Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,209 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order with prescription & prompt delivery. The delivery company left it on the doorstep,I have a cupboard next to my front door so could of been put in there.”

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“Fast service very happy”

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“Ordered my cats medicine with a prescription from my vet. Brilliant easy service. Definitely recommend and will use again.”

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“Absolutely easy to order, no problems at”

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“Felt slightly sceptical ordering as I’d never heard of them before but have to say what excellent service. I ordered Saturday & the item came Tuesday. From start to finish they were brilliant, price was cheaper than anywhere else & delivery in 48 hours, they couldn’t have done anything better. I’m not paid to do this review by the way!”

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“Great service. Were quick to trouble shoot problems with the vet and always deliver what they say the will do”

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“Fast, efficient and free postage. Great service.”

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“Excellent service, easy to order.”

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“Easy to purchase. Only issue was didn't get any notification of delivery. Found it in the shed over a week later of ordering and no idea when it turned up!”

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“Easy to find what I wanted, delivered quickly. Excellent service”

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“The item I wanted was out of stock, but I was able to sign up to get a email for when it would be back in stock. I got the email about a week later, and immediately ordered. Very helpful.”

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“Quick an easy to order an quick delivery”

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“Buying the items was easy however almost a week later I’m still waiting for delivery”

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“Very easy to purchase and very quick delivery”

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“Quick service and good pricing”

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“Very quick delivery plus good communication & good value for money would highly recommend to buy from especially with everything going up in price & my pets are worth every penny I spend on them but I always look for good deals”

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“Fast delivery”

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“Never had any issues with ordering process, dispatch or delivery. Excellent email communication on each step. Dispatched same day, tracking received from amazon delivery and arrival always on time from them. Product on regular monthly order: Acid Ease for Equine use. The product is also great for easing stomach acids for preventing stomach ulcers in horses.”

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“Very easy to order, good price and delivered promptly”

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“Good communication and excellent service”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,209 reviews