Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.88

4.9 Rating 10,209 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 20th July 2026

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault them at all. Simple to place the order and upload the prescription. Instant order confirmation and notice of despatch complete with tracking information. Quick delivery. Very slick all round.”

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“Quick & easy ordering, uploaded my cats prescription and shipped immediately....great service and competitively priced too 👍”

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“The website was easy to use, the product much cheaper than from our local vet and as our dog will be needing this for the rest of their life then it soon adds up, delivered the next day, box was slightly squashed but contents were fine. Will order again.”

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“Very straightforward ordering, website very easy to navigate and I had regular emails on delivery.”

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“easy to use website, such a nice change, some send you all round the houses”

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“I have tried to cancel my subscription, emailed and logged on. No subscriptions listed, even though I'm still paying, no reply to emails. No full address on parcel - so I have to collect from my neighbour. Please someone cancel my subscription.”

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“Simple to order what I ( Holly the cat) wanted & it always arrives super quick. Excellent service.”

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“Very easy to use, I am not good with technology, so happy with this website.”

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“Website was very easy to use , no problems with order going through.”

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“Easy and uncomplicated to make an order at Direct4Pet.co.uk/Black Cat Medicines..terrific.”

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“Easy to use site, good communication as to progress of order & delivery”

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“Easy to use and great prices”

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“Very easy to use being a 1st time customer.”

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“A very easy website to use.”

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“Right product good value quick delivery ,superb.”

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“Unfortunately he is still scotching so going to buy another from a chemist”

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“I now always buy my cat's medication here. Easy to order ( you need a prescription from your vet) and efficient free delivery. Under half the price of my vet, even with the prescription cost!”

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“Amazing price super fast despatch - very happy”

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“All I can say is, great service, extremely quick delivery, clearly not used the product yet, as it's just arrived well packaged and accurate delivery time, in less than 20 hours after order. Well done 👍”

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“I have used Direct4Pet/ Black cat Medicines several times and each time ordering has been a quick and easy process. The delivery is also very reliable and speedy. I am very pleased with this company's online services!”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,209 reviews