was expensive”

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“I ordered items for our parrot. It was easy to make it a regular 6 weekly delivery. The package was left in our porch & we were able to pick it up wben we got home”

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“Prompt, reliable delivery as always”

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“Easy to order, fast delivery”

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“Easy to navigate website and a great price for what we required.”

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“I purchased some Advantage cat flea treatment. It’s my preferred treatment for my cats. It arrive supper quick which as much appreciated.”

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“So pleased I found this retailer! Best price for my cats’ flea treatment and the whole process from placing my order to through to delivery took less than 24 hours! Impressive! Have already recommended to a friend.”

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“This was a present for my beautiful Tigger and I love the excellent prices & quick free delivery so would definitely recommend using this site”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th September 2026

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“I ordered some oralade for my dogs. It was easy to order and I received my order 36 hours later. I hadn't even chosen express delivery and so I was very impressed at how efficient they were.”

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“Very quick delivery would use again thank you”

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“Excellent. Best price and quick delivery”

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“Very good and easy to use website with a good selection of products made ordering a simple process-thank you! Quick delivery too!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,335 reviews