Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,451 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,451 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to order, straightforward Quick delivery too”

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“It was very easy and quick to place my order with Direct4Pet / Black Cat Medicines. I found the item that I wanted on the website and it was very easy and straight forward to add it to my on-line basket and go to checkout. I received an acknowledgment email and was kept informed of the progress of my order.”

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“I purchased flee and worming treatment. It was a very smooth process and prompt delivery.”

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“very easy”

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“Unable to get item but asked to be emailed when back in stock On receiving the email placed order which arrived promptly”

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“It was quick and easy to make my flea treatment order for my cats at Direct4Pet and it arrived in good time.”

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“Not good on internet but found this site easy to understand”

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“Easy to order and recieved quickly.”

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“Simple and straight forward ordering process”

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“Had our first ever order delivered last week. Well Happy will definitely use this company again, great value for money”

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“Always prompt delivery and reasonable prices.”

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“Extremely easy to order. Highly recommend this website.”

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“Good prices for quality products & fast delivery 5 stars”

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“ALL VERY SATISFACTORY. THE ORDER ARRIVED PROMPTLY AND WAS AS ADVERTISED”

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“I have returned the product in fact I didn't even collect it from the courier as it's an incorrect product.”

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“Brilliant product my rabbits favourite treats”

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“Excellent Would order again”

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“As ordered. Arrived quickly.”

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“Very easy and straightforward to subscribe and delivery was within three days so highly recommend and will continue to use them”

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“I have been purchasing from Direct4Pet for awhile for Oralade which our elderly cat needs as a supplement for the many medical problems he has. The price, delivery service and customer service is excellent. I highly recommend them and will happliy continue to purchase from them.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,451 reviews