Direct 4 Pet (Black Cat Medicines Limited) Reviews

Name: Direct 4 Pet (Black Cat Medicines Limited)
Address: Units 1,2 & 3 Plantation Road, Burscough, Ormskirk, Lancashire
Rating: 4.87

4.9 Rating 10,345 Reviews

98 %

of reviewers recommend Direct 4 Pet (Black Cat Medicines Limited)

4.9

Based on 10,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct 4 Pet (Black Cat Medicines Limited):

Direct 4 Pet is the new easy name from Black Cat Medicines Limited.
Established in 1985 within a Lancashire Veterinary Surgery, we are now a busy Internet Pet Pharmacy and Pet Store shipping over 40,000 orders a month to our fantastic loyal customers. We are committed to delivering quality products at competitive prices and our Veterinary Surgery has been providing the highest standards of care for over 30 years. Our philosophy is to deliver excellence through a compassionate, approachable, and professional service to all our customers.

Our team of friendly team is made of up of veterinary surgeons, SQP's and an amazing back office team of Product Managers, Customer Services and our super efficient warehouse team. They are all happy to chat and are only a call away. All our vets are fully qualified and registered with the Royal Veterinary College; in addition, all our vets have practiced for many years.

The team at Black Cat Medicines has been together for a number of years and have an excellent working relationship together. Our team represents a valuable combination of experience and enthusiasm with the younger members of the team providing a constant source of innovation.

Visit Website

Phone:

01704 332545

Email:

enquiries@direct4pet.co.uk

Location:

Units 1,2 & 3 Plantation Road,
Burscough,
Ormskirk
Lancashire
L40 8JT

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Direct 4 Pet (Black Cat Medicines Limited) 5 star review on 31st May 2026

222

Anonymous

Anonymous // 01/01/2019

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“The product I purchased was very poor, but the delivery was good.”

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“Never used this company before. They had a great prices, so I thought I’d give them a try. Highly recommend 5*”

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“Couldn't have been easier even for someone who usually needs help.”

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“I needed more pill pockets for my cats. Easy to order, prompt delivery and good price.”

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“I found ordering very easy and was really happy to answer questions about my pooch to make sure I was buying the right product. Delivery was excellent, very quick”

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“The web site was easy to use, the prices were good and delivery was excellent. No issues, thanks”

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“From ordering to delivery everything was straightforward and very satisfactory”

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“Easy to order. Very quick delivery, have used this company before and will use them again.”

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“I have found this to be very helpful as thanks to my bank changing cards unexpectedly it causes great inconvenience with subscriptions and meant I have had to change things on numerous occasions. Each time this has happened they have altered the details and deliveries accurately. Really cannot fault their customer service.”

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“It was very easy to use and product was a good price. Order came quickly.”

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“Easy to place order and upload prescription”

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“Totally satisfied with the service and product that I purchase. I can highly recommend Direct 4 Pets based on my experience and will be ordering from them in future.”

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“Prices were low choice of various varieties of food , for dinner pets”

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“goods arrived promptly , well done”

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“Quick and easy”

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“First time of ordering, website was so easy to use, order was delivered much quicker than expected, highly recommend”

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“First time using this company Great website very easy to order item definitely recommend”

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“Easy to use Website. Purchased Advantage 40 an excellent product at a competetive price, THANK YOU”

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“Very happy thank you as always”

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“Prompt service and great value for money! Will purchase my item again. Thanks.”

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Direct 4 Pet (Black Cat Medicines Limited) is rated 4.9 based on 10,345 reviews