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BIL Group Ltd Reviews

4.8 Rating 799 Reviews
96 %
of reviewers recommend BIL Group Ltd
Company Reviews Metrics
4.8
Based on 799 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone
Read BIL Group Ltd Reviews
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Richard Rodziewicz
Verified Buyer
“great service,items as described.”
Helpful Report
Posted 2 years ago
Rodger Wood
Verified Buyer
“First time using this group and service was excellent”
Helpful Report
Posted 2 years ago
Terry Park
Verified Buyer
“Efficient service Good site. Quick delivery”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“First class service - simple on-line ordering from a wide range of products.”
Helpful Report
Posted 2 years ago
Marc Doman
Verified Buyer
“First order was dispatched very quickly and efficiently. Second order required a follow up call as no order was received, to be told it was out of stock waiting for deliveries. I should have been advised.”
Helpful Report
Posted 2 years ago
Roger Duke
Verified Buyer
“Items received on time and exactly as specified”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Purchased some sprung casters. Service was fantastic however, casters didn't even take half the amount of weight it stated on the website.”
Helpful Report
Posted 2 years ago
Peter Wilson
Verified Buyer
“Easy ordering and prompt delivery”
Helpful Report
Posted 2 years ago
Simon Crook
Verified Buyer
“Very good price with stock despatch the next day and free delivery over £ 100 will use again.”
Helpful Report
Posted 2 years ago
Frank Daysh
Verified Buyer
“Ordered product (wheel) based on the dimensions shown in the online catalogue but it appears the details were incorrect. The wheel fitting (jaws) had to be modified to suit.”
Helpful Report
Posted 2 years ago
Hi Frank, Thank you for the feedback. We apologies you had to modify your order. Our range is extremely vast and on occasions specifications slightly change over time. We do our best to update any reference to this as soon as possible but it looks like this one slipped the net. We are always happy to sort any issue a customer has so please let us know if we can be of further help.
Posted 2 years ago
Martyn Lacey
Verified Buyer
“As ordered and on time. would recommend.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Items as described with fast delivery. Waste oil trolley mobile again.”
Helpful Report
Posted 2 years ago
Mark Deavin
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 2 years ago
David Easdale
Verified Buyer
“I ordered some odd sized washers, they arrived quickly and were exactly the right size. Would recommend BIL Group to anyone.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service, fast delivery of hard-to-find high-load wheels.”
Helpful Report
Posted 2 years ago
Edward Porter
Verified Buyer
“Fast speedy service as always”
Helpful Report
Posted 2 years ago
John Green
Verified Buyer
“Delighted to find that a product of 15 years ago is still being made by BIL. Delighted also that my order was delivered the next day, less delighted that no information about delivery was forthcoming. Hence only 4 stars.”
Helpful Report
Posted 2 years ago
Elton Britto
Verified Buyer
“The castors are exactly what I needed and the delivery times are really fast! Thank you highly recommended!”
Helpful Report
Posted 2 years ago
Tony Dobbs
Verified Buyer
“Great prompt service”
Helpful Report
Posted 2 years ago
Guy Bishop
Verified Buyer
“Very helpful online chat, and then very fast delivery. Great service - thank you.”
Helpful Report
Posted 2 years ago
BIL Group Ltd is rated 4.8 based on 799 reviews
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