Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,997 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

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“Good , product work slowly but it shows improvement thank you”

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“Very pleased with this company, easy ordering and fast delivery”

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“Ordered some eye gel which was excellent value. However courier to where I live proved to be an issue. I contacted the company and recieved a promt and satisfactory resolution to my problem. Thank you so much.”

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“Excellent service !”

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“Good quality rabbit feed product which is a really competitive price and I get it on subscription which is easy to manage through the website. I can either request it earlier if needed or delay the delivery if I have too much. Very pleased and will continue to use”

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“Easy website to use and would use again. Purchased advantage for cats. Stopped flees quickly.”

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“Very easy to use and arrived quickly”

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“Thank you very much very good prices and quality of items”

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“Sent 2 emails regarding damage to packaging still waiting for reply”

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“Excellent service as usual thank you,”

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“All went smoothly”

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“I'm awful with computers and even I found the website easy to use”

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“It was easy.”

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“The website was easy to navigate and the prices very competitive 👍”

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“Very clear and easy to use website. Found the very specific product that I needed with minimal searching. Very quick and easy.”

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“Hi many thanks for your delivery . The buying process was easy and efficient.”

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“Genuine product of 🐈‍⬛Cats Advantage Flea Treatment. This order arrived super fast. This is my second order from Direct 4Pet. Previous enquiry was responded to promptly. Research made shows they are authentic sellers of this product made by the company 'Elanco.' There are many fake sellers on other online selling platforms. & also, THE BEST PRICE I FOUND!!!😻”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 26th January 2026

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“I ordered a watering can but when it arrived I could see it was faulty. The customer service were quick to reply and a new one was sent out straight away. Good customer service.”

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“Easy to order. Fast delivery”

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“Very easy indeed and delivery on promised date”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,997 reviews