Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,404 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,404 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Straight forward easy”

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“Easy to place order, confirmation of order, notified wen dispatched, arrived on time. Great service Well done”

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“Omg I'm well impressed with how quick and easy it was to order my dogs food..I will definitely be ordering again..thank you”

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“I needed to order the outstanding medication for Bramble on my previous prescription. Thank you so much for making it so stress free and easy. A happy customer again.”

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“Excellent service and well-priced products. *****”

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“It didn't, before purchase. Doesn't say what's in it. NOR what dilution rate with water( if applicable it is) The other pain, as always, you have to trawl through to find delivery costs. A frustration as per usual.”

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“First time using this company and very pleased with simple ordering and fast dispatch along with the ability to track your delivery, good product and would not hsitate to use this company again.”

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“Product arrived quickly and as described”

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“Very easy to use, very efficient.”

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“My meds arrived a few minutes ago very pleased with your service. Thankyou on behalf of Elsie my 14 year old cat”

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“Very quick delivery and good communication but the item I received was not the item I ordered. It does the same job, bu, as I said was a different product. I received the RIP fleas and had ordered indorex defence spray.”

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Hi Jane, Sorry about this. RIP Fleas is a great product but as a gesture of goodwill we have posted you a replacement order.... and this time it will be what you ordered !! Ooooops - so sorry ! Regards Garry

“My delivery arrived a day early and was exactly what I wanted as described in description. Great price, great seller communication and great service all round. More than happy to use again.”

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“Easy to use site. Good prices. Quick delivery”

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“Really easy and best value for money”

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“I'm not good with Internet stuff at all but the last few times trying to find a way to do it was terrible until I've finally found this website thankyou that's a blessing for me”

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“Awesome service :)”

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“Have used several times now and will continue to use.”

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“Very easy ,informative and quick”

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“Fast service, good prices, stock things other sites don't, and free postage, love it!”

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“My third time purchasing bird seed from this company and it has been easy to do. From ordering to receipt took little time at all. Good service.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,404 reviews