Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: 3, Ringtail Place, Burscough, Ormskirk, Lancashire
Rating: 4.90

4.9 Rating 9,193 Reviews

99 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,193 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

3, Ringtail Place,
Burscough,
Ormskirk
Lancashire
L40 8LA

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th April 2024

L Page

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 9th April 2024

S HATHER

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 9th March 2024

R Carter

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 23rd February 2024

H Turney-White

188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I now always buy my cat's medication here. Easy to order ( you need a prescription from your vet) and efficient free delivery. Under half the price of my vet, even with the prescription cost!”

Helpful Report

“Amazing price super fast despatch - very happy”

Helpful Report

“All I can say is, great service, extremely quick delivery, clearly not used the product yet, as it's just arrived well packaged and accurate delivery time, in less than 20 hours after order. Well done 👍”

Helpful Report

“I have used Direct4Pet/ Black cat Medicines several times and each time ordering has been a quick and easy process. The delivery is also very reliable and speedy. I am very pleased with this company's online services!”

Helpful Report

“It was easy to find what i was looking for and really good competitve prices too. Delivery of products was within the time scale they gave and in perfect condition. Thank you”

Helpful Report

“Really good price on the biodegradable dog poo bags. However I ordered 2 lots of 500 which should of been 20 packs of 50. Although I only recieved 19 packs. I emailed the company using my order ID twice explaing that we were a pack short. I've heard nothing back, no message, no email. So a good price for a decent product but no service afterwards.”

Helpful Report

“Purchasing was easy but I am yet to actually receive my order. Amazon shipping appeared to collect and from seller and then immediately state it was undeliverable and should contact seller. They have advised they are sending replacement but I am still waiting.”

Helpful Report

“Where is our delivery of birdfood? It should have been delivered Monday 30th. We have been in the house for the past 3 days. Can you tell us when it will be delivered?”

Helpful Report

“Great site , easy to navigate . Great communication .Best prices always fast delivery 😁”

Helpful Report

“Very good, service is excellent”

Helpful Report

“Easy to use, great prices fast delivery.”

Helpful Report

“Easy to negotiate website and a small discount for new customers. Reasonably priced too.”

Helpful Report

“The website is easy to use - I always make sure I have a photo of the prescription to upload to hand - took 2 minutes to complete. I have used it several times - always a good experience.”

Helpful Report

“Easy ordering, cheaper than other suppliers arrived within 48 hours - will order again from This company!”

Helpful Report

“Had to think for a minute then realised and it was done .Excellent.”

Helpful Report

“Really easy website placing an order is very easy and next day delivery is a god sent. And if you ever needed to contact them about a quiry the customer service team get back to you the same day usually within a couple of hours would recommend to everyone who needs to order medical and other things for there pets 10 out of 10 for service speed and customer service order with confidence”

Helpful Report

“Super fast delivery”

Helpful Report

“Excellent service, on time with my subscription every month. Definitely hassle free.”

Helpful Report

“Easy to access web site and make online purchases with excellent value products and very quick delivery - 5*****”

Helpful Report

“Excellent service yet again, very impressed with this company”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,193 reviews