Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,084 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,084 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th May 2026

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was going to do my order online but had a quick question so I called the number on the website...the lovely lady who answered the phone was extreemly helpful and offered to take my order over the phone so I did that. She said she would take my order to be despatched same day too which was great and I received my order very quickly and well packed ..... Can't fault you, brilliant service and I will certainly be visiting your site again when I need something else for my horse. Thank you very much.”

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“Easy to order and excellent fast delivery. Thank you, would definitely recommend”

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“Great service, my cats flea treatments were dispatched swiftly and a great competitive price.”

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“Easy to order delivered on time and very happy with product”

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“Great service from Direct4Pets. Advantage cat flea treatments suits both of my cats and is effective.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 29th March 2026

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“Came really quickly and extremely well packaged”

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“10/10.........”

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“Could be bought cheaper at Asda or Sainsbury’s”

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“Wonderfully quick delivery - much quicker than I anticipated. Thank you.”

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“Very easy to use website. A reminder of payment a great help. Very pleased with the service. No complaints at all.”

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“My order was cancelled and a refund put in place for upto 10 days,with no explanation at all,would not use again”

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“Very clear concise site. Care taken to ensure order is suitable. Very impressed”

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“Easy to order and good value”

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“I found it very easy to make the order. I'm not very good using technology so I was surprised I found it si easy. There was plenty of choice too, happy old dog now with his favourite treat.”

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“Very easy to order and delivery as expected. Item as described.”

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“I have a reoccurring order once a month. Brilliant service, highly recommend 100%”

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“Good price. Easy delivery would use again definitely”

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“No problems. Easy to navigate and proceed with the ordering.”

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“Very straightforward. I just had to answer a few questions, to show them I was genuine and knew how to use the product.”

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 22nd March 2026

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“Bought a trowel set Price was cheaper than garden center Item was delivered fast Very pleased to deal with you .”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,084 reviews