Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,342 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,342 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

Write Your review

Tell us how Direct 4 Pet (Black Cat Medicines Limited) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been purchasing my cats meds from these good folks for years. Always a pleasure to deal with, easy to use website, great prices, great communication and such quick deliveries. I highly recommend this company for your pet needs. I wish more online retailers would be this good, give them a try, you won't be disappointed. Many thanks from myself and wee Bobby.”

Helpful Report

“Easy to navigate and place orders.very prompt delivery”

Helpful Report

“I am old school and try not to use the website to order much prefer to actually speak to to a real person and I also think the majority of your customers would say the same”

Helpful Report

“Dog dogs perfect and as expected. Arrived quickly. My furry friend is very happy!”

Helpful Report

“Great overall service , and value for money”

Helpful Report

“Easy to use App. Goods arrived promptly and in good condition”

Helpful Report

“Easy to order from the website, clear pricing.”

Helpful Report

“The probiotic for my dog has help with her sensitive tum problems that she has had for years, I cannot thank u enough it has given her a new lease on life considering she is 16.”

Helpful Report

“First visit to Vets 4 Pets, as a referral from my original vets. £47 for a tiny bottle of eye drops, after paying £38 5 weeks previously for the eye ointment. Was advised not to use after a 5 week period. Got home to find a new, un-used bottle of the same eye drops in my fridge. Called V4P immediatley to advise, and that I would return the eye drops asap. Still in the bag, box, un-touched. They said NO! Shocking! I was very disappointed, especially after my first visit. I gave them £166 that day.”

Helpful Report

“Quick, easy and well packaged.”

Helpful Report

“Excellent service and very speedy delivery”

Helpful Report

“Brilliant fast service and cheapest on the website for the brand of dog food I use. Plus no delivery charge. Will definitely use again.”

Helpful Report

“🤞this cures the ear problem that Boe has”

Helpful Report

“Very happy with my medication for my cats gingivitis, and the price is good”

Helpful Report

“Delivered in a couple of days as promised thank you”

Helpful Report

“We had a problem which was not there fault but they got it sorted .”

Helpful Report

“Quite easy”

Helpful Report

“The product I purchased was very poor, but the delivery was good.”

Helpful Report

“Never used this company before. They had a great prices, so I thought I’d give them a try. Highly recommend 5*”

Helpful Report

“Couldn't have been easier even for someone who usually needs help.”

Helpful Report

Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,342 reviews