Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,089 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 12th May 2026

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, fast delivery and competitive pricing is why I keep coming back, excellent all round”

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“Quick and Easy”

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“I am very impressed with the service I have received. I ordered a prescription for my dog, at a very reduced price from what my vets had quoted me, on the 8th Feb and have received the order today Sunday 11th Feb. There are no delivery charges and still a great service, even at the weekend. I will definately be using this website again to order my prescription. Thank you.”

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“Order was delivered to Scotland within 24 hours amazing service”

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“Great company fast delivery very happy”

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“All went well! I read the Trustpilot reviews after I made my order so was a little concerned but needn’t of been. My order arrived, it was as expected, and was delivered in a timely manner. I had no reason to contact Customer Services so can’t comment on that but the email updates I had with regards to my order were fine, thank you!”

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“Easy to use website with good products at reasonable prices.”

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“found the website to order very easy and delivery was when they said excellent .”

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“I found it very easy to order. The only problem I had was delivery. You use Amazon as a courier and my parcel was found thrown over my neighbours gate wet and damaged. I have complained to Amazon as this has happened a few times with Amazon. It puts me off ordering from businesses who use Amazon as a courier service”

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“The website was clear and easy to use and the prices were excellent. The two items that I ordered came well packed and incredibly quickly. So glad to have found this company.”

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“Very easy to order the product needed,fair price,item was out of stock at first ,but as soon as it was back in stock the company emailed me and I was able to order it straight away”

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“Excellent site to navigate just follow straight by step Instructions to upload prescription, job done”

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“Found exactly what I needed, ordering was very easy”

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“Smooth trouble free transaction from start to finish. No problems. Fast delivery. Thank You. you”

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“I am not very happy as you say it will be delivered 28th January and the Black Cat say its been cancelled!!!!!”

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“Wa dubious when ordered as had seen good and bad reviews , but really wanted the items I ordered so went ahead with order .. so glad I did they have been truly first class , only ordered yesterday morning and my order arrived this afternoon , prices good , free delivery , quick dispatch , quick delivery what’s not to love . Will definitely order again Thankyou x”

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“Prompt efficient service. Recommended”

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“I found what i wanted very easily on the website, the item arrived next day. Excellent service.”

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“Excellent website, order arrived on time. Cost of medicine for my dog very much cheaper that buying from the vet”

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“Very easy to order and upload a photo of my prescription as I am an OAP and not that tec savvy”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,089 reviews