Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,386 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“Web site was easy to navigate and your costs are comparable if not better than other suppliers. I haven't reveived the item yet but will rate that when I receive it. Communications thus far have been excellent.”

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“Ordering simple and arrived very quickly, happy with the service”

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“My first time on this website. Easy to find what I wanted, decent price and quick dispatch. Cannot fault that and will use again. However I will be telling this company how badly let down they were by the courier who ignored notices on a gate not to leave packages there but deliver to the door out of public sight. Luckily the fish food was well packaged and the product bag repelled the rain even though the courier had torn all the outer bag heaving it over the gate.”

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“Good pricing and very quick service . My order was processed and shipped within one hour; and on a Sunday too! Would recommend checking the website out if you need anything for your pets”

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“Very easy good service.”

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“I’m very impressed with Black Cat medicines as their website is super easy to navigate. I found the item I needed at an amazing price which also made it a great experience. Other websites were a lot more expensive. I’ll definitely look to BCW again.”

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“Absolutely fine was kept informed as to when the package would arrive.”

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“Great website easy to find items, payment and checkout was straight forward. Will shop again.”

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“Great selection easy to view and navigate website excellent value and good communication highly recommended seller quality thankyou”

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“Very easy to use and quick delivery”

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“It was easy to use but did not seem tu do the job for the price I paid. Had to purchase more. To see a Result. Would not buy again.”

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“Very easy and straightforward. Competitive prices. Fast and efficient delivery”

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“User friendly, variety of products”

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“The website was very straightforward & easy to use. I've now had an acknolwedgement of my order & it's being processed. Thank you!”

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“Very easy to use the website found what I was looking for without any hassle.”

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“Easy to order, prompt response and good value for money.”

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“The purchase for what I required was easy, I found it quire simpleto do online, very good.”

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“Very easy to find what I needed and kept up to date about delivery. Will definitely be ordering again”

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“Order sent working a few days and delivered by Evri. Great service. Thanks.”

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“Easy to order from, good delivery schedule and a very fair price. What's not to like!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,386 reviews