Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,176 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Easy to order from the website, clear pricing.”

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“The probiotic for my dog has help with her sensitive tum problems that she has had for years, I cannot thank u enough it has given her a new lease on life considering she is 16.”

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“First visit to Vets 4 Pets, as a referral from my original vets. £47 for a tiny bottle of eye drops, after paying £38 5 weeks previously for the eye ointment. Was advised not to use after a 5 week period. Got home to find a new, un-used bottle of the same eye drops in my fridge. Called V4P immediatley to advise, and that I would return the eye drops asap. Still in the bag, box, un-touched. They said NO! Shocking! I was very disappointed, especially after my first visit. I gave them £166 that day.”

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“Quick, easy and well packaged.”

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“Excellent service and very speedy delivery”

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“Brilliant fast service and cheapest on the website for the brand of dog food I use. Plus no delivery charge. Will definitely use again.”

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“🤞this cures the ear problem that Boe has”

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“Very happy with my medication for my cats gingivitis, and the price is good”

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“Delivered in a couple of days as promised thank you”

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“We had a problem which was not there fault but they got it sorted .”

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“Quite easy”

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“The product I purchased was very poor, but the delivery was good.”

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“Never used this company before. They had a great prices, so I thought I’d give them a try. Highly recommend 5*”

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“Couldn't have been easier even for someone who usually needs help.”

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“I needed more pill pockets for my cats. Easy to order, prompt delivery and good price.”

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“I found ordering very easy and was really happy to answer questions about my pooch to make sure I was buying the right product. Delivery was excellent, very quick”

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“The web site was easy to use, the prices were good and delivery was excellent. No issues, thanks”

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“From ordering to delivery everything was straightforward and very satisfactory”

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“Easy to order. Very quick delivery, have used this company before and will use them again.”

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“I have found this to be very helpful as thanks to my bank changing cards unexpectedly it causes great inconvenience with subscriptions and meant I have had to change things on numerous occasions. Each time this has happened they have altered the details and deliveries accurately. Really cannot fault their customer service.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,176 reviews