BIL Group Ltd Reviews

Name: BIL Group Ltd
Address: Porte Marsh Road, , Calne, Wiltshire
Rating: 4.81

4.8 Rating 821 Reviews

96 %

of reviewers recommend BIL Group Ltd

Company Reviews

Metrics

4.8

Based on 821 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

BIL Group Ltd 5 star review on 1st October 2024

Steven Rudd

BIL Group Ltd 5 star review on 12th June 2024

William Dennison

BIL Group Ltd 5 star review on 5th March 2024

Deivydas Kristopaitis

BIL Group Ltd 5 star review on 16th February 2024

Grant Wyness

BIL Group Ltd 5 star review on 27th July 2022

Derren Keepence

BIL Group Ltd 5 star review on 7th July 2021

Stephen Hodson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sharon was very helpful with a technical query, and next day delivery. Will order again soon, many thanks!”

Helpful Report

Posted 2 years ago

“Although only part of my order was in stock I was offered a refund or send what was in stock and the short fall as soon as stock was re-plenished, I chose the second option. The items were then dispatched and arrived promptly. Good service”

Helpful Report

Posted 2 years ago

“I found BIL Group webside very easy to work through and the information that i needed was all avaible, everything happened as it should and the product was as described.”

Helpful Report

Posted 2 years ago

“I updated the delivery address directly but it was delivered to the non-delivery address”

Helpful Report

Posted 2 years ago

Hi Matthew, We apologise for any miscommunication between the BIL team and yourself. Looking at your email following the placement of the order, we can see the address amendment request asked for delivery to what was on the original order so therefore correct. We always aim to fulfil our customers expectations and welcome any feedback, so thank you for your custom and we hope to hear from you in the future. Kind regards, The BIL Group Team

Posted 2 years ago

“First order brilliant service fast delivery will definitely order again”

Helpful Report

Posted 2 years ago

“excellent products delivered very quickly”

Helpful Report

Posted 2 years ago

“Easy ordering great service”

Helpful Report

Posted 2 years ago

“Amazing selection of products, found exactly what I needed with plenty of information via the on-line shop. All items were delivered in two days. Will be placing regular orders in the future.”

Helpful Report

Posted 2 years ago

“Great products, swift delivery. What more could you ask?”

Helpful Report

Posted 2 years ago

“Made a order a long while ago and need some more bearings and made very easy to order some more”

Helpful Report

Posted 2 years ago

“They had exactly what i needed brilliant.”

Helpful Report

Posted 2 years ago

“Product very good but no communication as to "thank for your order" or your shipment has been dispatched " hence not 5 stars.”

Helpful Report

Posted 2 years ago

Hi Keith, Thank you for the review we are pleased to hear you are happy with the product. Confirmations and updates are sent automatically throughout the order process so apologies if these weren’t received. We have checked our systems and all seems to be working as it should so they may have gone through to a junk folder. Kind regards, Sales @ BIL Group

Posted 2 years ago

“Goods delivered as per order, only issue no email or info advising order had been received and was being processed, so had to await delivery”

Helpful Report

Posted 2 years ago

“We are extremely pleased with our purchase thank you. Ordering, communication and delivery was very good.”

Helpful Report

Posted 2 years ago

“Good website & excellent customer service to prepare my order in advance, so that I could collect the same day. Thank you”

Helpful Report

Posted 2 years ago

“Easy to deal with and a good product range with easily accessible technical details and diagrams for the products.”

Helpful Report

Posted 2 years ago

“good price and very quick delivery”

Helpful Report

Posted 2 years ago

“Excellent fast and efficient”

Helpful Report

Posted 2 years ago

“excellent service. the site is easy to use and the product exactly as described with value for money and rapid delivery keeping me informed of all the stages.”

Helpful Report

Posted 2 years ago

“From ordering to receiving items, very good efficient service. Would use them again.”

Helpful Report

Posted 2 years ago

BIL Group Ltd is rated 4.8 based on 821 reviews