Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,241 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,241 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order dispatched no problem Then no sign of the parcel then the parcel got burst in transit so no parcel for me then”

Helpful Report

“Am very happy placeing order with u,it arrived in time,very fast”

Helpful Report

“Item arrived as described and super fast next day delivery. Would highly recommend”

Helpful Report

“Very easy to use. Best price i found for the item I wanted.. very Quick. DELIVERY. WILL BE ORDERING ALL MY ITEMS FROM YOU. THANK YOU HAPPY NEW CUSTOMER”

Helpful Report

“Advantage pipettes working for fleas.Amazing product, recommend! Quick delivery as well.Very happy as always.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 7th August 2026

Helpful Report

“Good price, frèe postage”

Helpful Report

“My cat food arrived yesterday and was kindly left behind my side gate. I will give them some tomorrow 👍”

Helpful Report

“Super efficient Company! Item was despatched within 40 minutes of order placement and received two days later. 10/10! Thank you.”

Helpful Report

“Fast delivery, very happy with product and price. Thankyou very much 🌸”

Helpful Report

“My doggy medicine arrived quickly and well packed.”

Helpful Report

“good quality products at affordable prices, i got next day delivery too. thank you for helping to look after my furkids they and i are very happy”

Helpful Report

“Fast postage, great price, Used a few times. Thanks”

Helpful Report

“Easy to order on the website and fast delivery”

Helpful Report

“My dog had a small lump inbetween its toe, after bathing it in epsom salts it burst, after applying F10 Germicidal Barrier Ointment it healed in about 5 days, just a little scab now. Very happy.”

Helpful Report

“The website was easy to use and the contact with them was very good. Unfortunately I never received the delivery due to an issue with Royal mail. Direct4pet handled this without any issues and offered me a resend or a refund but because I needed the product urgent I chose for a redund which was received within 24 hours”

Helpful Report

“Very easy to use website and prompt delivery”

Helpful Report

“Wanted flea treatment for our cat and saw PET DIRECT and ordered ADVANTAGE TREAMENT on line good price and received it 2 days later will be using PET DIRECT in the future”

Helpful Report

“Excellent service, very fast delivery, good price and has done the job. Really would recommend. Will definately purchase again from this honest seller. Thankyou”

Helpful Report

“Easy to order and quick delivery. Thanks 😊”

Helpful Report

“Very easy website to use, for someone not very computer literate”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,241 reviews