Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,346 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,346 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flea treatment and worming tablets for my cat. It was very easy to make the order and delivery was quick. I'll be ordering again”

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“First time using this site and am very impressed super fast delivery and price is great and l have recommended it to friends. Will definitely be using them again”

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“Excellent service and competitive pricing. Product as described.”

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“Excellent service cant ask for anyyhing more”

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“Easy to order and arrived quickly and safely”

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“All good. Thank you.”

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“Have used this company a number of times for various supplies for my animals. I find them easy to deal with, excellent prices and prompt delivery. Would recommend”

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“Excellent service and price. Recommended.”

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“Dispatch and delivery very quick”

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“Very good customer service”

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“Very easy indeed”

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“Second order with this company as the first order went as smooth as butter easy to use website good choice of payment options great prices & free & quick delivery there's no more to say than that will use this company more in the future”

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“Very good service, they kept me informed of my orders progress. Price was very reasonable too”

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“It was so easy to purchase the item we wanted and the shipping was very quick.”

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“Easy to find product I needed. Kept up to date on order and delivery. Will use again.”

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“Unfortunately The item I ordered didn't work on my Animal but it hasn't deterred me from ordering from this site again”

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“Item arrived on time, although seal was broken”

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“Ordered items and never received them. Contacted customer services who said if I dont see a change in tracking in 24hrs they'd send a new lot. Instead they just refunded so back to square one after 10 days of waiting.”

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“Brilliant gel for getting rid of tartar on my dogs teeth. Is has an adhesive quality to it and leaves a sticky residue on the teeth, with the help of dental chews it rubs off. A great product when my dog doesn't like her teeth cleaned. I've had several tubes now and won't go back to other products. I wish it was cheaper tho!!!!”

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“Ordered hay - cheaper than most and came very quickly”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,346 reviews