Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,005 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,005 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant experience all round, the delivery time was amazing and the product was an excellent price - would highly recommend.”

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“Totally reliable ollys medication is always on time ..and any problems they are there to help professional and reliability is what we all want for our pets and their medication.”

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“fast delivery, satisfied with the product”

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“web site very easy to use and product was delivered very fast :-)”

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“Lovely product, fast p@p, happy with service”

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“Unfortunately I never received my order as it turned out that the suppliers had run out and so I was given a vague estimated delivery date of some time in the New Year so I cancelled. In fairness, I am sure this was not the fault of direct4pet and they refunded immediately but I was informded that the order was on its way when clearly it could not have been.”

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“Ordered flea spray for my house at a cheap price with free delivery fantastic”

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“I ordered some food for my pet rats. 4 bags cheaper then anywhere else. Great communication, fast delivery.”

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“Easily navigated purchase process. Delivered within advertised parameters. Updated on stages of delivery process. Overall satisfied with purchase, price, product and postage.”

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“Super easy to order and very good communication and quick delivery”

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“Service from purchase to delivery was swift and perfect!”

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“Very competitive prices. Easy to order and delivered very quickly.”

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“Fantastic prices and quick free delivery, will now be my permanent retailer for my cat flea treatment”

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“5*!!!!!!!!”

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“Very happy with my product, very fast delivery.”

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“The website was easy to use. The product I ordered arrived quickly and I could track the package.”

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“Easy to navigate website. Competative prices. Quick delivery.”

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“This company is not worth 1star. They dispatched my order in poor packaging resulting in the bottle smashing. I contacted them & they said it was my fault the bottle smashed & refused to replace it. Name supplied”

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“Excellent company, i have placed many orders over the years either direct on their website or through other sites. Delivery is always very quick.”

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“Such a large variety of choice on website. Easy steps to prompt you when you make an order.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,005 reviews