Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,898 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 28th January 2026

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 23rd November 2025

220

Anonymous

Anonymous // 01/01/2019

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“Excellent website easy to find and order items required information on items excellent. Highly recommend.”

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“Whooppeee All good and wee plants will thrive now thanks”

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“Easy to order and the safety checks that I was ordering the correct dose for my pet.”

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“Cystaid easily found, good price, free p&p and quick delivery”

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“Site simple to navigate and order from with excellent communication and tracking, with faultless delivery”

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“Easy to use website, excellent prices, straightforward terms and conditions.”

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“My first order. Very easy to navigate and to find what I wanted. I shall certainly use Direct4Pet again.”

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“Easy website to order from. Good communication on delivery”

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“Excellent price and service from direct4pet. Superb.”

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“Very easy site to use and have already had an email saying my product has been dispatched.”

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“Highly recommend and the price is great”

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“Excellent service, speedy delivery, glad I found your site, because our dog needs the gel in his eyes 3 times a day. Thank You.”

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“It was very easy to place order. Price was great and free shipping too. Delivered very quickly.”

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“Easy to order with very competitive prices, item came very quickly, very pleased will buy from again.”

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“Instantly easy and straightforward”

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“Veery easy to navigate around the site and order goods. Delivery was very fast. I’ve used this company before and will continue to do so.”

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“The web site was very easy to use. They are very efficient and goods arrive as promised and without damage. I highly recommend them.”

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“Very easy to use the website and competitive prices”

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“As always excellent service and kept informed of the delivery.”

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“the webpage was very very easy to use ,had a good layout and I was pleased to have no p and p charge”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,898 reviews