Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,176 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“This company was very fast in processing my order. They sent me an email straight away to let me know they were dealing with it and I was surprised as it was free delivery how fast my items arrived .”

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“I found using the website very easy and a quick delivery. Would use them again.”

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“I have now used Direct4pet's web site a few times to order specific medications for koi. The service has been very good as is the price of the items I required. The option to get a discount was very useful.”

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“Quick and easy to purchase online.”

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“The website purchase was easy to use and order products. However when my product arrived it was past its sell by date. I contact Direct4pet and was given a refund.”

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“Swift delivery and great service.”

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“Thought the service was excellent, and cheaper than getting it through the vet”

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“So glad I found this company. easy to use website, great prices and fast delivery”

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“Quick and easy to place order at a very reasonable price ,even asked questions about my pet when putting my order in and ordered one day and it was delivered the next, fantastic service will certainly be doing business again”

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“Very easy online ordering process with competitive pricing and prompt delivery”

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“Fast, efficient, delivery, well packed, would highly recommend this seller, have ordered many times.”

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“Good product, very strong, fits well does not bother the dog. Your staff were very helpful with our order and it arrived on time and in good condition.”

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“Very easy website to navigate and super fast delivery service and excellent price. Most importantly my pet loves her new food.”

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“Very easy to make the purchase. Unfortunalty the product was lost in the post but once made contact they sent out another for next day delivery. Really pleased with the service”

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“Great service. Free delivery great prices”

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“Easy & quick transaction”

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“It was quick and easy to place an order and it was delivered quickly.”

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“Easy purchase on website, good price and speedy delivery.”

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“A great, easy to navigate website.”

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“I purchased a four litre of Wet & Forget cleaning fluid. The price was very competitive along with free delivery. I would recommend Black Cat.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,176 reviews