Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,096 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

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“Very easy to order online and super fast delivery, highly recommend”

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“Very easy to order from the website,,! Item itself was absolute rubbish”

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“Fast efficient service with great prices. Would recommend!”

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“Item never received due to Courier non-delivery. Don't use AMAZON to deliver again. Try ROYAL MAIL.”

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“Very easy to purchase. Quick delivery.”

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“I found it very easy to use...and usually have problems with website....arrived really quick and good service. Also delivered”

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“Easy site to folliw and to place the order. Delivery prompt. Will use again.”

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“Ordered a new wheel for my wheelbarrow, it was delivered in a couple of days and is now on my wheelbarrow. Job done.”

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“Excellent service, delivered on time.”

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“Great easy website”

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“Easy to order, great value, delivered fast, will be using again, thank you very much.”

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“Easy to order and quick delivery. Good communication”

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“Website purchwas was fine. Finding someone to contact post purchase was a NIGHTMARE. I couldn't get through to anyone to contact and my order never arrived. No explanation provided, no way to reschedule. They offered me a refund but never refunded the £5 shipping.”

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“so easy to order and the cheapest place to get Glandex from. I will definitely be buying from them again”

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“Great fast speedy services..all items arrived in perfect condition..easy to order items also”

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“We have now purchased twice from the company and each time have received good quality product and speedy service at a fair price.”

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“Great service, fast dispatch”

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“good quality product arrived on time and worked very well”

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“Website very easy. Really quick delivery good product definitely will use again”

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“The whole process from ordering to delivery was very efficient. Good quality sunflower hearts and the birds are enjoying them.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,096 reviews