Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 9,997 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 9,997 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 19th February 2026

221

Anonymous

Anonymous // 01/01/2019

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“The whole process from ordering to delivery was very efficient. Good quality sunflower hearts and the birds are enjoying them.”

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“Very good A++++”

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“Always a great shopping experience. The price is very competitive (cheaper than Amazon), and the delivery is quick and free too! Highly recommend”

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“Very happy with my purchase x”

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“Pleased with service”

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“website very easy to purchase. Unfortunately Amazon delivery was delayed for some unknown reason. So a couple of days late.”

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“Really easy to place order, and delivered quickly.”

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“I bought a pair of secateurs here which were exactly the ones I wanted and at an excellent price. The website was easy to use and delivery worked well too”

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“I have not received my delivery, I’ve filled out your complaint forms and POSTED it directly to you via Royal Mail as requested and received no response at all. Shocking service.”

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“No problems at all. Delivery was via Evri, and our local, reliable courier delivered dog food. If that remains the same, would reorder from this company again. The package of dog food was fresh and in excellent order.”

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“Nice and simple to use. No hassle. Delivered quickly.”

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“easy easy easy”

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“Happy with this pet site, had my cats drops in stock and arrived on time and price was good”

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“Fantastic quick service.”

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“Easy website to surf and place my order. Informed of my package's progress and delivered quickly. Have dealt with this firm before and very happy.”

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“I ordered the oats hay for my Rabbit, excellent quality.Delivery was fast . I will order again.”

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“Highly recommend this company. Efficient service, fast delivery and excellent price.”

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“Vet advised me to look online for Otodine we needed to care for our elderly cat who has a polyp in his ear. I researched costs including delivery and Direct4Pet was our best option. Ordering, payment and delivery was easy and efficient. I will use again.”

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“Speedy delivery Done the job 👍”

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“Very good service, purchase of flea treatment much cheaper than the vets, arrived quickly and kept informed about delivery times, many thanks.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 9,997 reviews